Quality Assurance

5 days ago

Penang, Malaysia Toll Group Full time

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
- Conduct audits, random monitoring identifying training needs and bringing them to management notice.
- Deliver consistent coaching for errors done by agents.
- Ensure effective feedback to all the agents in a timely manner, encouraging improvement for the agent.
- Conduct training for low performer agents once every month.
- Assist in providing suggestions for process improvements within the department.
- Ensure timely and accurate issuance of Quality Reports and Regular analysis and feedback to the operation teams.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

  • Associate, Audit and Assurance

    2 months ago

    Penang, Malaysia OA Assurance PAC Full time

    Job Highlights:Working with a recognised Accredited Training Organization Working Days: Monday to Friday Working Hours: 9am to 6pm A supportive and collaborative work environment.Job description:Carry out audit procedures in accordance with audit plan and SSAs Prepare draft financial statements in accordance with Singapore Financial Reporting Standards...

  • Associate, Audit and Assurance

    4 weeks ago

    Penang, Malaysia OA Assurance PAC Full time

    Job Highlights:Working with a recognised Accredited Training Organization Working Days: Monday to Friday Working Hours: 9am to 6pm A supportive and collaborative work environment.Job description:Carry out audit procedures in accordance with audit plan and SSAs Prepare draft financial statements in accordance with Singapore Financial Reporting Standards...

  • Senior Associate, Audit and Assurance

    4 weeks ago

    Penang, Malaysia OA Assurance PAC Full time

    Responsibilities:Carry out audit procedures in accordance with audit plan and SSAs Prepare draft financial statements in accordance with Singapore Financial Reporting Standards Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation andreview of audit documentation and management letters and...

  • Senior Associate, Audit and Assurance

    2 months ago

    Penang, Malaysia OA Assurance PAC Full time

    Responsibilities:Carry out audit procedures in accordance with audit plan and SSAs Prepare draft financial statements in accordance with Singapore Financial Reporting Standards Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation andreview of audit documentation and management letters and...

  • Director Quality Assurance

    2 weeks ago

    Penang, Malaysia Dexcom Full time

    About Dexcom Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and...

  • Quality assurance manager

    1 month ago

    Penang, Malaysia Net2source Llp Full time

    Position:Senior Quality Assurance ManagerWork Location: Kuala Lumpur, MalaysiaJob Type: PermanentLanguage: Mandarin, Cantonese (proficiency in reading, writing, and speaking)Experience: Minimum 6 years in Customer Service, Content Moderation, Quality Management, Team Leadership in BPOLead and oversee a QA team: implement and supervise initiatives related to...

  • Quality assurance manager

    4 weeks ago

    Penang, Malaysia Net2source Llp Full time

    Position:Senior Quality Assurance ManagerWork Location: Kuala Lumpur, MalaysiaJob Type: PermanentLanguage: Mandarin, Cantonese (proficiency in reading, writing, and speaking)Experience: Minimum 6 years in Customer Service, Content Moderation, Quality Management, Team Leadership in BPOLead and oversee a QA team: implement and supervise initiatives related to...

  • Intern - Quality Assurance

    4 weeks ago

    Penang, Malaysia Dexcom Full time

    **Scope**: - Work closely with Receiving Inspection, Project Quality Engineers, and Supplier Quality Engineers to implement inspection methods, sampling plans, and related procedures. - Provide the primary input to the design, development, and implementation of fixtures for measuring component parts in Receiving Inspection. - Conduct measurement capability...

  • Quality Manager

    3 weeks ago

    Penang, Malaysia Flex Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...

  • Quality Assurance Analyst Native Japanese/ Mandarin

    3 weeks ago

    Penang Island, Malaysia Gratitude Inc. Full time

    **Role**:Quality Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA - Details: Basic salary: RM9,000 - RM14,000 Location: LV, Georgetown Penang Shift: 24/7 Rotational DOJ: March 2024 HC...

  • Quality Assurance Inspector

    2 months ago

    Penang, Malaysia AKT Components Full time

    To monitor the quality of product. - To inspect the quality of product as per the requirement specification. - To perform Incoming Inspection, In-Process Inspection and Final Outgoing Quality Inspection of products as per specification. - To make recommendation on approval and disapproval of inspection results. - To carry out product inspection and handle...

  • Quality Manager

    3 weeks ago

    Penang, Malaysia Flex LTD Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...

  • Quality assurance analyst

    4 weeks ago

    Penang, Malaysia Teleperformance Full time

    Overview Job Summary If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for youQualifications Main Requirements: Bachelor's degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift. Minimum 1 years'...

  • Quality assurance analyst

    2 weeks ago

    Penang, Malaysia Teleperformance Full time

    Overview Job Summary If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for youQualifications Main Requirements: Bachelor's degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift. Minimum 1 years'...

  • Quality assurance analyst

    4 weeks ago

    Penang, Malaysia Teleperformance Full time

    Overview Job Summary If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for youQualifications Main Requirements: Bachelor's degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift. Minimum 1 years'...

  • Quality Assurance Analyst Native Japanese/ Mandarin

    2 weeks ago

    Penang Island, Malaysia Gratitude Inc. Full time

    Role:Quality ManagerTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Quality assurance Quality Assurance/QA Details:Basic salary: RM9,000 - RM14,000Location: LV, Georgetown PenangShift: 24/7 RotationalDOJ:March 2024HC Required : 4HC (Japanese)Requirement:Native...

  • Quality Eng

    4 weeks ago

    Penang, Malaysia Boston Scientific Corporation Full time

    **Work mode**:Onsite**Onsite Location(s)**:Penang, MY**Purpose Statement** - Develops, establishes and maintains quality engineering methodologies, systems, and practices which meet BSC, customer, and regulatory requirements. Serves as a Quality representative to improve awareness, visibility, communication on quality initiatives to support departmental,...

  • Quality Analyst 1

    5 days ago

    Penang, Malaysia Dexcom Full time

    About Dexcom Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and...

  • Quality Manager

    2 months ago

    Penang Island, Malaysia Gratitude Inc. Full time

    **Role**:Quality Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA - Details: Native Japanese Basic salary: RM9,000 - RM14,000 Location: LV, Georgetown Penang Shift: 24/7 Rotational DOJ: March...

  • Quality Manager

    2 days ago

    Penang Island, Malaysia Gratitude Inc. Full time

    **Role**:Quality Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA - Details: Native Japanese Basic salary: RM9,000 - RM14,000 Location: LV, Georgetown Penang Shift: 24/7 Rotational DOJ: March...