Fulfilment Centre Supervisor-branch

1 week ago


Klang, Malaysia Wasoko Full time

Wasoko is transforming communities across Africa by revolutionising access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Wasoko aims to provide everything a retailer needs, no wholesalers or banks necessary.

We are growing rapidly across Africa, launching new markets, new cities and new countries. We're looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

**Location**: Kenya, Kikuyu, Meru & Meru

**Reporting into**: Branch Warehouse Manager

**Role**:
Fulfilment at Wasoko is a fun, fast-paced, agile and people-focused business. We believe in the motto "We win through our people."

You will support and manage the Logistics team members in a branch, ensuring they have everything they need to achieve and maintain their optimal level of performance. At the same time, you will ensure that operational activities are in line with profit and cost targets, SOP and company policies.

This is a challenging role where you will have the opportunity to grow your career and be part of a strong team.

You must enjoy being part of a dedicated team working together to make a difference in the lives of our customers and employees in relevant and memorable ways.

If you are looking for a change and ready to make a difference... we are looking for you.

**Direct Reports**: 3

If this sounds like a team you would like to joinKeep reading.

**Expectation**:

- Ability to communicate at all levels
- Ability to manage change processes
- You are able to work in a fast-paced and challenging environment
- Demonstrates an exceptional level of resourcefulness, creativity, ingenuity, and empathy
- Subject matter expert in troubleshooting and solving complex or process-related inventory management issues
- Experience to build a fulfilment centre with world-class safety and health policies, procedures, standards and culture
- Knowledge of best practices in managing B2B or B2C inbound, outbound, sortation and QC teams and processes in a scale business environment..

**Responsibilities**:

- You are a leader. Your top priority is to make sure all Logistics employees at the branch have what they need to do their tasks 110% of the time
- What tool(s) do they need to function?
- Do they have any blockages? Help them to remove these blockages
- Compliance? Policy, SOPs and work instructions are aligned to the operations
- Self-service data? Empower them to make decisions based on data while they do their jobs
- Simplify the way our employees work - the goal is to get more for less (efficiency, productivity, etc.)
- Ensure operational KPIs are met and exceeded and the business has visibility on the performance of the branch
- Drive teams to achieve consistent delivered in full on time (DIFOT)
- Ensure inventory accuracy and receivables is maintained above 99% of the time
- Live by the principle of "The Customer is King" to ensure world-class customer service
- Optimize fulfilment centre costs per order - invest in continuous improvements to increase warehouse picker efficiency and reduce cost per pick, and forward plan to sweat vehicles as much as possible on every trip
- All warehouse locations and their capacities are accurately updated in the WMS, with all necessary notifications to upstream and downstream customers made in a timely manner and feedback provided to stakeholders almost immediately when changes occur to avoid overstocks, stock-outs or dead inventory
- Assist all inventory movement staff and the inventory team in assessing inventory inaccuracies and recommend corrective actions needed to support continuous process improvement and operational excellence
- Conduct employee performance appraisals, individual development plans, and succession plan to ensure business continuity
- Invest time in training a new generation of strong people ready to take on new challenges and opportunities while maintaining the same level of excellence in execution
- Create and foster an environment that promotes integrity, accountability and a winning attitude while providing a safety net for our employees to thrive, have fun and grow.

**Qualifications**:

- Ability to lead, coach and train employees
- Exceptional organisational and analytical skills
- Ability to work independently and handle multiple projects
- Goal-oriented, assertive and a practical problem solver
- Degree in Supply chain, Transport & Logistics, Business Operations, Business Administration, or similar. An Advanced diploma in the same with at least 3 years of experience in last mile logistics can be considered
- You have in-depth knowledge of last mile logistics (transport best practises and processes - prior experience working with Manhattan or equivalent highly desirable).


  • Retail Supervisor

    7 months ago


    Klang, Malaysia Dindings Poultry Processing Sdn Bhd Full time

    To assist in the management of the depot or retail to ensure optimum stock level, order fulfillment and timely delivery. - To produce and prepare quality products in accordance to FIFO procedure with mínimal stock inventory variance. - To train new personnel on job functions & roles in order to meet the depot or retail standards & requirements. - To manage...

  • Safety Supervisor

    4 days ago


    Klang, Malaysia Asasi Tepat Sdn Bhd Full time

    **JOB DESCRIPTIONS**: - Supervises day-to-day activities within a construction workplace. - Conducting regular inspections to make sure everything is as it should be, which will involve looking for and rectifying any hazards (i.e. Unsafe conditions at the construction site.) - Receives and acts on reports regarding safety concerns from workers within the...

  • Retail Supervisor

    7 months ago


    Klang, Malaysia Dindings Tyson Sdn Bhd Full time

    **Company Description** We are Malayan Flour Mills Berhad, an established billions ringgit public listed food manufacturing company. We aspire to be a leading food manufacturing enterprise in the region and have also diversified its business from flour milling to the sale of raw materials and integrated poultry business. Its integrated poultry business...

  • Production Supervisor

    2 weeks ago


    Port Klang, Malaysia DUNIA POLYMER EXTRUSION SDN BHD Full time

    Machine operator supervisors coordinate and direct workers who set up and operate machines. They monitor the production process and the flow of materials, and they make sure that the products meet the requirements. DUNIA POLYMER EXTRUSION SDN BHD (“Dunia Polymer”) was incorporated in the year 1997 and based in Pandamaran, Port Klang by Mr Lee Chee Cheong...

  • Account Receivable

    7 months ago


    Klang, Malaysia Centre Side Express Sdn Bhd Full time

    Centre Side Express Sdn Bhd is locally registered Bumiputra Company, which has grown manifolds since its incorporation in year 2003. Today, CSE Group of Companies specializes in transportation and logistics solution, across major industries, especially Oil & Gas Aerospace, Construction, Shipping Agency Services, Layup Solution and etc. CSE’s key...


  • Klang, Malaysia GXE EVENT MANAGEMENT Full time

    _We are BasicToday Sdn Bhd (SETIA ALAM BRANCH)_ - Authorized Dealer by GOVEAN MALAYSIA_ **Basictoday Sdn Bhd** was established since 2006, majoring in imports, wholesales through event booth and e-commerce platforms. We are top direct marketing company in Malaysia. We provide opportunities for entrepreneurs to manage and grow their business with the...

  • Lorry Driver

    7 months ago


    Klang, Malaysia SEGI LOGISTICS SDN BHD Full time

    To ensure the goods delivery to correct branch referring to Delivery Order attached. - To well manage of maintenance (fuel, engine condition & etc.) of company lorry. - To ensure all documentation is returned back to Distribution Centre Inventory Team for documentation submission to Support Office. - To ensure all trip be recorded on daily basis in Trip...


  • Klang, Malaysia LEONG RECYCLE & TRADING SDN BHD Full time

    Requirements: - Scheduling driver assignments. - Managing transportation and maintenance budgets. - Make sure all vehicles are in proper working order to fulfill trip for collection waste. - Ensuring that employees adhere to safety standards on roadways and during the loading and unloading of cargo. - High basic + incentive. **Job Types**: Full-time,...

  • Graphic Designer

    7 months ago


    Klang, Malaysia Best Hearing Aid Centre Sdn Bhd Full time

    Design graphics for all the marketing collateral. - Able to update website content and layout. - Able to do video shooting, editing and basic motion graphics. - Basic knowledge on Digital Marketing. - Ability to meet deadlines and collaborate with the team. - Working knowledge on Adobe Illustrator, Photoshop, After Effects, Premiere Pro & etc. **Salary**:...


  • Klang, Malaysia YONGSHEN HEAT TREATMENT SDN.BHD Full time

    Manage Hot Dip Galvanize, and Electroplating production. Coordinate, plan and direct production. Responsible for reviewing production schedules or orders as well as dealing with staff in these production areas. Yongshen Heat Treatment Sdn. Bhd. is a leading heat treatment solution provider for fastening product in a wide range of industrial in Malaysia,...

  • Internship Admin

    1 day ago


    Klang, Malaysia DORMEZ FABRICATION SDN. BHD. Full time

    Intern Responsibilities: 1. Fulfilling tasks set out by supervisors from several departments. 2. Attending meetings and taking minutes. 3. Performing research at a supervisor's request. Vision: To fulfill people's dream effortlessly, transforming imaginations into tangible realities. Mission DORMEZ FABRICATION & DORMEZ COMMERCE i. To design and produce a...


  • Klang, Malaysia Chrisjac Recruitment Services Full time

    **Position: Freight Documentation Officer.**: - **Salary: RM 2000-2800.**: - **Location: Klang, Selangor.** **The role** To strenghten their existing team at their branch office in Klang, they now have an exciting for a enthusiastic and committed individual to join their busy documentation department as a Documentation Officer. Working within a small but...

  • Logistic Supervisor

    7 months ago


    Port Klang, Malaysia Sonyu Plastic Industries Sdn Bhd Full time

    **JOB DESCRIPTION** As a logistics and supply chain supervisor, your role would involve overseeing and coordinating various aspects of the logistics and supply chain operations within a company. Your main responsibilities would include: 1. Inventory Management: Monitoring and managing inventory levels to ensure optimal stock levels, avoiding stockouts or...

  • Warehouse Asst

    7 months ago


    Klang, Malaysia Packaging Sdn Bhd Full time

    **Warehouse Asst** Location - Bdr Sultan Sultan Suleiman Working days - 5.5 days Nature of business - shipping and logistic Salary range-1700-2200 RESPONSIBILITIES To assist on loading & unloading incoming & outgoing goods Orders fulfillment, handling, picking and packing To receive and check the incoming stocks and update the inventory Responsible...


  • Klang, Malaysia Sri Kota Specialist Medical Centre Full time

    1. Responsible to monitor, guide and supervise the cleanliness performance of cleaners 2. Ensure cleaning service provider agreement and contract are up to date 3. Keep track record of statistic related to housekeeping services 4. Monitor cleaning staff to ensure competent and compliance when performing their duties 5. Participate as an infection control...


  • Klang, Malaysia Sri Kota Specialist Medical Centre Full time

    1. Responsible to monitor, guide and supervise the cleanliness performance of cleaners 2. Ensure cleaning service provider agreement and contract are up to date 3. Keep track record of statistic related to housekeeping services 4. Monitor cleaning staff to ensure competent and compliance when performing their duties 5. Participate as an infection control...


  • Klang, Malaysia Sri Kota Specialist Medical Centre Full time

    1. Responsible to monitor, guide and supervise the cleanliness performance of cleaners 2. Ensure cleaning service provider agreement and contract are up to date 3. Keep track record of statistic related to housekeeping services 4. Monitor cleaning staff to ensure competent and compliance when performing their duties 5. Participate as an infection control...

  • Management Trainee

    4 days ago


    Klang, Malaysia GT-Max Group Full time

    **You will have the opportunity to**: - Management our branches from 1 outlets to 10 outlets (depend on your abilities) - Experience and complete assigned tasks by assisting with day-to-day operations with the assigned business unit. - Participating in meetings, workshops, and other learning opportunities with guided schedule and learning modules. -...

  • Production Supervisor

    6 months ago


    Klang, Malaysia EMPIRE MANUFACTURING SDN BHD Full time

    1) Conduct shift briefing. 2) Communicate with staffs on daily and weekly production plan. 3) Make sure production schedule fulfillment achieve, responsible for daily production output vs Plan. 4) Monitor machinery down time, work closely with engineering on machine breakdown and maintenance schedule. 5) Responsible for raw and packaging material...

  • Production Supervisor

    7 months ago


    Klang, Malaysia EMPIRE MANUFACTURING SDN BHD Full time

    1) Conduct shift briefing. 2) Communicate with staffs on daily and weekly production plan. 3) Make sure production schedule fulfillment achieve, responsible for daily production output vs Plan. 4) Monitor machinery down time, work closely with engineering on machine breakdown and maintenance schedule. 5) Responsible for raw and packaging material...