See more Collapse

Customer Service

1 month ago


Cyberjaya, Malaysia ManpowerGroup Full time

Primary Job Functions:

- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep the customer’s privacy and protect customer information
- Meet personal/team qualitative and quantitative targets
- Handle simple to difficult inquiries in a given span of time
- Manage different types of callers in a given span of time
- Achieve the given metrics in accordance to the center’s commitment to client
- Manage and resolve customer complaints
- Identify and escalate issues to supervisors
- Provide accurate information and excellent customer service
- Research required information using available resources

*

Pay: RM4,000.00 - RM4,500.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (required)


We have other current jobs related to this field that you can find below


  • Cyberjaya, Malaysia Infosight Consulting Service Full time

    JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

  • Customer Service

    4 days ago


    Cyberjaya, Selangor, Malaysia ManpowerGroup Full time

    Industry : Travel/Hospitality. Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while...

  • Customer Service

    4 days ago


    Cyberjaya, Selangor, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

    Company BackgroundOur client is an American business services company specializing in customer engagement and business performance. They are looking for a passionate and responsible Customer Service (Travel/Hospitality), to be based at Cyberjaya, Selangor.Benefits:- Basic up to RM4,000:- Night shift allowance:- KPI allowance Ensure service delivered to our...

  • Customer Service

    4 days ago


    Cyberjaya, Selangor, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Customer Service - Mandarin SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 25th March / 8th April / 15th AprilProject : Travel AccountShifts: Rotational ShiftHead Counts: 15Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer...

  • Customer Service

    4 days ago


    Cyberjaya, Selangor, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Customer Service - TaiwaneseLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 25th March / 20th May, 2024.Project : Travel AccountShifts: Rotational ShiftHead Counts: 12Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer requirements; probe for...

  • Customer Service

    4 days ago


    Cyberjaya, Selangor, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Customer Service - Mandarin SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 15th AprilProject : Travel AccountShifts: Rotational ShiftHead Counts: 15Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer requirements; probe for...

  • Customer Service

    4 days ago


    Cyberjaya, Selangor, Malaysia Career International FOS Sdn Bhd Full time

    Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport...

  • Customer Service

    4 days ago


    Cyberjaya, Selangor, Malaysia Timesconsult Sdn Bhd Full time

    Location : Cyberjaya, SelangorWorking shift : Rotational ShiftTarget Intake : 29 January 2024Job Expectations: Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Making outbound calls to the hotel in urgent cases Manage customer escalations and ensure that these are answered, tracked, and escalated as...

  • Customer Service

    4 days ago


    Cyberjaya, Selangor, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Customer Service - Thai SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM RM 200 Allowance + RM200 Housing AllowanceJoining Date: 15th April, 2024Project : AirlineShifts: 8am -8 PM (9 hours Days Shifts)Head Counts: 5Education: Diploma or Bachelor's Degree (Only Applicants that are willing to travel to Malaysia & Join 15th April should...

  • Customer Service

    4 days ago


    Cyberjaya, Selangor, Malaysia Career International Fos Sdn. Bhd Full time

    Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

  • Customer Service

    4 days ago


    Cyberjaya, Selangor, Malaysia Growthfn Sdn Bhd Full time

    Take call and provide accurate answer to customer queries. Experience working in Aviation or travel account is an added advantage Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses)....

  • Service Advisor

    6 days ago


    Cyberjaya, Malaysia Vebo Auto Service SDN. BHD. Full time

    List-ID: 102432093Today 15:35 **Job Description**: - Vebo Auto Service Sdn Bhd is a premium independent automotive service and repair center based in Cyberjaya, Selangor. We specialises in BMW and Mini car models. In view of strong customer demand and future expansion, we’re looking to hire qualified Service Advisors to join our team. Job...

  • Customer Service

    4 days ago


    Cyberjaya, Selangor, Malaysia Growthfn Sdn Bhd Full time

    Take calls and provide accurate answers to customer queries. Experience working in Aviation or travel accounts is an added advantage Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher...

  • Customer Service

    1 week ago


    Cyberjaya, Malaysia Empayar Ijmal Sdn Bhd (ijmal.my) Full time

    JOB DESCRIPTION: Work closely with warehouse on order Fulfilment, Problematic Order and Product Replacement. Good Communication in English and BM 1-2 years experience in customer service field **Job Types**: Full-time, Permanent, Fresh graduate **Salary**: RM1,800.00 - RM3,000.00 per month **Benefits**: - Dental insurance - Flexible schedule - Free...


  • Cyberjaya, Malaysia 1Millennium International Sdn Bhd Full time

    **Job Description for Customer Services Executive** As a Customer Services Executive, you will be responsible for ensuring exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support through various communication channels. Your primary goal is to uphold the company's reputation for outstanding customer service and...


  • Cyberjaya, Malaysia GrowthFn Full time

    Vacancy: Customer Service - Taiwanese Location: Cyberjaya, Malaysia. **Salary**: Basic RM 4500 Joining Date: 25th March / 20th May, 2024. Project : Travel Account Shifts: Rotational Shift Head Counts: 12 Education: Diploma or Bachelor's Degree Experience: Min Requirement of 6 month of Customer Service experience **Responsibilities**: - Clarify...


  • Cyberjaya, Malaysia TODAK HOLDINGS SDN BHD Full time

    **Company Overview**: "_**myBarber**_" is the latest addition to the Todak Holdings portfolio, a startup born out of a commitment to innovation and a desire to create solutions that enhance the lives of people in our communities. Our app aims to provide a convenient and efficient platform for customers to book appointments at local barbershops and connect...

  • Customer Service

    2 weeks ago


    Cyberjaya, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Customer Service - Taiwanese Location: Cyberjaya, Malaysia. **Salary**: Basic RM 4500 Joining Date: 25th March / 20th May, 2024. Project : Travel Account Shifts: Rotational Shift Head Counts: 12 Education: Diploma or Bachelor's Degree Experience: Min Requirement of 6 month of Customer Service experience **Responsibilities**: - Clarify...

  • Customer Service

    1 week ago


    Cyberjaya, Malaysia Career International FOS Sdn Bhd Full time

    Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

  • Customer Service

    4 days ago


    Cyberjaya, Selangor, Malaysia Hasbul Brothers Sdn Bhd Full time

    Why You Should Build Your Career At Hasbul Brothers Expensive opportunity to learn business strategy from a business mentor Allowance benefits, Health Insurance & Panel clinic provided EPF/SOCSO/EIS providedHasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to...