Driver Route Management

6 months ago


Kuala Lumpur, Malaysia Shopee Full time

Department Operations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Responsible for optimizing courier routes for the logistics hubs (first mile/last mile) to improve ops performance (route efficiency and effectiveness)
- Utilizing the internal fleet system to design routes considering various factors or constraint including geographical aspects, traveling distance
- Identify and implement continuous improvement initiatives
- Work with internal teams to incorporate new processes when needed, includes updating SOP and training team members
- Collaborate with other internal departments and provide support on projects as needed

**Requirements**:

- Proficient in using Google Sheets and Google Slides. Able to effectively manage and analyze data in spreadsheets, create templates and create presentations.
- Have a strong analytical mindset and be comfortable working with data to optimize logistics processes.
- Ability to work independently and manage time effectively
- Well-developed interpersonal and communication skills
- Has attention to detail, quick learning, adaptive and flexible



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