Assistant Manager

2 weeks ago

Petaling Jaya, Malaysia Electrolux Full time

POSITION TITLE : Assistant Manager
DEPT/DIV : Record to Report
REPORT TO : Process Manager, RTR
DIRECT REPORT Lead a medium size team
INDIRECT REPORT
- PURPOSE OF POSITION : Centre of Excellence Record to Report (R2R) provides finance services ie Journal processing, Financial Group Reporting, Balance Sheet Account Reconciliations and Compliance Reporting.
This position is responsible for leading a service oriented team and managing the R2R process to deliver timely and accurate financial reporting to the assigned countries across Asia Pacific (APAC)

COMPANY DESCRIPTION

Key Accountabilities

Operational activities
- Ensure the daily operational activities for R2R as whole are managed and delivered timely to the Location within the Service Level Agreements (SLAs). Operation activities consists of Journal processing, AARO reporting, Balance Sheet Account Reconciliation and Compliance reporting are managed and delivered timely to the Locations aligned with corporate deadlines.
- Leading a team and monitor team processing to ensure accuracy, timely execution and in compliance with accounting principles.
- First contact point for Locations for any escalation for all R2R operational activities by providing solution to location promptly to resolve the issues and making sure that services provide are meeting service levels and quality.
- Ensuring all team members are complying to the Desktop Task Procedure (DTP).
- Ensure all direct reports to attend any queries/requirement/recommendation from internal team/ Location/ Auditors on the operational activities in accordance to SLA &KPIs.
- Takes accountability for own and team performance by monitoring closely via Key Performance Indicators (KPIs) result and constantly provide solutions to improve the results.
- Lead operational meeting with team and ensure all required action items agreed with the internal team/ Locations / External Auditors within agreed deadline.
- Collaborate/Coordinate with the other stream to ensure that the integrated process carried out smoothly to provide constant and quality deliverables to locations.
- Report to Management promptly on the status of the operations and ensure prompt escalation to management if necessary.
- Ensuring that appropriate General Ledger processes, controls, policies and procedures are in place and comply with Electrolux standards;
People Supervision
- Monitor team members’ performance via performance management and ensure adherence to clear structured policies and processes for Authorizations, Escalation routes, Compliance and Tasks.
- Supervision of staff. This includes coaching the employee, motivate team and build the employee development/succession planning and discipline measures.
- Ensure the new and existing team members are trained through proper knowledge transfer; sharing of resource, knowledge and experience and best practice thereby ensuring quality is maintained through any staff transition.
- Demonstrate good leadership and work independently with minimum supervision from Process Manager
- Manage the staff resources include hiring and forward hiring process, staff job rotation, job allocation and develop robust backup plan.

Stakeholder Engagement
- Build and sustain effective relationships with locations and across streams to deliver quality performance and implement best practices.
- Engage the stakeholder to resolve any operational issues.

Process improvement
- Constantly review, signoff and maintain accurate and up to date DTPs and reference materials.
- Identify opportunities and implement process improvements, simplifications and standardization.
- Identify business needs and contribute solutions to business problems.

Others
- Any other duties as required that can generally be expected from Process Manager

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