Tele-collector / Recovery Officer

5 days ago


Kuala Lumpur, Malaysia Collectius CMS (M) Sdn Bhd Full time

**Overview**

We are looking for a reliable and hardworking Mediator who will be responsible for providing support to the licensed administration with particular emphasis on revenue collection. This position liaises directly with our customers (debtors) via telephone calls to negotiate outstanding payments and initiate other necessary recovery actions.

**Duties**
- Responsible for the administration and implementation of the credit recovery process. The officer supports the voluntary compliance model with each of the assigned portfolio.
- Contribute to the achievement of the team target set by respective clients.
- Achieve 100% non-complaint to be in line with organization goal.
- Ensure daily follow up of PTP and escalation of all assigned cases.
- Participate and feedback constantly in process improvement that could increase collection figures of assigned portfolio.
- Daily calls on assigned accounts in the system or as otherwise instructed.
- Follow up PTPs (Promise to Pay) account prior to each due date and BPs (Basis Points) after grace period.
- Establish effective negotiation with debtors aligned with regulatory and other local compliance guidelines.
- Convince debtor to make payment.
- Arrange for payment proposal settlement.
- Must fulfill daily required volume of calls based on KPI (Key Performance Indicator).
- Other duties as assigned.

**Requirements**:

- SPM/Diploma holder from a relevant field.
- Able to converse in Bahasa Malaysia and English.
- Able to speak persuasively and listen critically.
- Able to motivate others.
- Good negotiation skills will be added advantage.

Pay: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Opportunities for promotion
- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Commission pay
- Yearly bonus

**Experience**:

- Credit Management: 1 year (preferred)



  • Kuala Lumpur, Malaysia J.G DIRECT (M) SDN BHD Full time

    A debt collector is a company or agency that is in the business of recovering money owed on delinquent accounts. Many debt collectors are hired by companies to which money is owed by debtors, operating for a fee or for a percentage of the total amount collected. J.G Direct (M) Sdn Bhd is a leading credit recovery and collection service provider since 1998....


  • Kuala Lumpur, Malaysia TECHAI PARTNERS SDN. BHD. Full time

    Job Title: Tele Collector | Credit Recovery Officer Company: TechAI Partners Sdn. Bhd. [RWC Sdn. Bhd.] Location: Bangsar Kuala Lumpur As a Tele Collector / Credit Recovery Officer, you will play a crucial role in contacting delinquent account holders and helping them resolve their outstanding debts. Your primary responsibility will be to recover debts while...


  • Kuala Lumpur, Malaysia TECHAI PARTNERS SDN. BHD. Full time

    Job Title: Tele Collector | Credit Recovery Officer Company: TechAI Partners Sdn. Bhd. [RWC Sdn. Bhd.] Location: Bangsar Kuala Lumpur As a Tele Collector / Credit Recovery Officer, you will play a crucial role in contacting delinquent account holders and helping them resolve their outstanding debts. Your primary responsibility will be to recover debts while...


  • Kuala Lumpur, Malaysia TECHAI PARTNERS SDN. BHD. Full time

    Job Title: Tele Collector | Credit Recovery Officer Company: TechAI Partners Sdn. Bhd. [RWC Sdn. Bhd.] Location: Bangsar Kuala Lumpur As a Tele Collector / Credit Recovery Officer, you will play a crucial role in contacting delinquent account holders and helping them resolve their outstanding debts. Your primary responsibility will be to recover debts while...


  • Kuala Lumpur, Malaysia Success Pattern M Sdn Bhd Full time

    Jawatan Kosong!!! RECOVERY OFFICER/TELE COLLECTOR Gaji basic dari RM2,000 hingga RM3,500 Kadar komisen yang tinggi, 2% hingga 5% - Elaun kedatangan - Bonus tambahan - EPF,SOCSO - Boleh berkomunikasi dengan baik melalui telefon. - Boleh berkerja secara berkumpulan. - Rajin dan mempunyai daya usaha yang tinggi. - Membuat panggilan dan peringatan kepada...


  • Kuala Lumpur, Malaysia Success Pattern M Sdn Bhd Full time

    Jawatan Kosong!!! RECOVERY OFFICER/TELE COLLECTOR Gaji basic dari RM2,000 hingga RM3,500 Kadar komisen yang tinggi, 2% hingga 5% - Elaun kedatangan - Bonus tambahan - EPF,SOCSO - Boleh berkomunikasi dengan baik melalui telefon. - Boleh berkerja secara berkumpulan. - Rajin dan mempunyai daya usaha yang tinggi. - Membuat panggilan dan peringatan kepada...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TECHAI PARTNERS SDN. BHD. Full time

    Job Title: Tele Collector | Credit Recovery OfficerCompany: TechAI Partners Sdn. Bhd. [RWC Sdn. Bhd.]Location: Bangsar Kuala LumpurAs a Tele Collector / Credit Recovery Officer, you will play a crucial role in contacting delinquent account holders and helping them resolve their outstanding debts. Your primary responsibility will be to recover debts while...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TECHAI PARTNERS SDN. BHD. Full time

    Job Title: Tele Collector | Credit Recovery OfficerCompany: TechAI Partners Sdn. Bhd. [RWC Sdn. Bhd.]Location: Bangsar Kuala LumpurAs a Tele Collector / Credit Recovery Officer, you will play a crucial role in contacting delinquent account holders and helping them resolve their outstanding debts. Your primary responsibility will be to recover debts while...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Success Pattern M Sdn Bhd Full time

    Jawatan KosongRECOVERY OFFICER/TELE COLLECTORGaji basic dari RM2,000 hingga RM3,500Kadar komisen yang tinggi, 2% hingga 5%- Elaun kedatangan- Bonus tambahan- EPF,SOCSO- Boleh berkomunikasi dengan baik melalui telefon.- Boleh berkerja secara berkumpulan.- Rajin dan mempunyai daya usaha yang tinggi.- Membuat panggilan dan peringatan kepada pelanggan daripada...


  • Kuala Lumpur, Malaysia CCR Networks Sdn Bhd Full time

    **JOB DESCRIPTIONS**: - To call and follow up with customers on their outstanding payments. - To negotiate favourable payment arrangements for settlement of account outstanding. - To assist customers with any existing disputes to enable them to make full settlements. - To handle basic administrative functions. - To handle ad hoc...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Collectius CMS (M) Sdn Bhd Full time

    OverviewWe are looking for a reliable and hardworking Mediator who will be responsible for providing support to the licensed administration with particular emphasis on revenue collection. This position liaises directly with our customers (debtors) via telephone calls to negotiate outstanding payments and initiate other necessary recovery actions.Duties...

  • Recovery Officer

    4 weeks ago


    Kuala Lumpur, Malaysia CITY RECOVERY SDN BHD Full time

    Gaji Pokok RM1500 - RM2500 Komisen Tinggi & Bonus Bulanan dan Insentif menarik menanti anda Company Description: CREDIT RECOVERY Company Name: CREDIT RECOVERY Size: 20-50 employees Contract Type: Full-time Minimum Education Required: spm and above Experience Level: 1-3 years Gender Preferred: All Genders Job Categories: Customer Svc/Call Centre Job Type:...


  • Kuala Lumpur, Malaysia John Clements Full time

    ■**MUST TO HAVE**: - Speak Bahasa Malaysia and English - SPM/ STPM/ Diploma Certificate (Excel, Word and Outlook) - Fresh graduates are welcome to apply_ **-Job Description-** - Require to do field visit - Contact customers to remind customers of payment schedule and obtain relevant payments - Negotiate with customers to make workable repayment...

  • Recovery Officer

    3 weeks ago


    Kuala Lumpur, Malaysia Queby Recovery Management Sdn Bhd Full time

    **Job Summary** - **Minimum 1 year experience in collection field**: - **Male or female**: - **Able to work independent**: - **Work towards target**: - **Able to visit customers** **Responsibilities and Duties** - **Able to meet monthly target**: - **Must be prefect in site visit arrangement**: - **Familiar with voltage system will be an...


  • Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time

    **Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...


  • Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time

    **Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...


  • Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time

    **Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time

    Responsibilities: Perform outbound call to notify customers of accounts with outstanding and overdue payment. Negotiate with customers to make repayment arrangement. Explain and clarify with customers on payment issues. Ensure the accounts are follow up completely and in timely manner. Responsible for keeping records of collection and status of accounts. To...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan AN Asia Sdn Bhd Full time

    Call to clients (mostly only call) - Rarely have business trip - Keep tracking outstanding debts - Plan course of action to recover owed money - Negotiate payoff deadlines and payment plans - Handle customers’ questions or complaints - Update account status regularly **Requirements**: - Regardless of education background - Min 1 years experience as Debt...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan AN Asia Sdn Bhd Full time

    Call to clients (mostly only call) Rarely have business trip Keep tracking outstanding debts Plan course of action to recover owed money Negotiate payoff deadlines and payment plans Handle customers' questions or complaints Update account status regularlyRequirements: Regardless of education background Min 1 years experience as Debt Collector, Telesales Have...