Field Recovery Officer

1 month ago

Kuala Lumpur, Malaysia BARAKAH PARTNERS (M) SDN BHD Full time

**Job Title: Field Recovery Officer**
- **Job Summary**:_

As a Field Recovery Officer, you will be responsible for executing strategies to recover outstanding debts and delinquent payments from customers in designated areas. You will work closely with the credit recovery team to implement effective recovery plans and achieve recovery targets.
- **Job Descriptions**:_

**Field Visits**:
1. Conduct field visits to customers' homes, businesses, or other locations to negotiate and collect outstanding debts.

2. Engage with debtors in a professional and respectful manner to encourage repayment and resolve disputes or issues.

**Recovery Strategies**:
1. Develop and implement recovery strategies tailored to each customer's financial situation and payment history.

2. Negotiate repayment plans and settlements with debtors, ensuring compliance with company policies and regulatory requirements.

**Documentation**:
1. Maintain accurate records of field visits, collection activities, and customer interactions using mobile devices or designated tools.

2. Prepare and submit detailed reports on field recovery activities, including progress updates and challenges encountered.

**Customer Communication**:
1. Communicate effectively with customers to explain the consequences of non-payment, discuss repayment options, and address any concerns or queries.

2. Provide clear and concise information regarding payment schedules, deadlines, and consequences of default.

**Compliance**:
1. Ensure compliance with relevant laws, regulations, and industry standards governing debt collection practices.

2. Adhere to ethical standards and company policies in all interactions with customers and stakeholders.
- **Requirements**:_

1) Malaysian **ONLY**.

2) Min **SPM** and above.

3) Valid driver's license (Min B2 license) and access to a reliable vehicle (Motorcycle) for field visits.

4) Knowledge of local geography and familiarity with the areas assigned for field recovery activities is desirable.

5) Ability to work independently, manage time effectively, and prioritize tasks in a dynamic environment.

6) Excellent communication and interpersonal skills, both verbal and written.

7) Strong negotiation and persuasion skills, with the ability to handle challenging situations diplomatically.

8) Previous experience in debt recovery, collections, or field sales roles is advantageous.
- **Salary Package & Benefits**:_

1) Basic Salary (Start on RM1,500.00 - RM2,000.00).

2) Attractive commission & Incentive.

3) Claim mileage and contact number.

4) Annual Bonuses (Depend on performance).

5) Annual vacation package (For excellent performance employees).

6) Medical Card.
- **Location**:_

Wisma Mutiara, Pudu, Kuala Lumpur.

**Interested? Kindly Please Contact**:
**EN. IKHWAN (0137116395)**

Pay: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

  • Recovery Officer

    5 months ago

    Kuala Lumpur, Malaysia CITY RECOVERY SDN BHD Full time

    Gaji Pokok RM1500 - RM2500 Komisen Tinggi & Bonus Bulanan dan Insentif menarik menanti anda Company Description: CREDIT RECOVERY Company Name: CREDIT RECOVERY Size: 20-50 employees Contract Type: Full-time Minimum Education Required: spm and above Experience Level: 1-3 years Gender Preferred: All Genders Job Categories: Customer Svc/Call Centre Job Type:...

  • Recovery Officer

    5 months ago

    Kuala Lumpur, Malaysia Queby Recovery Management Sdn Bhd Full time

    **Job Summary** - **Minimum 1 year experience in collection field**: - **Male or female**: - **Able to work independent**: - **Work towards target**: - **Able to visit customers** **Responsibilities and Duties** - **Able to meet monthly target**: - **Must be prefect in site visit arrangement**: - **Familiar with voltage system will be an...

  • Credit Recovery Officer

    5 months ago

    Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time

    **Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...

  • Credit Recovery Officer

    5 months ago

    Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time

    **Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...

  • Credit Recovery Officer

    4 months ago

    Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time

    **Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...

  • Recovery Officer

    5 months ago

    Kuala Lumpur, Malaysia BRIGHT MEDIA SOLUTION SDN BHD Full time

    Recovery officer is responsible for the collection of debts prior to legal recovery proceeding / negotiating payment / payment arrangements / handling debtor enquirers. **Job Types**: Full-time, Permanent Pay: From RM1,600.00 per month **Benefits**: - Maternity leave - Parental leave Schedule: - Early shift Supplemental pay types: - Commission pay -...

  • Recovery Officer

    5 months ago

    Kuala Lumpur, Malaysia GlofinX Asset Management Sdn Bhd Full time

    Recovery Officer. Creditor controller for Bank portfolio Call Centre, Collection Agency SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Recovery Officer

    5 months ago

    Kuala Lumpur, Malaysia Shariq Partners (M) Sdn Bhd Full time

    responsible for reaching out to customers to collect/ remind the payment for overdue bills, loans or other payments. -To make outbound calls and remind them of their payments. -To achieve individual / group targets in order to be entitled for Incentive Scheme -Explain and clarify on non-payment and other product services. -Persuade, negotiate and work with...

  • Field Officer

    4 months ago

    Kuala Lumpur, Malaysia PIVOTAL RECOVERIES SDN BHD Full time

    Able to perform **field visit**. - To visit houses / commercial premises and **collect relevant information**. - Handle the debt recovery of each Bundle. - To obtain new information from the **visiting effort** (e.g. new contact number/new addresses). - To deliver **reminders/letters(Bills)** to customer premises/office. - To deliver the number of **KPI**...

  • Recovery Officer/telecollector

    5 months ago

    Kuala Lumpur, Malaysia CCR Networks Sdn Bhd Full time

    **JOB DESCRIPTIONS**: - To call and follow up with customers on their outstanding payments. - To negotiate favourable payment arrangements for settlement of account outstanding. - To assist customers with any existing disputes to enable them to make full settlements. - To handle basic administrative functions. - To handle ad hoc...

  • Credit Recovery Officer

    5 months ago

    Kuala Lumpur, Malaysia Collectius CMS (M) Sdn Bhd Full time

    **Overview** We are looking for a reliable and hardworking Mediator who will be responsible for providing support to the licensed administration with particular emphasis on revenue collection. This position liaises directly with our customers (debtors) via telephone calls to negotiate outstanding payments and initiate other necessary recovery...

  • Tele-collector / Recovery Officer

    4 months ago

    Kuala Lumpur, Malaysia Collectius CMS (M) Sdn Bhd Full time

    **Overview** We are looking for a reliable and hardworking Mediator who will be responsible for providing support to the licensed administration with particular emphasis on revenue collection. This position liaises directly with our customers (debtors) via telephone calls to negotiate outstanding payments and initiate other necessary recovery...

  • Credit Recovery Officer

    5 months ago

    Kuala Lumpur, Malaysia BARAKAH PARTNERS (M) SDN BHD Full time

    **Job Title: Credit Recovery Officer** - **Job Summary**:_ As a Credit Recovery Officer, you will play a crucial role in the financial health of the organization by managing and recovering outstanding debts from customers. Your primary responsibility will be to work with customers to negotiate payment arrangements, collect overdue payments, and minimize the...

  • Recovery Officer

    7 months ago

    Kuala Lumpur, Malaysia SENTRAFIELD SDN BHD Full time

    Our Mission Our mission is to consistently provide our clients with outstanding customer service and effective, compliant and innovative account receivable management services. Sentrafield specializes in both consumer and commercial third-party collection services. We are committed to promptly and vigorously recover your funds using our extensive knowledge...

  • Credit Recovery Officer

    5 months ago

    Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time

    REQUIREMENTS - MINIMUM SPM AND ABOVE - GOOD COMMUNICATION SKILLS - PROFICIENCY WITH COMPUTER - WITH OR WITHOUT EXPERIENCE (TRAINING WILL BE PROVIDED) **BENEFITS**: - BASIC SALARY - EXCELLENT REWARD & INCENTIVES - SUBJECT TO STATUTORY CONTRIBUTIONS Pay: From RM1,600.00 per month **Benefits**: - Professional development Schedule: - Monday to Friday -...

  • Recovery Officer/telecollector

    2 months ago

    Kuala Lumpur, Malaysia Success Pattern M Sdn Bhd Full time

    **Jawatan Kosong!!!** **CUSTOMER SERVICE / RECOVERY OFFICER / TELE COLLECTOR** Gaji basic dari RM1,700 hingga RM3,000 Kadar komisen yang tinggi, 2% hingga 5% - Elaun kedatangan - Bonus tambahan - EPF,SOCSO - Boleh berkomunikasi dengan baik melalui telefon. - Boleh berkerja secara berkumpulan. - Rajin dan mempunyai daya usaha yang tinggi. - Membuat...

  • Recovery Officer/telecollector

    5 months ago

    Kuala Lumpur, Malaysia Success Pattern M Sdn Bhd Full time

    Jawatan Kosong!!! RECOVERY OFFICER/TELE COLLECTOR Gaji basic dari RM2,000 hingga RM3,500 Kadar komisen yang tinggi, 2% hingga 5% - Elaun kedatangan - Bonus tambahan - EPF,SOCSO - Boleh berkomunikasi dengan baik melalui telefon. - Boleh berkerja secara berkumpulan. - Rajin dan mempunyai daya usaha yang tinggi. - Membuat panggilan dan peringatan kepada...

  • Recovery Officer/telecollector

    5 months ago

    Kuala Lumpur, Malaysia Success Pattern M Sdn Bhd Full time

    Jawatan Kosong!!! RECOVERY OFFICER/TELE COLLECTOR Gaji basic dari RM2,000 hingga RM3,500 Kadar komisen yang tinggi, 2% hingga 5% - Elaun kedatangan - Bonus tambahan - EPF,SOCSO - Boleh berkomunikasi dengan baik melalui telefon. - Boleh berkerja secara berkumpulan. - Rajin dan mempunyai daya usaha yang tinggi. - Membuat panggilan dan peringatan kepada...

  • Credit Recovery Officer

    5 months ago

    Kuala Lumpur, Malaysia FARHAN ADVISORY (M) SDN BHD Full time

    Pegawai Pemulihan Kredit (Credit Recovery Officer) Gaji Basic Dari RM1,600.00 hingga RM2,500 Komisen RM 3,000.00 - RM 5,000.00 Kadar Komisen yang tinggi 2%HINGGA 5% - Boleh berkomunikasi dengan baik melalui telefon - Boleh bekerja secara berkumpulan - Rajin & mempunyai daya usaha yang tinggi 1. Membuat panggilan dan peringatan kepada pelanggan daripada...

  • Recovery Officer/ Tele-collector

    5 months ago

    Kuala Lumpur, Malaysia CCR Networks Sdn Bhd Full time

    **JOB DESCRIPTIONS**: - To call and follow up with customers on their outstanding payments. - To negotiate favourable payment arrangements for settlement of account outstanding. - To assist customers with any existing disputes to enable them to make full settlements. - To handle basic administrative functions. - To handle ad hoc...