Customer Service Specialist

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

Mandarin-English Customer Service Specialist (Travel Project) - Location: Cyberjaya, Malaysia - Shifts: Rotational, including weekends - Responsibilities:Provide exceptional customer support for a travel-focused project, offering assistance in both Mandarin and English. Assist travelers with booking inquiries, flight reservations, hotel accommodations, and...

JOB DESCRIPTION: Work closely with warehouse on order Fulfilment, Problematic Order and Product Replacement. Good Communication in English and BM 1-2 years experience in customer service field **Job Types**: Full-time, Permanent, Fresh graduate **Salary**: RM1,800.00 - RM3,000.00 per month **Benefits**: - Dental insurance - Flexible schedule - Free...

Assisting Customers regarding the products and services by doing outbound calls. - Build good report with customers. - Handle Customer with positive attitude. **Job Types**: Full-time, Permanent, Fresh graduate, Student job **Salary**: RM2,000.00 - RM2,025.00 per month Schedule: - Monday to Friday - Rotational shift **Education**: - STM/STPM...

**Purpose**: The Customer Success Specialist supports our customer’s daily operations, delivering all relevant services to the customer from product ordering till collection of cash. The Customer Success Specialist owns contract management, pricing, ordering, delivery, invoicing and cash collection process. This role makes sure Customers find it easy to do...

**Purpose**: The Customer Success Specialist supports our customer’s daily operations, delivering all relevant services to the customer from product ordering till collection of cash. **Accountabilities**: - Take ownership for the resolution of complaints, feedback and compliments. - Handle transaction queries, self-serve queries and general loyalty...

This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate...

Tasks and duties: - Relaying extensive product information to customers. - Filing customer records, including contact information, purchases and billings. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Rerouting customer calls to other...

**Job Scope**: - Good & Experience in closing Sales. - Provide professional customer support. - Attending and communicating promptly to customer’s needs and queries. - Acknowledging and resolving customer feedback and concerns. - Good & master in following up with customer - Communicating and coordinating with team and management. - Ensure customer...

Job description - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening with customers,...

**Responsibilities**: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns; demonstrate empathy while...

Title: Customer support/ Translation Project: Healthcare Type of role: Translation support between doctors and patients based in the US Experience range: 0 - 5 years Shifts: Permanent night shift, shift allowances provided Work location: Tech M, Cyberjaya Full time office mode 5 days per week (any 2 days off) Working hours: 7 PM to 4 AM - Fluency in...

As a Travel Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

As a Travel Customer Service Representative, you will be the first point of contact for our Mandarin-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

As a Travel Customer Service Representative, you will be the first point of contact for our Taiwanese-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

**Job Summary**: Customer Success Specialist (CSS) is empowered to manage customer experience, relationship and satisfaction across the end-to-end journey of our customers. **Accountabilities**: - Deliver end-to-end customer support, from contract and account set-up, to order and payment. - Accountable for Bid and Tender, Contract Management, Pricing, Data...

Are you passionate about travel and customer service? Do you dream of exploring new destinations and helping others create unforgettable experiences? If so, we have an exciting opportunity for you to join our team as an Adventure Ambassador - Customer Service Representative! As an Adventure Ambassador, you will be the face of our company, providing...

As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Mandarin-speaking passengers have a smooth and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **outstanding customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...

As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Japanese-speaking passengers have a seamless and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **exceptional customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...