L1 Technical Support- Korean Speaker

Project Overview: Providing Support for Gamers on various Game apps. Job Summary: L1 - L2 support, On-site or Remote Support for Gaming App/Online games. Role and Responsibilities: - Accountable for maintaining a high level of professionalism with clients, & working to establish a positive relationship with them. - Sometimes required to use some level of...

**Customer Service Korean Natives Only - Cyberjaya** Role **:Customer Service _ Native Korean** **Job Type : Permanent Job** **Location : Cyberjaya 63000** **Qualification: Degree/ Diploma** **Working Hours**:Rotational **Working Days: Monday - Sunday** / **5 Days in a week (**On rotational includes Weekend) **Off Days: 2 Days (On Rotational)** **Salary :...

**Position: IT Support - L1 Service Desk** **Required**: - 1 - 2 years of experience in supporting enterprise technologies or equivalent - Customer service experience - intermediate knowledge skills of L1 service desk support/ L1 Technical Support - Microsoft Office Apps, Snow ticketing tools - Education Level - Diploma or higher or equivalent experience -...

**Technical Skills**: - Excellent client-facing skills - Excellent listening skills - Excellent written and verbal communication skills - Ability to speak and write clearly and accurately - Strong problem-solving and multi-tasking skills - High proficiency in using computers. - Good experience and exposure to Linux/Unix - Technical troubleshooting/...

The level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request. Mission Statement: We will be the greatest customer engagement services company in the world, rich in diversity and talent. Operating Philosophy: Visibility - Allows us to quickly see and address problems and...

Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users. **Responsibilities**: - Troubleshoot technical issues related to hardware, software, and network...

Job Description (JD) Key Skills / Knowledge and Behaviors (if applicable) Application Services - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems. - Design...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel. Record, track, and document the problem-solving...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

**Job Summary**: As a Travel Platform Chat Support Representative, you will play a crucial role in ensuring our users have a delightful and stress-free travel experience. Your primary responsibility will be to provide exceptional customer support through our chat platform, assisting users with inquiries, troubleshooting issues, and delivering personalized...

Service Desk are information technology (IT) professionals who provide technical support to users. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates. **Job Type**: Contract Contract length: 12 months **Salary**:...

Primary Skills: Application support, Linux, SQL Query Task Description: 1. Strong knowledge and experience working in Unix/ Linux environment. Familiar with Unix/ Linux commands and shell Scripting. 2. Strong knowledge and experience in Oracle SQL query language. 3. Knowledge in monitoring tools such as zabbix, grafana and etc. 4. BY WMS Technical...

**Customer Support Translator (Permananet)** Language: English & Mandarin/Canotnese Location: Tech Mahindra office - Global Solution Centre (**Cyberjaya**) Department: Healthcare **Working hours**: 7pm-4pm 5 working days (Mon-Fri) - Supporting Japanese Market - Mandarin speakers will be translating from doctors to patient - Based in US - Translate to...

**Position Title : Client Support Officer** **Work location : Cyberjaya** **Basic salary offered : Basic up to RM 3,500** **Company : Multinational company - Telecommunications Industry** **Other allowances and working hours : Will be further discussed during the interview** **RESPONSIBILITIES**: 1. To perform general service desk operations functions...

**1: Job Title**:Moderator** As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience. The Moderator will be responsible to moderate the content posted by users on the games platform....

About the Company About the Role In this position, you will work in a dynamic atmosphere where you would be required to multitask, make time critical decisions, achieve targets before deadline. You need to take care of assigned existing customers. Retain these customers month over month and charge recurring fees along with upsells. What you will do -...

**Position title : Client Support Officer** **Work location : Cyberjaya** **Basic Salary offered : Basic up to RM 4,800** **Allowances & working hours : Will be further discussed during the interview** **ORGANIZATIONAL BACKGROUND** Client Support Officer: Integrated Service Operations position is designed to provide service desk functions to wide...

1.Respond to customer queries in a timely and accurate manner via Voice and Non-Voice 2. Identify customer needs and support customers in the use of specific features. 3. Monitor customer complaints on social media and escalate to client stakeholders. 4. To coordinate and resolve customer enquiries via the support of internal and external team...

Designation **Associate - Customer Support for Interpretation & Translation Support** Experience in years 0 to 5 years Relevant Experience 0 to 5 years Qualification High School Graduate, Diploma, Bachelor or comparable IT professional experience Job Summary/ Overview This position performs skilled consecutive, first-person interpretation. Work is...

**Job descriptions**: - Oversee Servers & Network support in Windows based environment. - Manage cloud-based server systems and environment. - Oversee all aspects of the project including planning, negotiating, monitoring, coordinating and controlling. - Collaborates with team regarding company-wide, web-enabled and cloud-technology solutions. - Responsible...