Jira Administrator
3 weeks ago
Strong knowledge of Implementing Jira software project & system
configurations.
○ Customized Jira project creation, Customized workflow creation.
○ Setup of Screens, Field Configuration, Custom Fields.
○ Good Knowledge of Basic and Advanced JQL
○ Good Knowledge setting up scrum and kanban boards, reporting with
team / personal dashboards.
○ Good understanding of Project level and Global permissions.
- Confluence space & system configurations and setup
○ Knowledge of team/ personal space creation, permissions, space security.
○ Understanding of Global permission setup
○ Understanding of the inbuilt macros of Confluence.
- Complete project configuration from start to finish.
- Good knowledge of user access management (users, group & roles)
- Strong knowledge of Atlassian plugin ecosystem - New plugin installation and
setup.
- Participated in or assisted on Server-to-DC migration.
- Basic understanding of Automation for Jira.
- Administration of Atlassian with Linux Platform
○ Good understanding of basic linux commands.
○ Good understanding of JIRA/Confluence’s backend structure for Server
and DC.
○ Can perform the JIRA/Confluence Upgrade as per the SOP.
- Basic idea of Scripting (Groovy / ScriptRunner)
Key Responsibilities:
Administration & Implement (Setup New Enhancements):
- Administering and Maintaining the Atlassian DC Sites including Jira Software,
Confluence.
- Collaborate with remote clients and colleagues
- Strong knowledge in administering the solutions and setup of the listed Atlassian
DC products.
- Creation of the new customized Project creation / Enhancement requests.
- Creation of customized workflow creation
- Creation of new custom fields and setting up the customized screens and field
config schemes.
- Creation of new Confluence spaces and setting up end to end permission setup.
- Follow the SOP for Atlassian day-to-day work and deliver quality work and
provide guidance where SOP changes are required.
- Creation and new customization of the new/existing Scrum/Kanban boards,
Team/Personal Dashboards.
- Acknowledging the new setup or enhancement request as per SLA
User Management:
- Setting up the new user management requests, troubleshoot Access requests
issues. Maintaining the user cleanup (License management).
- Setup and Manage the user management process for Atlassian products.
Troubleshooting Issues & Fixes:
- Must be able to troubleshoot issues in Atlassian DC products and can
troubleshoot the backend related issues.
- Administrating the performance of JIRA/Confluence DC setup.
- Troubleshooting the issues identified with monitoring.
- Performing backend changes as per the SOP.
- Debugging of Scripts
Maintain Integrations:
- Acknowledging the incidents in a timely manner.
Methodologies / Frameworks
- ITSM Foundation
- Basics of Scrum & Kanban w.r.t. Jira
Product Knowledge
- Jira Software
- Confluence
- Automation for JIRA
- Scriptrunner
- Linux
Certifications:
- ACP-610 (Optional)
Soft Skills:
- Good problem-solving and analytical skills.
- Teamwork and Collaboration.
- Autonomous and Resourcefulness.
- Customer-centric and problem solver.
- Self-organizing
- Good communication and collaboration abilities within a diverse team.
Pay: RM10,000.00 - RM15,000.00 per month
-
Salesforce Administrator
4 weeks ago
Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time**The Opportunity** An exciting opportunity awaits in ASW - we are in partnership with rapidly expanding Australian end-to-end payments and rewards solutions customized to meet the requirements of business owners. Join us in shaping the future of our business operations. As a Salesforce Administrator, you'll spearhead the enhancement of our CRM and...
-
Project Management Officer
1 month ago
Kuala Lumpur, Malaysia IT Consulting Company Full timeDuties: - Manage onboarding process for new joiners in project - Track IT Spend Paper - Monitor project financials/budget, manage PO and invoice payment processes - Track project deliverables and reporting in project status dashboard - Assist in project governance processes and audit tasks - Administer and manage Confluence, JIRA and collaboration tools -...
-
IT Admin, Reporting, and Planning Lead
1 month ago
Kuala Lumpur, Malaysia Tune Protect Group Full timeWe are seeking a dedicated and experienced professional to join our dynamic IT team in the role of IT Admin, Reporting, and Planning Lead. This position is instrumental in overseeing IT administrative functions, optimizing reporting processes, and contributing to strategic planning initiatives. Key Responsibilities: - Conscientiously manage vendor...
-
Resource Management Administrator
1 month ago
Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full timeAbout the Role SWIFT provides a range of on-site business and technical/supporting infrastructure consultancy services across SWIFT's customer base. The Financial Services Industry Consultant operates in a medium to complex business and technical environment in a selected market supported by SWIFT In linewith the Commercial strategy/Operating/Regional plans...
-
Lead Resource Management Administrator
1 month ago
Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full timeAbout the Role What to expect? - As the first point of contact, to process all new professional services orders within the agreed service level agreements and to ensure all professional service order are aligned with pre-defined framework - Monitor the day to day running of operations to ensure smooth progress with major stakeholders (pre-sales, business...
-
Cybersecurity Analyst
2 days ago
Kuala Lumpur, Malaysia JP Associates Malaysia Full time**RESPONSIBILITIES** Investigate and respond to information security incidents Monitor information security events Make decisions about the escalation of complex incidents Opening and maintenance of incidents in accordance with the internal procedures of the company Preparation of reporting on the facts of detection of information security incidents and...
-
Project Management Officer
1 month ago
Kuala Lumpur, Malaysia Ambition Full time**Job details**: Posted 26 March 2024 SalaryRM12000.00 - RM16000.00 per month LocationKuala Lumpur Job type Permanent DisciplineTechnology & Digital Reference272088_1711466549 **Main Duties & Responsibilities**: - Establish and maintain project governance frameworks, including project charters, policies, and procedures, to ensure alignment with...
-
Customer Support Executive
1 week ago
Kuala Lumpur, Malaysia Copywriter Full time**Your role at Exness**: We are currently looking for a Customer Support Executive (Mandarin Speaker) to provide support and issue resolution by ensuring excellent service is provided across all types of communications to our existing clients in the region. **You will**: - Escalate the issue to the appropriate specialist via Salesforce or Jira. - Update...
-
Middleware Integration Specialist
4 weeks ago
Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full timeYour Merits: ▪Minimum 5 years working experience in the related field. Having experienced and domain knowledge in: oMiddleware & Enterprise Service Bus oOrder Management and API Integration oDigital Touchpoint & Channel oE-Commerce Product & Pricing oE-Commerce Content Management oOnline & Internet Payment Processing oPayment Gateway Provider...
-
Business Consultant
2 weeks ago
Kuala Lumpur, Malaysia LTS Search Full time**Job Highlights**: - Comprehensive Training Provided, including expenses covered for travel to Australia. - Newly established Office Space located in KL Sentral. - Competitive Salary along with a Travel Allowance. **Responsibilities**: As a Business Consultant, your role involves proactively delivering contracted consulting services and ensuring...
-
PMO Consultant
2 days ago
Kuala Lumpur, Malaysia iByte Solutions Sdn Bhd Full timeWe are looking for a highly organized and detail-oriented PMO Consultant to join our team. As a PMO Consultant, you will be responsible for providing support to project management activities and ensuring the successful delivery of projects within the organization. Your primary role will be to establish and maintain effective project management processes,...
-
Project Manager
4 weeks ago
Kuala Lumpur, Malaysia Ambition Full time**Job details**: Posted 01 May 2024 SalaryRM10000 - RM40000 per month LocationKuala Lumpur Job type Permanent DisciplineBanking & Financial Services Reference264921_1714549057 **Responsibilities**: - ** Project Management**: - Lead the planning, execution, and monitoring of projects within retail and commercial banking, ensuring alignment with...
-
Business Development Intern
15 hours ago
Kuala Lumpur, Malaysia iPrice Group Sdn Bhd Full time**DESCRIPTION** iPrice is the place price-conscious shoppers go to find the cheapest online price. We do this by sorting through the catalogues of e-commerce platforms to identify the cheapest trustworthy offers. These we present to our users to help them make a more informed purchase decision. We tailor our service to product categories where consumers can...
-
Development & process lead
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia The Access Group Full timeJoin the Access Family and see how we make software ideas become a reality Our core value of 'Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are...
-
Associate, It, Eut Analyst
4 weeks ago
Kuala Lumpur, Malaysia MUFG Investor Services Full time**Company Description** MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund administration, middle-office...
-
Chatbot Ai Business Analyst
4 weeks ago
Kuala Lumpur, Malaysia DATADOT SOFTWARE SOLUTIONS SDN. BHD. Full timeScope of Work: - As a Chatbot Business Analyst, you will support the Product Owner with assessment of business needs and assist Delivery Lead in the design and development of bot experiences. - This role is responsible for support and monitor the development, implementation and maintenance for Chatbot. - Monitor the quality and performance for the...
-
Support Specialist Lims
4 weeks ago
Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time**Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.** Join our Digital Laboratory Product Team and shape the future of digitalization in Research and Development (R&D). **Responsibilities and Key Outcome** - You will be...
-
Business Analyst
15 hours ago
Kuala Lumpur, Malaysia Allianz Full timeBUSINESS ANALYST - DIGITAL DELIVERY **Job Summary** **Responsibilities** Analyze business processes and systems to identify areas for improvement. Gather and document requirements from stakeholders in a clear and concise manner. Conduct research and analysis to identify industry trends, best practices, and new technologies. Assist in develop...
-
Project Manager
3 days ago
Kuala Lumpur, Malaysia MUFG Investor Services Full time**Company Description** Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. We’re in 14...
-
IT Operations Specialist
1 month ago
Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full timeAbout the Role What to expect- Required to work on 24/7 rotational basis shifts.- Perform monitoring and first line recovery which including Infrastructure, Application, URL, Database, Network services. Reacts on the alerts received on various monitoring tools, escalate these incidents according to SWIFT escalation procedures. Document adequately incidents...