Support Specialist

2 days ago


Shah Alam, Selangor, Malaysia IT Business Solutions Sdn Bhd Full time

About the Position:

This is an exciting opportunity for a Support Specialist to join our dynamic team at IT Business Solutions Sdn Bhd.

We are looking for a skilled individual who can provide exceptional customer service and resolve issues efficiently.

Job Description:

Key duties include:

  • Providing prompt and professional responses to customer inquiries via phone and email
  • Resolving client issues through effective communication and troubleshooting
  • Escalating complex issues to technical teams as needed
  • Collaborating with internal teams to ensure seamless customer experience
  • Logging and tracking customer interactions using our incident management system

Requirements:

To excel in this role, you should have:

  • A strong foundation in customer service principles and practices
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Basic computer skills and familiarity with incident management systems


  • Shah Alam, Selangor, Malaysia American President Lines Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for resolving day-to-day issues with clear and accurate analysis.You will provide guidance to non-technical personnel on procedural questions, offering precise and clear explanations. Analyze reported problems...


  • Shah Alam, Selangor, Malaysia Razer Full time

    At Razer, we are revolutionizing the way the world games. As a Technical Support Specialist, you will play a critical role in ensuring our customers receive exceptional support for our payment gateway services.About the JobWe are seeking an experienced professional with a strong background in technical support and customer service to join our team as a...


  • Shah Alam, Selangor, Malaysia MESSRS SIM & RAHMAN Full time

    About the OpportunityMESRSS SIM & RAHMAN is seeking an experienced Administrative Support Specialist to join our team. As a key member of our accounting department, you will be responsible for managing financial transactions and providing administrative support.The ideal candidate will have excellent knowledge of SQL accounting systems, Microsoft Word, and...


  • Shah Alam, Selangor, Malaysia NextMed Clinic Full time

    We are looking for a highly motivated and experienced Frontline Support Specialist to join our team at NextMed Clinic. As a key member of our front desk team, you will be responsible for providing exceptional patient care and support to our customers.About the RoleProvide fast and effective solutions to customer inquiries and complaints.Manage and prioritize...


  • Shah Alam, Selangor, Malaysia OCK SETIA ENGINEERING SDN BHD Full time

    Job DescriptionAs a Project Support Specialist at OCK SETIA ENGINEERING SDN BHD, you will be responsible for providing administrative support to project managers in planning and coordinating project activities.You will assist in organizing and managing project files, contracts, and other documents, ensuring proper version control of project documents....


  • Shah Alam, Selangor, Malaysia 4x4 Full time

    We are seeking an experienced Administrative Support Specialist to join our team at 4x4. In this role, you will be responsible for providing high-level administrative support to our team members. This includes handling daily operations, managing job scheduling, generating daily sales records and collections, conducting research on potential products and...


  • Shah Alam, Selangor, Malaysia VECxworks Services SDN BHD Full time

    VECxworks Services SDN BHD is a rapidly expanding small business that requires an experienced Administrative Support Specialist to manage day-to-day operations.The ideal candidate will possess excellent organizational skills, attention to detail, and proficiency with MYOB software. Key responsibilities include:ResponsibilitiesAdministrative Tasks:Manage...


  • Shah Alam, Selangor, Malaysia Isolectra (M) Sdn Bhd Full time

    About the RoleThe Sales and Project Support Specialist will play a pivotal role in ensuring the smooth operation of our sales processes and the successful execution of projects. This position requires a strong ability to work collaboratively with internal stakeholders, handle administrative tasks, and coordinate project deliverables.Main...


  • Shah Alam, Selangor, Malaysia Carsome Group Full time

    About UsCarsome Group is a leading e-commerce platform for cars, dedicated to providing seamless car buying and selling experiences.Job SummaryWe are seeking a Team Support Specialist to join our team in Shah Alam. The ideal candidate will have excellent customer service skills and experience working in the automotive industry.Your Key...


  • Shah Alam, Selangor, Malaysia Dasher Malaysia Full time

    We are seeking a skilled Technical Support Specialist to join our team at Dasher Malaysia. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through live chat and other communication channels.Key Responsibilities:Interact with customers through live chat and provide them with friendly,...


  • Shah Alam, Selangor, Malaysia Dong Yang Elevator (M) Sdn Bhd Full time

    Job DescriptionWe are looking for an experienced Technical Support Specialist to join our team at Dong Yang Elevator (M) Sdn Bhd. The successful candidate will be responsible for providing technical support and resolving issues related to our elevator services.About the RoleThe ideal candidate will have strong analytical and problem-solving skills, with the...

  • Fintech Specialist

    2 days ago


    Shah Alam, Selangor, Malaysia Razer Full time

    About the RoleWe are looking for a skilled Fintech Specialist to join our team at Razer. As a Fintech Specialist, you will be responsible for providing advanced technical support to customers and merchants utilizing our payment gateway services.Key ResponsibilitiesInvestigate and resolve escalated technical issues related to payment processing, transaction...


  • Shah Alam, Selangor, Malaysia Beckers Group Full time

    About the RoleWe are looking for a highly motivated Chemical Laboratory Specialist to support our quality assurance efforts.As a Chemical Laboratory Specialist, you will be responsible for:Conducting laboratory tests and analyses to ensure product quality.Developing and implementing new laboratory procedures.Collaborating with cross-functional teams to...


  • Shah Alam, Selangor, Malaysia Sunrise Industrial Supplies Sdn Bhd Full time

    Position Summary:This sales support role offers opportunities for growth and professional development.Main Responsibilities:Sales order processing and monitoringResolving logistical issues for customer ordersCustomer service and support tasksCompiling sales reports and analyzing performanceDeveloping expertise on company products and servicesIssuing invoices...


  • Shah Alam, Selangor, Malaysia ACE EdVenture Group Full time

    Job Description:The Executive Assistant will provide high-level administrative support and relationship management to the CEO. Reporting directly to the CEO, this role provides executive support and plays a vital part in ensuring the smooth operation of the CEO's office.Duties and Responsibilities:Work closely with the CEO to support all aspects of their...


  • Shah Alam, Selangor, Malaysia Jentrakel Sdn Bhd Full time

    Job OverviewThis role is designed to provide administrative support to the Sales & Marketing department.Key ResponsibilitiesManage and execute the preparation, issuance, and delivery of sales documents.Communicate with internal department teams, partners, and vendors.


  • Shah Alam, Selangor, Malaysia Carsome Group Full time

    Embark on a career at Carsome Group where we prioritize our customers, encourage collaborative problem-solving, and strive for continuous improvement. We're looking for a detail-oriented Executive, Business Development Support to manage ownership transfers, track listings, process requests, liaise with external parties, and handle documents.About UsOur...


  • Shah Alam, Selangor, Malaysia DSP Industry Sdn Bhd Full time

    About UsDSP Industry Sdn Bhd is a leading organization in the industry, committed to excellence and innovation. We are seeking a highly skilled and motivated Admin Coordinator to join our team and contribute to our success.Key ResponsibilitiesManage phone calls and email correspondence in a professional and efficient manner.Update records and databases...


  • Shah Alam, Selangor, Malaysia Aucotec SEA Sdn Bhd Full time

    Key ResponsibilitiesAnalyze customer issues and develop effective solutions using Aucotec's in-house software.Provide timely and professional technical support to customers via phone, email, or on-site visits.Stay up-to-date with new product features and ensure seamless integration into existing systems.Collaborate with internal teams to resolve technical...


  • Shah Alam, Selangor, Malaysia Alfa Laval Corporate AB Full time

    We're looking for a skilled Commissioning Specialist to join our team at Alfa Laval Corporate AB. As a leading provider of sustainable productivity solutions, we're committed to making a positive impact on our colleagues, partners, customers, and society.The Commissioning Specialist will be responsible for ensuring the successful installation and...