IT Support Assistant
2 weeks ago
Identify customer needs and help customer with specific features
- Monitor customer enquiries on each platform and reach out to provide assistance
- Follow up with customer and ensure their issues are resolved
- Gather customer feedback and share with Management
- Any other tasks as may be assigned to you by your superior from time to time
**Job Types**: Full-time, Fresh graduate, Permanent
**Salary**: RM1,600.00 - RM2,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Skudai: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- IT support: 1 year (preferred)
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