Customer Service Chat Support Korean Native Only

Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Chat Representative for our travel company. You will be responsible for providing exceptional customer service and assistance to our Japanese-speaking customers via chat, ensuring their travel experience is smooth and enjoyable. As a native...

**Job Summary**: As a Travel Platform Chat Support Representative, you will play a crucial role in ensuring our users have a delightful and stress-free travel experience. Your primary responsibility will be to provide exceptional customer support through our chat platform, assisting users with inquiries, troubleshooting issues, and delivering personalized...

Job Description: We are seeking a highly motivated and experienced Customer Service Chat Representative who is a native Chinese speaker to join our exciting travel company. As a Customer Service Chat Representative, you will be responsible for providing excellent customer service to both Chinese-speaking and English-speaking customers through chat support....

We are Hiring Native Japanese **Position**: Advisor I, Customer Service ( native Japanese ) **Working Location**: Prima 1, Block3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia. **Working Hours**: 24*7 (9 Hours Including one hour Break) **Working Days**: Monday to Sunday (5 days in week with rotational Week off!!) **Salary : Basic**:...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport / Native Japan ONLY**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...

**Position Overview**: As a Travel Platform Chat Support Representative, you will be the first point of contact for our Mandarin-speaking users, ensuring they have a seamless and delightful experience on our platform. Your role involves resolving customer inquiries, providing travel recommendations, and assisting with various issues via our chat support...

Responsibilities: - Advising clients about suitable travel options in accordance with their needs, wants and capabilities - Give advice on destinations - Make arrangements for transportation, hotel accommodations, car rentals, tours, and recreation - Advise on weather conditions, restaurants, tourist attractions, and recreation - Provide information on...

Mix of fresher and experience profile with customer service aptitude skills - SPM and above on educational qualification - Possess strong communication skills, including the ability to converse, read and write (type) effectively in the native language or language in which services are to be provided - Ability to converse, read and write effectively in...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport / Native Japan ONLY**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

Customer service by telephone, mail and chat. - Creation, management and tracking of customer service tickets. - Keep the ticket tray within channel wise SL’s - Understand client policies and guidelines. - Provide customer service via telephone, mail and social media in the native and English language. - Attend and solve doubts complaints and comments to...

Mix of fresher and experience profile with customer service aptitude skills SPM and above on educational qualification Possess strong communication skills, including the ability to converse, read and write (type) effectively in the native language or language in which services are to be provided Ability to converse, read and write effectively in English...

Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all customers. This vital position requires an action-oriented, flexible problem - solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail,...

**Responsibilities** - Hands-on experience working with ticketing tools and SLA governed environment. - Escalate issues (when required) to the appropriate channel. - Record, track, and document customer interaction in ticketing system. - Help Support delivery teams by working closely in getting the support cases assigned to support engineers as per the...

**Role**:Operations Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Japanese language Talent Management Team Leader Team Management Communication Skills Operations Management Team Leading Japenese BPO Skills...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

**Voice** - Mix of fresher and experience profile with customer service aptitude skills - SPM and above on educational qualification - Possess strong communication skills, including the ability to converse, read and write (type) effectively in the native language or language in which services are to be provided - Ability to converse, read and write...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Japanese language english Team Leader Supervisor Skills Operations Supervisor Japenese Team lead operation Team leader BPO Proficient in English - **Job...

At Growthfn, we are seeking a skilled Customer Service Representative to join our Reservation and Ticketing team.About the RoleThis is an exciting opportunity to work in a fast-paced environment where you will be responsible for handling customer inquiries via phone, email, and chat. As a key member of our team, you will play a crucial role in ensuring...

Duties and Responsibilities: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer’s complaint; determining the - cause of the problem; selecting and explaining the best solution to solve the problem; - expediting correction or adjustment; following up to ensure resolution -...