Campign Management Analyst

3 weeks ago

Kuala Lumpur, Malaysia Kamlax Global Technologies SDN BHD Full time

**Job Position**: Campaign Management Analyst

**Job Type**: 12 Months, Extendable

**Job Location**: Kuala Lumpur
- Working experience with an E-commerce background.
- Minimum 3 years of experience (preferably with E-commerce Platform/Enabler).
- Operate seller centres fluently, conduct regular SKU hygiene checks, and analyse key reports for sales, order performance, and store health.
- Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento, Shopify).
- Maintain platform store content according to client specifications, including titles, descriptions, attributes, etc.
- Lead the optimization of workflow through automation, coordinating activities, and addressing risks to ensure continuous improvement.

**Key Responsibilities**:
**i) Workflow Optimization and Management**:

- Manage workflow optimization through automation.
- Map, plan, and coordinate activities related to workflow.
- Address WF/Queue related risks, collect feedback, and ensure continuous process improvement.

**ii) Strategic Partnership Development**:

- Foster strategic partnerships to drive mutual business success.
- Develop a deep understanding of the client's business objectives and brand identity.

**iii) Project and Promo Management**:

- Manage and coordinate projects (tickets) end to end.
- Execute all promo setups and submissions according to client requirements.

**iv)Store Content Management**:

- Maintain client platform's store content (title, descriptions, attributes, etc.) as per client specifications.
- Coordinate with clients to update product details and price points.

**v) Performance Analysis and Reporting**:

- Conduct daily SKU hygiene checks to assess competitiveness, sales performance, stocks, pricing, etc.
- Operate Shopee/Lazada/Tokopedia/Tiki seller centres fluently. o Understand and analyse basic reports on Seller Centre, including sales and order performance, product performance, store health, and promotion performance.

**vi)Site Performance Reporting**:

- Analyse daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g., service levels).

**vii) Relationship Building**:

- Build a strong relationship with the site operations team (Market POCs/ Oms/ Team Leads) to ensure proper execution of the capacity plan.

Provide general education regarding the best workflow management practise.

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM3,000.00 - RM5,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Ability to Commute:

- Kuala Lumpur (required)

Ability to Relocate:

- Kuala Lumpur: Relocate before starting work (required)

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