Travel Customer Service Representative
7 months ago
As a Travel Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service.
**Responsibilities**
- Provide **excellent customer service** to clients by answering inquiries, managing bookings, and assisting with travel arrangements.
- Use your **bilingual skills** to communicate effectively with Japanese-speaking customers.
- Handle **customer complaints** and provide appropriate solutions.
- Assist customers with **special needs** or requests.
- Collaborate with team members to ensure a **smooth and enjoyable journey** for all clients.
**Qualifications**
- Native speaker of **Japanese** with fluency in English.
- Previous experience in a **customer service role** is preferred.
- Excellent **communication and interpersonal skills**.
- Ability to handle stressful situations with **patience and professionalism**.
- Willingness to work including nights, weekends, and holidays.
Pay: RM3,000.00 - RM9,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Customer Care Specialist: 1 year (required)
**Language**:
- Japanese (required)
- English (required)
-
Customer Service Representative
7 months ago
Cyberjaya, Malaysia Language Talent Solution Full time**Company Description** At Language Talent Solutions, we believe that the right talent should not be limited by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean stepping out of your comfort zone. In order to build globally competitive teams, we aim to bridge borders across the world,...
-
Customer Service Chat Representative for Travel
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full timeJob Description: We are seeking a highly motivated and experienced Customer Service Chat Representative who is a native Chinese speaker to join our exciting travel company. As a Customer Service Chat Representative, you will be responsible for providing excellent customer service to both Chinese-speaking and English-speaking customers through chat support....
-
Travel Customer Service Representative
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full timeAs a Travel Customer Service Representative, you will be the first point of contact for our Mandarin-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...
-
Travel Customer Service Representative
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full timeAs a Travel Customer Service Representative, you will be the first point of contact for our Taiwanese-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...
-
Travel Customer Services Representative
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full timeAs a leading provider of travel services, we are committed to creating unforgettable travel experiences for our clients. Our team is composed of passionate individuals who share a love for exploring the world and providing exceptional customer support. As a Travel Customer Services Representative (Mandarin Speaking), you will be the voice of our agency,...
-
Travel Customer Services Representative
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full timeAre you passionate about travel and eager to make a difference in the lives of globetrotters? Do you possess exceptional communication skills in Japanese and a deep understanding of the travel industry? Then this is your chance to join a world-renowned travel agency that is redefining the meaning of customer service! As a Travel Customer Services...
-
Travel Customer Services Representative
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full time**Job Overview** We seek a passionate and enthusiastic Travel Customer Services Representative (Taiwanese Speaker) to join our exceptional team. As a key member of our team, you will play a pivotal role in delivering world-class support to our esteemed clients from the comfort of your home. With your fluency in Taiwanese and unwavering commitment to...
-
Travel Customer Service
7 months ago
Cyberjaya, Malaysia Language Talent Solution Full timeMandarin-English Customer Service Specialist (Travel Project) - Location: Cyberjaya, Malaysia - Shifts: Rotational, including weekends - Responsibilities:Provide exceptional customer support for a travel-focused project, offering assistance in both Mandarin and English. Assist travelers with booking inquiries, flight reservations, hotel accommodations, and...
-
Airline Customer Service Representative
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full timeAs an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Mandarin-speaking passengers have a smooth and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **outstanding customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...
-
Airline Customer Service Representative
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full timeAs an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Japanese-speaking passengers have a seamless and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **exceptional customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...
-
Airline Customer Service Representative
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full timeAs an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Japanese-speaking passengers have a seamless and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **exceptional customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...
-
Airline Customer Service Representative
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full timeAs an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Mandarin-speaking passengers have a smooth and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **outstanding customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...
-
Customer Service Chat Representative
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full timeSummary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Chat Representative for our travel company. You will be responsible for providing exceptional customer service and assistance to our Japanese-speaking customers via chat, ensuring their travel experience is smooth and enjoyable. As a native...
-
Airline Customer Service Representative
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full time**Job Summary** As an Airline Customer Service Representative fluent in Korean, you will play a pivotal role in delivering exceptional service and creating a positive and lasting impression on our Korean-speaking passengers. Your unwavering commitment to customer satisfaction will be instrumental in ensuring that every interaction fosters loyalty and...
-
Travel Coordinator
6 months ago
Cyberjaya, Malaysia Bensuria Travel & Services Sdn Bhd Full timeManage all related to travel matters. - Handle daily reservation & ticketing. - Ensure timely issuance of tickets and flight reservations to meet the demand of our clients. - Assist in visa requirements, car rental, accommodation and other related travel services. - Ensure accuracy in travel bookings including departure and arrival dates, passenger...
-
Customer Service Representative
1 week ago
Cyberjaya, Malaysia GrowthFn sdn bhd Full timeThis are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service
7 months ago
Cyberjaya, Malaysia Career International FOS Sdn Bhd Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...
-
Adventure Ambassador
7 months ago
Cyberjaya, Malaysia REGENERATION RESOURCES Full timeAre you passionate about travel and customer service? Do you dream of exploring new destinations and helping others create unforgettable experiences? If so, we have an exciting opportunity for you to join our team as an Adventure Ambassador - Customer Service Representative! As an Adventure Ambassador, you will be the face of our company, providing...
-
Customer Service Representative
7 months ago
Cyberjaya, Malaysia GrowthFN Sdn Bhd Full timeVacancy: Customer Service - Mandarin Speaker Location: Cyberjaya, Malaysia. **Salary**: Basic RM 4500 Joining Date: 8th April & 15th April Project : Travel Account Shifts: Rotational Shift Head Counts: 15 Education: Diploma or Bachelor's Degree Experience: Min Requirement of 6 month of Customer Service experience **Responsibilities**: - Clarify...
-
Customer Service Representative
4 weeks ago
Cyberjaya, Selangor, Malaysia Hunters International Sdn Bhd Full timeJob DescriptionAt Hunters International Sdn Bhd, we're seeking a highly skilled Customer Service Representative to join our team. This role involves providing exceptional customer service to clients via phone calls, live chat, and email.ResponsibilitiesDeliver top-notch customer service in both German and English languages.Utilize provided tools and...