Fraud Analyst
6 months ago
**Qualifications**:
**Working hrs - Rotational Shift (7am-4pm, 9am-6pm, 11am-8pm, 1pm-10pm) including Weekends and Public holidays**
- Strong analytical and problem solving skills
- Excellent organization skills - ability to multi-task and prioritize work
- Ability to work effectively across portfolio risk policy teams and functional areas teams
- Willing to work on rotating shifts to provide 24X7 coverage.
- Experience working in fast-paced, structured work environment (financial services, call center, retail, etc.)
- Excellent communication in English to support AU Market, judgment and problem resolution skills
- Fluent in local language for specific countries (Hong Kong - Cantonese, Singapore - Mandarin, Philippines -Tagalog, India - Hindi)
- Degree qualified for fresh graduate and Diploma/Degree with relevant experience
- Knowledge of Credit Card/Banking industry is preferred
Required Competencies:
- Ability to interpret data and organize information
- Excellent Analytical skills with an ability to detect unusual patterns from large data
- Highly alert, sensitive, logical and ability to exercise good common sense
- Disciplined, vigilant and able to work under pressure.
- Proactive, able to work independently and a good team-player
- Interpersonal and relationship skills, to work effectively within the team and across the country operations teams.
- Excellent verbal and written communication skills with the ability and confidence to talk to customers from diverse cultural background.
- Self-motivated, pro-active with a proven ability to work independently under pressure
- Results driven with the ability to operate in a fast-paced environment.
- Understanding dynamics of fraud to be able to detect and reduce Fraud Losses effectively.
- Has the desire and willingness to learn new tasks
**Salary**: RM2,009.57 - RM2,500.00 per month
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