E-commerce Customer Service Support

Minimum Qualification: One year experience in sales in E-Commerce experience preferred. - Able to advise sellers on their store performances effectively and strictly follow Quality Call flow process on tools pitching - Able to understand trends on sellers performance and advise sellers accordingly on the best move to gain advantage on revenue - Build Rapport...

WHO ARE WE Commerce Dot Com Sdn Bhd (CDC), is an e-commerce service provider incorporated on 21 June 1999. The company has a paid-up capital of RM40,000,001. The government through the Ministry of Finance owns one golden share in the company. It was initially a joint venture between a Malaysian investment holding company, Puncak Semangat Sdn Bhd and a...

JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

**Role**:Permanent. **Location**:Cyberjaya. **Shifts**: 24/7 (shift allowance provided). **Project**: E-commerce. **Work Mode**:Office **English Level**: - For all agents, English is not required but preferred. - For all supporting roles, Business English is required.

Key responsibilities include but are not limited to: ï‚- to provide the proximity support and technical assistance for incidents relating to computer and printer hardware/software, virtual and onsite conferences to the Global Service Centre and WRMalaysia office ï‚- Ensure the smooth running of the virtual and onsite conferences, audio/video services...

Company OverviewBestinet Sdn Bhd (Bestinet Malaysia) is an Information Technology organisation that delivers technologically innovative client-centric cross-border technology solutions for public and private sector clients. The company focuses on smart collaborative partnerships to exceed client expectations.Job SummaryThis is a full-time on-site role as a...

We are looking for an experienced Resident Engineer to join our team at IX Telecom. The successful candidate will be responsible for supporting the Metro-E Migration project, ensuring seamless network transitions, optimal network performance, and adherence to security and compliance standards.Responsibilities:Network Design and Implementation:Collaborate...

About the Company About the Role In this position, you will work in a dynamic atmosphere where you would be required to multitask, make time critical decisions, achieve targets before deadline. You need to take care of assigned existing customers. Retain these customers month over month and charge recurring fees along with upsells. What you will do -...

If they have Diploma then make sure they have at least 5+ years of full time work experience. - Must have passport with minimum validity of 16 months **Salary**: RM7,000.00 - RM9,000.00 per month **Benefits**: - Opportunities for promotion Schedule: - Night shift Ability to commute/relocate: - Cyberjaya: Reliably commute or planning to relocate before...

Mandarin-English Customer Service Specialist (Travel Project) - Location: Cyberjaya, Malaysia - Shifts: Rotational, including weekends - Responsibilities:Provide exceptional customer support for a travel-focused project, offering assistance in both Mandarin and English. Assist travelers with booking inquiries, flight reservations, hotel accommodations, and...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. - This position provides...

Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate...

We provide technology-based business process solutions, next-gen mobility solutions, and product development services, specializing in e-commerce, Supply Chain Management, Telecommunications & Technology for companies. We understand your business needs and offer service and results that are unparalleled in our industry. Bachelor's or Equivalent

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

**Customer Operations Specialist - Order to Cash [ **客戶服務 (粵語 演講候選人) ]** **Oil And Gas Company** **Cyberjaya, Selangor** **6 Months Contract** **Mon - Fri, 9 am - 6 pm (OT Allowance Provided)** **RM 2500 - RM...

**Purpose**: The Customer Success Specialist supports our customer’s daily operations, delivering all relevant services to the customer from product ordering till collection of cash. **Accountabilities**: - Take ownership for the resolution of complaints, feedback and compliments. - Handle transaction queries, self-serve queries and general loyalty...

ENSOFT CONSULTING SDN BHD EnSoft was incorporated mainly to concentrate on Software Application Support Services, Network / Data Centre Maintenance and Monitoring, Systems Support Services (on-site), IT Consulting. We provide an array of services. - Web Design & Development - Software Application Support - On-site System Support - Network/Data Centre...

Job DescriptionThe Senior Executive, Onboarding and Sector Specific will be responsible for driving the adoption of e-Invoicing among businesses in Malaysia.This role involves facilitating the implementation of the National e-Invoicing Initiative by engaging with key stakeholders, providing onboarding support, and developing sector-specific adoption...

**Job Scope**: - Good & Experience in closing Sales. - Provide professional customer support. - Attending and communicating promptly to customer’s needs and queries. - Acknowledging and resolving customer feedback and concerns. - Good & master in following up with customer - Communicating and coordinating with team and management. - Ensure customer...