Customer Service Chat Representative

Job Description: We are seeking a highly motivated and experienced Customer Service Chat Representative who is a native Chinese speaker to join our exciting travel company. As a Customer Service Chat Representative, you will be responsible for providing excellent customer service to both Chinese-speaking and English-speaking customers through chat support....

Looking for Customer service Representative experience with inbound and outbound calling experience. **Job Types**: Full-time, Permanent **Salary**: RM3,500.00 - RM4,000.00 per month Schedule: - Monday to Friday - Night shift **Education**: - STM/STPM (preferred) **Language**: - Mandarin (preferred) - Cantonese (preferred)

This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

**Responsibilities** - Handles customer enquiries and complaints - Reports problems, potential crisis and complaint to supervisor for service improvement - Provides advice to Customer Service Representatives (CSR) on handling customer enquiries **Requirements**: - Diploma or Bachelor Degree in any discipline **Salary**: RM3,500.00 - RM4,500.00 per...

**Company Description** At Language Talent Solutions, we believe that the right talent should not be limited by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean stepping out of your comfort zone. In order to build globally competitive teams, we aim to bridge borders across the world,...

Mix of fresher and experience profile with customer service aptitude skills - SPM and above on educational qualification - Possess strong communication skills, including the ability to converse, read and write (type) effectively in the native language or language in which services are to be provided - Ability to converse, read and write effectively in...

**Purpose**: The Customer Success Specialist supports our customer’s daily operations, delivering all relevant services to the customer from product ordering till collection of cash. **Accountabilities**: - Take ownership for the resolution of complaints, feedback and compliments. - Handle transaction queries, self-serve queries and general loyalty...

Customer service by telephone, mail and chat. - Creation, management and tracking of customer service tickets. - Keep the ticket tray within channel wise SL’s - Understand client policies and guidelines. - Provide customer service via telephone, mail and social media in the native and English language. - Attend and solve doubts complaints and comments to...

_**Customer Service Representative, Team Leader**_—_**Japanese**_ - Motivate and strategize how the team will meet efficiency, productivity, and consistency targets. - Ability to understand the critical-to-quality (CTQ) parameters that affect the process and work on them. - Perform twice a month check-point on the analyst’s performance using scorecards...

**Position Overview**: As a Travel Platform Chat Support Representative, you will be the first point of contact for our Mandarin-speaking users, ensuring they have a seamless and delightful experience on our platform. Your role involves resolving customer inquiries, providing travel recommendations, and assisting with various issues via our chat support...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

Duties and Responsibilities: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer’s complaint; determining the - cause of the problem; selecting and explaining the best solution to solve the problem; - expediting correction or adjustment; following up to ensure resolution -...

Mix of fresher and experience profile with customer service aptitude skills SPM and above on educational qualification Possess strong communication skills, including the ability to converse, read and write (type) effectively in the native language or language in which services are to be provided Ability to converse, read and write effectively in English...

**Job Summary** We are looking for **Live chat agents** to support our cryptocurrency / Electric appliances projects. Seeking someone who can start working immediately for a leading Experience solution company in Malaysia. **Requirements**: - Must be able to read, write, and speak in Mandarin and English. - Age between 18 years old to 35 years old. -...

**Voice** - Mix of fresher and experience profile with customer service aptitude skills - SPM and above on educational qualification - Possess strong communication skills, including the ability to converse, read and write (type) effectively in the native language or language in which services are to be provided - Ability to converse, read and write...

**Job Summary** We are looking for **Live chat agents** to support our cryptocurrency / Electric appliances projects. Seeking someone who can start working immediately for a leading Experience solution company in Malaysia. **Requirements**: - Must be able to read, write, and speak in Mandarin and English. - Age between 18 years old to 35 years old. -...

**ABOUT TASA** TASA Global Solutions Sdn Bhd (“TASA”) identifies, deploy and deliver realistic “Experience Solutions” to brands. Our solutions holistically cover each brand’s CX (Customer Experience), UX (User Experience), SCX (Supply Chain Experience) and Management Experience (MX) requirements. **SUMMARY OF THE JOB** In this role you are...

**Customer Service Korean Natives Only - Cyberjaya** Role **:Customer Service _ Native Korean** **Job Type : Permanent Job** **Location : Cyberjaya 63000** **Qualification: Degree/ Diploma** **Working Hours**:Rotational **Working Days: Monday - Sunday** / **5 Days in a week (**On rotational includes Weekend) **Off Days: 2 Days (On Rotational)** **Salary :...

Responsibilities Customer Service Responsibilities list: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by...

**Job Summary** The “Customer Experience Representative”( CER ) is a pivotal role as they will be in charge to service customers of a leading cryptocurrency exchange company who operates the worlds biggest bitcoin exchange and altcoin crypto exchange. (CER) will be responsible by answering product and service questions; suggesting information about other...