Customer Support Executive

16 hours ago


Kuala Lumpur, Malaysia Enterpryze MB Ltd Full time

**Role**:
The Customer Support Executive will be responsible for supporting and training our customers onto our Enterpryze Cloud Based solution.
- Ongoing customer support & troubleshooting via webinars etc
- Ownership of customer issues to completion
- Become a product specialist for Enterpryze
- Supporting new customers and partners onto Enterpryze
- Complete all customer training in a professional manner
- Complete all partners connections and connection training
- Proactively develop customer relationships
- Ensure each customer is brought on the Enterpryze journey successfully
- Seek new ways to enhance & improve the customer experience
- Pre-sales demonstrations

**Skills**:

- Excellent communication skills, written & verbal
- Fluent English speaker
- Fluent Mandarin speaker
- Proven track record in Customer Support
- A level of technical knowledge is required
- Agile approach to work
- Experience in high level Customer Support
- Flexibility around working hours
- Only work on weekend

**Person**:

- Self-starter
- Excellent organizational skills
- Motivated individual with a drive to succeed
- Problem solver
- Ability to multi-task
- Team player

**Education/Technical Expertise**:
Degree or 3rd Level equivalent in relevant field


  • Operations Executive

    7 months ago


    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    The Operation Executive will assist with both Warehouse and related customer service. **Qualifications/Experience**: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. **Job Requirements**: - Meticulous and detailed...

  • Operations Executive

    7 months ago


    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    **OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...

  • Operation Executive

    6 months ago


    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...


  • Kuala Lumpur, Malaysia AIME HEALTHCARE SDN. BHD. Full time

    Customer Support executive job description **Responsibilities**: - Answering customer questions to learn about their problem - Provide help and solution to customer issue - Ability to understand customer situation and have ability to asking question to get better idea on the situation - Ability to provide clear solution to the customer - Maintain positive...

  • Customer Service

    7 months ago


    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    **OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Executive Ops & Customer Support - Journify **Reports To**: - Manager Operations & Customer Support **Role Purpose**: - Responsible to assist Senior Executive of JCS to do investigation, analysis, data management and reporting. Expected to provide excellent customer service & experience by delivering accurate and timely response to...

  • Customer Support

    7 months ago


    Kuala Lumpur, Malaysia PRACBIZ SDN. BHD. Full time

    **Responsibilities**: - Provide professional assistance to our customers to get the best use of our products and services as well as smooth operations. - Respond to and resolve customer enquiries including clarifying customer complaints, proposing and explaining solutions, expedite correction and following up to ensure resolution and customer...


  • Kuala Lumpur, Malaysia Pasona Malaysia Full time

    **Job ID** **21545** **Position Title** - JS Customer Support Executive **Industry** - Computer/Information Technology - As the first point of contact of group company products for customers, receive customer inquiries such as the product operation, and troubleshooting requests. - As the first line support for network service including overseas locations,...


  • Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full time

    **If you have the following, then we want you! (MUST HAVE)** **1) **Stable employment with more than 2 years of duration in each employment (Not a job hopper!). **2) **Full proficiency in English (to support global market) **3) **Interested in Forex industry **Industry: Forex Broker** **Location: Kuala Lumpur (Work from home until further...


  • Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Manager Operations & Customer Support **Role Purpose**: - Responsible to assist Senior Executive of JCS to do investigation, analysis, data management and reporting. Expected to provide excellent customer service & experience by delivering accurate and timely response to feedback request/escalated cases. Where possible to proactively...

  • Customer Support

    6 months ago


    Kuala Lumpur, Malaysia Hayat Technologies Sdn Bhd Full time

    The Customer Support Executive in HAYAT Technologies Sdn Bhd plays a crucial role in providing (SELANGKAH). This individual will serve as the primary point of contact for customer inquiries, complaints, and technical support requests. The Customer Support Executive will be responsible for delivering exceptional customer service, troubleshooting technical...


  • Kuala Lumpur, Malaysia CXL Executive Sdn Bhd Full time

    **Immediate Hiring - Customer Care Executive** Position : Customer Care Executive Location : Masjid Jamek, Kuala Lumpur Working Hours : Monday - Sunday (24 Rotational Shift) Intake : Immediate Hiring Salary : RM2500 - RM3000 **Job Requirements**: - Must posses at least Degree any related field - Required languange - Training will be provided - 6 days...


  • Kuala Lumpur, Malaysia Link4 Full time

    Do you want a meaningful role with a company that is making a real difference to every business? Do you want to be involved in one of the most important business operations areas in the world today: e-Invoicing? Then join our energetic and growing teamhelp us revolutionise an industry. **About the Role** We are currently looking for a Customer Support...


  • Kuala Lumpur, Malaysia CXL Executive Full time

    **Customer Service Executive - Islamic Bank** **(24/7 Immediate Hiring)** - **24/7 Rotational Shift (A Must)**: - **Feb/March 2021 Intake**: - **IMMEDIATE HIRING**: - **Degree Holder only (Fresh graduate with good communication/ related experience )**: - **Shift Rotation: ( 7am - 4pm/9am-6pm/1pm-10pm/10pm-7am)**: - **Working Days: Monday -Sunday (5 days...


  • Kuala Lumpur, Malaysia PROACTIVE CUSTOMER SOLUTIONS Full time

    Proactive Customer Solutions is one of the exclusive marketing agency for few of Health Screening Centers. It will be our pleasure to be able to serve their clients and contribute our efforts to help our client to get become healthier. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Customer Support

    7 months ago


    Kuala Lumpur, Malaysia FUNCROWD SDN BHD Full time

    An opening for 2 positions. A new, vibrant company seeking to hire young, ambitious and driven Key Account, you will assist in managing client relationships, provide customer support, and contribute to sales efforts. Strong communication and organizational skills are required, along with Basic Microsoft Office and Editing Template Design. The position offers...


  • Kuala Lumpur, Malaysia PROACTIVE CUSTOMER SOLUTIONS Full time

    Duties/Responsibilities: -Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. -Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. -Measures team performance; communicates goals and quotas to team; encourages and motivates...


  • Kuala Lumpur, Malaysia Asia Square Sdn Bhd Full time

    **Sales & Customer Service Support Executive** **Asia Square Sdn Bhd** Kuala Lumpur RM 2,500 - RM 3,200 **Job Highlights** - High commission rate - Flexible hours - Training is available - Great working environment We are one-stop SMS marketing solutions provider for businesses in Malaysia established in year 2012 with a small team but yet informative...

  • Operations Executive

    7 months ago


    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    The Operation Executive will assist with both Warehouse and related customer service. **Qualifications/Experience**: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. **Job Requirements**: - Meticulous and detailed...

  • Sales Specialist

    7 months ago


    Kuala Lumpur, Malaysia Cxl executive Full time

    **Position**: Sales Specialist Executive **Location**:KLCC **Working Days**:Monday - Sunday / 2 days off rotational **Operation Hours**:9:30 AM - 10:30 PM (2 Rotational working hours) **Salary**:RM 3,000 - RM3,600 **Location**: Suria KLCC **Contract Duration**:12 Months (Renewable based on performance) **Intake**:Immediate Hiring (Prefer No notice...