Customer Service Executive

Minimum 3 months customer service experiences. - Minimum SPM - Willing to work on shift basis. - Willing to work on weekend. - Willing to work at Cyberjaya. - Possess own transport. - Good spoken and written English and Bahasa Melayu. - Able to start on short notice. **Job Types**: Full-time, Permanent **Salary**: RM1,297.00 - RM2,400.00 per...

JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

RESPONSIBILITIES 1. Developing positive relationships with all customers. He/she will be the single point of contact for customers and BDC management to call upon for all customer related matters, such as incident reporting and monthly reporting. 2. To understand all the client Delivery items and work with all departments to deliver all tasks timely,...

Mix of fresher and experience profile with customer service aptitude skills - SPM and above on educational qualification - Possess strong communication skills, including the ability to converse, read and write (type) effectively in the native language or language in which services are to be provided - Ability to converse, read and write effectively in...

Customer service by telephone, mail and chat. - Creation, management and tracking of customer service tickets. - Keep the ticket tray within channel wise SL’s - Understand client policies and guidelines. - Provide customer service via telephone, mail and social media in the native and English language. - Attend and solve doubts complaints and comments to...

**Job Summary** The “Customer Experience Representative”( CER ) is a pivotal role as they will be in charge to service customers of a leading cryptocurrency exchange company who operates the worlds biggest bitcoin exchange and altcoin crypto exchange. (CER) will be responsible by answering product and service questions; suggesting information about other...

**Job Summary** The “Customer Experience Representative”( CER ) is a pivotal role as they will be in charge to service customers of a leading cryptocurrency exchange company who operates the worlds biggest bitcoin exchange and altcoin crypto exchange. (CER) will be responsible by answering product and service questions; suggesting information about other...

**Job Summary** The “Customer Experience Representative”( CER ) is a pivotal role as they will be in charge to service customers of a leading cryptocurrency exchange company who operates the worlds biggest bitcoin exchange and altcoin crypto exchange. (CER) will be responsible by answering product and service questions; suggesting information about other...

JOB DESCRIPTION: Work closely with warehouse on order Fulfilment, Problematic Order and Product Replacement. Good Communication in English and BM 1-2 years experience in customer service field **Job Types**: Full-time, Permanent, Fresh graduate **Salary**: RM1,800.00 - RM3,000.00 per month **Benefits**: - Dental insurance - Flexible schedule - Free...

Mix of fresher and experience profile with customer service aptitude skills SPM and above on educational qualification Possess strong communication skills, including the ability to converse, read and write (type) effectively in the native language or language in which services are to be provided Ability to converse, read and write effectively in English...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate...

At Growthfn, we are seeking a skilled Customer Service Representative to join our Reservation and Ticketing team.About the RoleThis is an exciting opportunity to work in a fast-paced environment where you will be responsible for handling customer inquiries via phone, email, and chat. As a key member of our team, you will play a crucial role in ensuring...

**Purpose**: The Customer Success Specialist supports our customer’s daily operations, delivering all relevant services to the customer from product ordering till collection of cash. **Accountabilities**: - Take ownership for the resolution of complaints, feedback and compliments. - Handle transaction queries, self-serve queries and general loyalty...

**Voice** - Mix of fresher and experience profile with customer service aptitude skills - SPM and above on educational qualification - Possess strong communication skills, including the ability to converse, read and write (type) effectively in the native language or language in which services are to be provided - Ability to converse, read and write...

Mandarin-English Customer Service Specialist (Travel Project) - Location: Cyberjaya, Malaysia - Shifts: Rotational, including weekends - Responsibilities:Provide exceptional customer support for a travel-focused project, offering assistance in both Mandarin and English. Assist travelers with booking inquiries, flight reservations, hotel accommodations, and...

Job SummaryThe role of an Operations Support Specialist plays a pivotal part in enhancing the operational efficiency of the contact centre. This position involves various administrative tasks and assisting team members. The ideal candidate will possess strong organizational skills, attention to detail, and a commitment to providing excellent customer...

This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

About the Company About the Role In this position, you will work in a dynamic atmosphere where you would be required to multitask, make time critical decisions, achieve targets before deadline. You need to take care of assigned existing customers. Retain these customers month over month and charge recurring fees along with upsells. What you will do -...