IT Support

3 days ago


Shah Alam, Malaysia Automotive Solution Sdn Bhd Full time

Title : IT Support

Location :Sek 15 Shah Alam

Working Days : 5 days

Nature of Business :Established company is providing automotive solutions & rental equipment

The primary duties entail:

- Delivering daily technical assistance at level 1 and level 2 to end-users within the business.
- Deliver prompt IT support to users and affiliated subsidiaries in China.
- Deploying and configuring end-user devices.
- Offering assistance with Windows, Android, iOS, and Microsoft Office products.
- Handling software setup, installation, upgrades, patches, and maintenance.
- Monitoring system performance and ensuring compliance with specifications.
- Resolving issues and addressing outages promptly.
- Collaborating with vendors and service providers.

**Requirements**:

- Possession of a degree or diploma in an IT-related field.
- Proficiency in both written and spoken English and Mandarin is essential for effective communication with colleagues in China.

Pay: RM3,000.00 - RM5,000.00 per month

Schedule:

- Monday to Friday


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