Customer Service Technical Support Executive

JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

Company OverviewBestinet Sdn Bhd (Bestinet Malaysia) is an Information Technology organisation that delivers technologically innovative client-centric cross-border technology solutions for public and private sector clients. The company focuses on smart collaborative partnerships to exceed client expectations.Job SummaryThis is a full-time on-site role as a...

The level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request. Mission Statement: We will be the greatest customer engagement services company in the world, rich in diversity and talent. Operating Philosophy: Visibility - Allows us to quickly see and address problems and...

Company OverviewTesla, Inc. is a pioneering electric vehicle and clean energy company dedicated to accelerating the world's transition to sustainable energy.Job DescriptionAs a Customer Support Specialist at Tesla, you will be part of a dynamic team that delivers exceptional customer experiences by providing technical support and resolving issues in a timely...

About Us:We are Information & Technology Management, a leading provider of technology solutions for the maintenance industry. Our team is dedicated to delivering innovative and effective solutions that meet the evolving needs of our clients.We are currently seeking a talented Technical Support Specialist - CMMS to join our team. In this role, you will...

Key responsibilities include but are not limited to: ï‚- to provide the proximity support and technical assistance for incidents relating to computer and printer hardware/software, virtual and onsite conferences to the Global Service Centre and WRMalaysia office ï‚- Ensure the smooth running of the virtual and onsite conferences, audio/video services...

Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users. **Responsibilities**: - Troubleshoot technical issues related to hardware, software, and network...

RESPONSIBILITIES 1. Developing positive relationships with all customers. He/she will be the single point of contact for customers and BDC management to call upon for all customer related matters, such as incident reporting and monthly reporting. 2. To understand all the client Delivery items and work with all departments to deliver all tasks timely,...

Digital Transformation at DHLWe are driving digital transformation across the logistics industry.As a Software Engineer at DHL IT Services, you will contribute to this effort by supporting day-to-day operations and resolving complex technical issues.You will collaborate with cross-functional teams to deliver high-quality solutions.Your responsibilities will...

**Job Scope**: - Good & Experience in closing Sales. - Provide professional customer support. - Attending and communicating promptly to customer’s needs and queries. - Acknowledging and resolving customer feedback and concerns. - Good & master in following up with customer - Communicating and coordinating with team and management. - Ensure customer...

**Technical Skills**: - Excellent client-facing skills - Excellent listening skills - Excellent written and verbal communication skills - Ability to speak and write clearly and accurately - Strong problem-solving and multi-tasking skills - High proficiency in using computers. - Good experience and exposure to Linux/Unix - Technical troubleshooting/...

Primary Skills: Application support, Linux, SQL Query Task Description: 1. Strong knowledge and experience working in Unix/ Linux environment. Familiar with Unix/ Linux commands and shell Scripting. 2. Strong knowledge and experience in Oracle SQL query language. 3. Knowledge in monitoring tools such as zabbix, grafana and etc. 4. BY WMS Technical...

**Job descriptions**: - Oversee Servers & Network support in Windows based environment. - Manage cloud-based server systems and environment. - Oversee all aspects of the project including planning, negotiating, monitoring, coordinating and controlling. - Collaborates with team regarding company-wide, web-enabled and cloud-technology solutions. - Responsible...

**Responsibilities** - Hands-on experience working with ticketing tools and SLA governed environment. - Escalate issues (when required) to the appropriate channel. - Record, track, and document customer interaction in ticketing system. - Help Support delivery teams by working closely in getting the support cases assigned to support engineers as per the...

**Problem Solving**: Resolving customer issues, complaints, and escalations effectively while maintaining a high level of customer satisfaction. - **Language Proficiency**: Fluent in Mandarin or Cantonese, with the ability to communicate clearly and effectively in both written and verbal forms. - **Documentation**: Accurately documenting customer...

About the JobWe are seeking a highly skilled Software Technical Support Expert to join our team at E2 POWER SDN. BHD.The successful candidate will be responsible for providing technical support and enhancements for applications used in the bank, including problem investigation, root cause analysis, solution definition, development, and implementation.Our...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel. Record, track, and document the problem-solving...

Duties and Responsibilities: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer’s complaint; determining the - cause of the problem; selecting and explaining the best solution to solve the problem; - expediting correction or adjustment; following up to ensure resolution -...