Senior Developer

4 weeks ago


Next Job, Malaysia ISMART RECRUIT Full time

JOB TITLE: Senior Developer

JOB PURPOSE:
Provide user support
Participate / undertake IT project tasks

PRINCIPLE ACCOUNTABILITIES:
Accountability:
Ensure technical specifications/ programs developed meet user / functional specifications
Ensure programs are error free and work efficiently
Ensure system / enhancement are delivered on time and with high quality incl. accuracy and operation efficiency
Ensure system high availability and meet SLA
Ensure user Satisfaction
Ensure compliance of IT standards / policies, QM SDLC procedures and Audit requirements.

Supporting Activities:
Enhancing understanding of business functionality
Reviewing functional and technical design with users and Specialists
Thorough testing, peer review (program codes review)
Formulate comprehensive test plan, test contents incl. SIT and performance test
Recognize and articulate the problem, participate in problem resolution activities
Review system design and operation flow to identify potential root cause
Propose recovery actions and/or permanent resolution
Prompt escalation of problems not within internal controls for management attention and decision
Review system performance statistics periodically, propose and implement performance tuning or improvement plan incl. review and redesign system if necessary
Prompt escalation of performance issues not within internal controls for management attention and decision
Engage with users constantly.
Participate in user activities to understand user work processes better
Be guided by the established guidelines/ policies published under IT Security, QM and Audit requirements

Outcome / deliverables:
Obtain buy-ins from business by providing sufficient info for them to make decisions
Clearer understanding ensures system is delivered according to business needs; less need for rework
Program delivered is error-free and according to user specifications
Structured and thorough testing during SIT ensures mínimal/ zero errors surfaced during Users testing
Exception testing is also carried out
Problem resolution within agreed SLA
Minimize disruptions to Business via recovery actions (temporary/ permanent)
Management is kept aware of issue that may require them to step in to get certain things done if working level is unable to do so
System supported is always available according to agreed SLA
Improved system performance by tweaking

related parameters
Management is kept informed and able to step in to get certain things done if working level is unable to do so
Frequent engagement with users helps build rapport and trust towards long term relationship
Participation in user activities helps to gain better understanding of Business needs and possibly exceed their expectation
All required deliverables/ documentations comply with SDLC, IT Security & Audits requirements.

Challenges:
Design, analyse, and provide technical specifications and specialty guidance incl. review of codes / test contents and coding of complex programs for system development / enhancement in accordance to user specifications.
To have team leading qualities i.e. technical knowledge & soft skills
To ensure systems & support are delivered timely and accurately according to technical specifications
Support user testing incl. review of test plan and be responsive to user queries, request for assistance
To proactively improve the processes
To have good analytical skills to investigate system problem
Business knowledge incl. product behaviour to understand user specifications to provide high quality design and complete and accurate technical specifications
To proactively improve the processes.

EDUCATION, EXPERIENCE, CERTIFICATIONS, SPECIFIC SKILLS & COMPETENCIES:
EDUCATION:
Level of Education: At least tertiary level
Discipline/Related Field: Information Technology (IT).

EXPERIENCE:
SQL or PL/SQL skill (intermediate to advance), Oracle database 12C/19C, experience work in Data warehouse team.
Skill: troubleshooting, problem solving, analytical, multitasking, good attitude.

JOB SPECIFIC SKILLS & COMPETENCIES REQUIRED:
Supervisory skills.
Understanding of the IT solution discipline, processes and concepts.
Analytic thinking and have skill in perform troubleshooting.
Understanding in project management processes and methodologies including common roles and responsibilities.

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified



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