IT Support Assistant

2 weeks ago


Skudai, Malaysia GPIS SOLUTIONS SDN BHD Full time

Identify customer needs and help customer with specific features
- Monitor customer enquiries on each platform and reach out to provide assistance
- Follow up with customer and ensure their issues are resolved
- Gather customer feedback and share with Management
- Any other tasks as may be assigned to you by your superior from time to time

**Job Types**: Full-time, Fresh graduate, Permanent

**Salary**: RM1,600.00 - RM2,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Skudai: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- IT support: 1 year (preferred)


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