Customer Service Technical Support Executive

Responsibilities: To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries aboutproducts and services are met and internal requests are followed up in the interestof customer satisfactions. To effectively assist the Manager in...

**Job Description for Customer Services Executive** As a Customer Services Executive, you will be responsible for ensuring exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support through various communication channels. Your primary goal is to uphold the company's reputation for outstanding customer service and...

**Responsibilities**: - To handle and respond to enquiries and liaisons with customers - To be responsible in resolving customer support issues - To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. - To effectively assist...

JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products, warranty support, services Gather customer's information and determine the issue by evaluating and analyzing the symptoms Diagnose and resolve technical hardware and software issues Research required information using available...

Job Description for Customer Services ExecutiveAs a Customer Services Executive, you will be responsible for ensuring exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support through various communication channels. Your primary goal is to uphold the company's reputation for outstanding customer service and contribute...

**ASST MANAGER, SERVICE DESK OPERATION - OFFICE HOUR/IMMEDIATE HIRING** - Location: 3300, Lingkaran Usahawan 1 Timur, Cyberjaya, 63000, Cyberjaya, Selangor - Basic Salary: RM 3,100 (fixed salary) + RM 100 (shift allowance) + OT (if needed) - Can start immediately: May 2024 - Working Hour: 2 working shift (8.00am-4.30pm/2.00pm - 10.30pm) - Working Days: 5...

Technical Skills: Good experience and exposure to Linux/Unix Technical troubleshooting/ debugging experience, programming experience, scripting knowledge, good knowledge in database, SQL queries will be added plus Basic knowledge of macros. Basic knowledge on Cluster and Active Directory Usage of MS Office suite (MS Outlook, MS Word and MS Excel) & Open...

**Why work at Deriv** For 25 years, Deriv has been committed to making online trading accessible to anyone, anywhere. Trusted by over 2.5 million traders worldwide, the company offers an expansive range of trade types and boasts over 200 assets across popular markets on its award-winning, intuitive trading platforms. With a workforce of more than 1,400...

Technical Skills: Excellent clientfacing skills Excellent listening skills Excellent written and verbal communication skills Ability to speak and write clearly and accurately Strong problemsolving and multitasking skills High proficiency in using computers. Good experience and exposure to Linux/Unix Technical troubleshooting/ debugging experience,...

Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users.Responsibilities: Troubleshoot technical issues related to hardware, software, and network connectivity for...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - George Town ,Penang RM 2,800 - RM3,300 Rotational Shift **Qualifications**: Education background: - Bachelor’s...

The level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request. Mission Statement: We will be the greatest customer engagement services company in the world, rich in diversity and talent. Operating Philosophy: Visibility - Allows us to quickly see and address problems and...

**RESPONSIBILITIES**: **1.** **Technical Strategy and Planning** - Develop and execute a strategic roadmap for EV technology and product offerings, aligning with market demands and trends. - Manage the budget and resource allocation for EV technology initiatives and research. - Continuously evaluate new EV models and technologies to expand the product...

Job Information Job Opening ID - ZR_1792_JOB Industry - Customer Support City - Cyberjaya Country - Malaysia As a Customer Support Executive at Deriv, you’ll be at the forefront of handling customer queries and concerns about our products. Your excellent communication skills and strong knowledge of Deriv’s products will be put to the test as you...

Posiiton :Operation and Proximity Support Analyst - G5Work Location:CyberjayaWorking Hours: Monday - Friday / 08.30am pmSalary: RM3400 (Fixed)Intake: July 2023 (Prefer with someone currently not working)Contract Duration: 12 month contract (Renew based on performance) To provide the proximity support and technical assistance for incidents relating to...

Key responsibilities include but are not limited to:to provide the proximity support and technical assistance for incidents relating to computer and printer hardware/software, virtual and onsite conferences to the Global Service Centre and WRMalaysia officeEnsure the smooth running of the virtual and onsite conferences, audio/video services through providing...

Key responsibilities include but are not limited to:to provide the proximity support and technical assistance for incidents relating to computer and printer hardware/software, virtual and onsite conferences to the Global Service Centre and WRMalaysia officeEnsure the smooth running of the virtual and onsite conferences, audio/video services through providing...

**Technical Skills**: - Good experience and exposure to Linux/Unix - Technical troubleshooting/ debugging experience, programming experience, scripting knowledge, good knowledge in database, SQL queries will be added plus - Basic knowledge of macros. - Basic knowledge on Cluster and Active Directory - Usage of MS Office suite (MS Outlook, MS Word and MS...

Responsibilities: Take ownership of incoming help requests from end users and document all pertinent customer information. Handson experience working with ticketing tools and SLA governed environment. Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving process all the...