Quality Assurance Manager

6 months ago


Klang, Malaysia Sherwin-Williams Full time

H
ere, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive C

**ORE RESPONSIBILITY M**
- ainly responsible for organizing the cause investigation, analysis, improvement and follow-up of quality problems complained by customers. L
- ead and implement a customer centric quality culture and drive execution excellence and continuous improvement. R
- esponsible for holding regular quality meeting and driving continuous quality improvement. R
- esponsible for the maintenance of quality management system ISO9001 (including: internal audit, management review meeting, routine external supervision audit, etc.), and Quest Standard(GSC). C
- ooperate with RM/SQM supplier audit. R
- esponsible for updating and reporting quality report and OC report every month. C
- ustodian to Management of Change (MOC) process and Product Introduction (PI) process. Ensure all stakeholders follow and implement MOC/PI to effect changes or product transfer. Participate in Raw material/Finished Goods Obsolescence review (Material Review Board) and Opportunity costs review and offer analytical support to reduce Obsolescence and Cost of Poor quality.
-R

esponsible for working with BU QA manager to complete quality report and daily assigned work content, and also perform Quality related to analytical projects as assigned by manager

E

**DUCATION BACKGROUND REQUIREMENTS: R**
equired: B
- achelor degree or above. M
- ajor in Chemical industry, which is preferred K

**NOWLEDGE & EXPERIENCE: R**
equired: G
- ood analytical and troubleshooting skills - familiar with 8D, Fault-tree Analysis, ARC, 5 WHYs, etc., methodologies S

**_referred: 3_**:

- years or more working experience in industrial WOOD paint. F
- amiliar with ISO 9001 Quality Management System (QMS) operation process. P

**HYSICAL REQUIREMENTS (Please list bellows if there is any): N**:

- o color blindness T

**ECHNICAL/SKILL REQUIREMENTS: R**
equired: S
- trong ability to work under pressure and have good cross-departmental communication skills. T
- eam player with good stakeholder management skills. The role is an individual contributor and ability to engage stakeholders to work as a team is a MUST. B
- asic knowledge of listening, speaking, reading and writing in English and mandarin. G
- ood command of Microsoft Office software. P

referred:Microsoft Office K
- nowledge of SPC statistics or Lean Six Sigma (e.g., YB or GB certification). F


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