L1 Technical Support- Korean Speaker

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

Project Overview: Providing Support for Gamers on various Game apps. Job Summary: L1 - L2 support, On-site or Remote Support for Gaming App/Online games. Role and Responsibilities: - Accountable for maintaining a high level of professionalism with clients, & working to establish a positive relationship with them. - Sometimes required to use some level of...

**Customer Service Korean Natives Only - Cyberjaya** Role **:Customer Service _ Native Korean** **Job Type : Permanent Job** **Location : Cyberjaya 63000** **Qualification: Degree/ Diploma** **Working Hours**:Rotational **Working Days: Monday - Sunday** / **5 Days in a week (**On rotational includes Weekend) **Off Days: 2 Days (On Rotational)** **Salary :...

Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users. **Responsibilities**: - Troubleshoot technical issues related to hardware, software, and network...

**Technical Skills**: - Excellent client-facing skills - Excellent listening skills - Excellent written and verbal communication skills - Ability to speak and write clearly and accurately - Strong problem-solving and multi-tasking skills - High proficiency in using computers. - Good experience and exposure to Linux/Unix - Technical troubleshooting/...

The level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request. Mission Statement: We will be the greatest customer engagement services company in the world, rich in diversity and talent. Operating Philosophy: Visibility - Allows us to quickly see and address problems and...

Overview: **WHAT YOU DO AT AMD CHANGES EVERYTHING** We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded....

Job Description (JD) Key Skills / Knowledge and Behaviors (if applicable) Application Services - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems. - Design...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel. Record, track, and document the problem-solving...

**Job Summary**: As a Travel Platform Chat Support Representative, you will play a crucial role in ensuring our users have a delightful and stress-free travel experience. Your primary responsibility will be to provide exceptional customer support through our chat platform, assisting users with inquiries, troubleshooting issues, and delivering personalized...

Service Desk are information technology (IT) professionals who provide technical support to users. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates. **Job Type**: Contract Contract length: 12 months **Salary**:...

About the JobWe are seeking a highly skilled Software Technical Support Expert to join our team at E2 POWER SDN. BHD.The successful candidate will be responsible for providing technical support and enhancements for applications used in the bank, including problem investigation, root cause analysis, solution definition, development, and implementation.Our...

Digital Transformation at DHLWe are driving digital transformation across the logistics industry.As a Software Engineer at DHL IT Services, you will contribute to this effort by supporting day-to-day operations and resolving complex technical issues.You will collaborate with cross-functional teams to deliver high-quality solutions.Your responsibilities will...

Primary Skills: Application support, Linux, SQL Query Task Description: 1. Strong knowledge and experience working in Unix/ Linux environment. Familiar with Unix/ Linux commands and shell Scripting. 2. Strong knowledge and experience in Oracle SQL query language. 3. Knowledge in monitoring tools such as zabbix, grafana and etc. 4. BY WMS Technical...

IX Telecom is seeking a highly skilled Resident Engineer to support the Metro-E Migration project. As a key member of our team, you will play a crucial role in ensuring seamless network transitions, optimal network performance, and adherence to security and compliance standards.Key Responsibilities:Network Design and Implementation:Assist in the Metro-E...

**1: Job Title**:Moderator** As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience. The Moderator will be responsible to moderate the content posted by users on the games platform....

**Customer Support Translator (Permananet)** Language: English & Mandarin/Canotnese Location: Tech Mahindra office - Global Solution Centre (**Cyberjaya**) Department: Healthcare **Working hours**: 7pm-4pm 5 working days (Mon-Fri) - Supporting Japanese Market - Mandarin speakers will be translating from doctors to patient - Based in US - Translate to...

**Position Title : Client Support Officer** **Work location : Cyberjaya** **Basic salary offered : Basic up to RM 3,500** **Company : Multinational company - Telecommunications Industry** **Other allowances and working hours : Will be further discussed during the interview** **RESPONSIBILITIES**: 1. To perform general service desk operations functions...

Overview: Nscglobal provides network implementation and management solutions to a number of industry leaders, with a focus on enhancing operational simplicity and offering cost savings. “We offer quality build design, deployment, support and management of our client’s communications infrastructure, assisting them in becoming more agile and maintaining...