
Executive - Personal Financial Services (Operations
1 week ago
If you are looking to excel and make a difference, take a closer look at us
The Personal Financial Services Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to recommend Bank’s products and services to customers and be responsible for high levels of Customer service and seamless transactions.
Sales & Service- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;- Carry clear targets for specific products - CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;- Assist in calling up customers for service / sales interactions;
Operations- Carry out Branch RCSA through sample checking and effective rectification as applicable;- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;- Over-ride transactions as per Bank defined transaction limits;- Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);- Comply with staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation;- Observe and comply with the Bank’s Code of Conduct & Ethics;
Other Responsibilities- Maintain confidentiality of customers and Bank’s information in a responsible manner;- Keep a clean, organized work area and maintain a professional appearance;- Attend all trainings as applicable including e-learning/Workday;- Filing of reports;.- Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc;- Carry out other duties as assigned periodically.
**Requirements**:
Education/Qualification- Malaysian citizenExperience- Related working experience in financial institution or related field- Possess customer interaction / cash handling / transaction processing / sales experience
Special Skills- Basic banking knowledge- High level of integrity and accountability- Excellent service mindset and communication skills and cross selling skills- Professional appearance and courtesy
Certification/Licensing Requirements (optional)- FIMM / UT license- PCE & TBE license
What’s next?-
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
-
Personal Banker
4 weeks ago
Taiping, Malaysia RHB Bank Berhad Full time#Jobopportunity for you! **Position : Personal Banker Bancaassurance & Wealth** Location as below: **1. Taiping, Perak** **✔ possess at least 1 or 2 years sales experience in financial institution or other industry.** **✔ Fresh graduates are welcome to apply.** If you are a sales enthusiast and eager to earn more money, let's grow with RHB...
-
Banking Financial Executive
4 weeks ago
Taiping, Malaysia FirstWorks Group Sdn. Bhd. Full timeAt FirstWorks Group, our mission is to bring the best jobs to talents from all across Asia. **Position: Banking Financial Executive (Fresh Graduates / Experienced)** **Nature of Business: Renowned local bank** **Working days & hours: Mon - Fri (follow bank branch hours)** **Probation period: 3 months** - Promote Bancassurance. - Engage and assist bank...
-
Customer Service
4 weeks ago
Taiping, Malaysia Print Expert Sdn. Bhd. Full time**Customer Service Executive** **Job Highlights** We are looking for fresh graduates from any Colleges / Universities - Salary RM 1800 - RM 2500/month - Accommodation provided (hostel) - Immediate vacancy **Requirements**: Degree in any field. - Required language(s): Bahasa Malaysia, English. - Required Skill(s): Hardworking, honest, pleasant personality,...
-
Ref: Wy Personal Financial Banker Fresh Graduate
4 weeks ago
Taiping, Malaysia TWY Search International Sdn Bhd Full time**Job Highlights**: - **Basic income scheme + High commission + Incentives**: - Annual leave, unlimited medical and insurance coverage - Professional training and guided advisory - Career progression within the bank - Location: Nationwide branches available **Responsibilities**: - Understanding customer's financial needs and concerns. - Help them by...
-
Account Assistant
4 weeks ago
Taiping, Malaysia POR OOI NG TAX ADVISORY (PK) PLT Full timeAccounting Clerk responsibilities include keeping financial records updated, preparing reports and reconciling bank statements. They are required to perform admin duties. Vision : Our vision to maximize value to our clients by delivering quality professional tax and business consulting services in a consistent and efficient manner and providing innovative...
-
Store Manager
6 days ago
Taiping, Malaysia Vitality Boost Sdn Bhd Full time**BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Store Manager**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...
-
Customer Service Officer
3 weeks ago
Taiping, Malaysia AIST MALAYSIA SDN BHD Full timeRequirements: -English skills: min. B1\B2 level (intermediate) or higher; -ability to clearly and efficiently communicate with these different groups of people; -experience working with targets and priorities; -ability to solve complex issues. Responsibility: -present our drivers and customers with an offer of new conditions and promotions; -create strong...
-
Sales Takaful Executive
5 days ago
Taiping, Malaysia H&D Associates Consultancy Sdn Bhd Full time**Madinah Group (MG) **is a Premier Agency Leadership Corporation(PALC) affiliate of Prudential Assurance (M) Bhd and Prudential BSN Takaful Bhd. MG consists of 11 managers and 400 consultants working together under one brand name, Madinah Group. We provide consultation mainly on life insurance, investment, education plan, retirement plan, income protection,...
-
IT Operations Manager
1 day ago
Taiping, Perak, Malaysia TIME's group Full timeOverview of SPRITZER GroupWe are a leading integrated and largest bottled water producer in Malaysia, specialized in manufacturing and distribution of various types of beverages.Manned by highly qualified professionals with automated and advanced bottling technology, we ensure exceptional quality products that have garnered many awards throughout the...
-
Store Sales Team Member
3 days ago
Taiping, Perak, Malaysia HLA Full timeResponsibilitiesAs a Customer Service Associate, you will be responsible for:Providing personalized customer service, understanding customer needs, and recommending suitable products.Maintaining store appearance, replenishing stock, and upholding brand standards.Contributing to a positive in-store environment, ensuring a seamless customer experience.
-
QA Processing Technician
4 weeks ago
Taiping, Malaysia Chuan Sin Sdn Bhd Full time**Job responsibilities**: - To carry out daily task assigned by QA Executive - To attend machine breakdown, conduct investigation and perform troubleshooting - To feedback to Section Head or Department Head for any nonconformity encountered - To carry out preventive maintenance for pump servicing, Distiller servicing and water source servicing as per...
-
Management Trainee
2 days ago
Taiping, Malaysia LTH Group Asia Company Full time**Responsibilities**: 1. Build strong customer relationships that retain and increase customers' wealth in financial planning services. 2. Identify market segmentation and initiate contact for data collection. 3. Analyze data to identify the current financial situation. 4. Propose the recommendation based on current financial situation to achieve specific...
-
Production Executive
1 day ago
Taiping, Malaysia Tan Chong Apparels Manufacturing Sdn Bhd Full time**Job Scope** To ensure that the assigned area of production lines produce the right quality standard and productivity as per company's objective in term of cost and profit. **Responsibilities** - As Team Lead for production department. - Ensure that each sewing line has the necessary staff to train and motivate all sewers to perform well by achieving the...
-
Retail Grocery Assistant
3 weeks ago
Taiping, Malaysia GLR CASH & CARRY Full time**Responsibilities**: The day-to-day responsibilities for the operations team member is exciting as it covers a wide span of areas. Here are some of the key areas: 1. Quality check of the stocks when they arrive to ensure. 2. Ensure all the respective displays are properly stocked and organized. This includes ensuring the proper signage, right price and...
-
Business Development Executive
3 weeks ago
Taiping, Malaysia Spritzer Bhd Full time**Responsibilities**: - In charge of the Lower Northern Area and taking care of Distributor / Wholesale. - To work closely with the sales and marketing teams to ensure the achievement of strategic objectives and targets. - Ensure market returns are managed below the budget set by Company. - Establish a high level of rapport with key customers as well as...
-
City Manager
4 weeks ago
Taiping, Malaysia AIST MALAYSIA SDN BHD Full timeJob Details : - Market analysis / analysis of potential competitors of the company in the city, business development planning - Cooperation with advertising agencies, ordering promotional materials for future campaigns - Perform new customer or partner acquisition through research, referrals, networking, cold calling, and outdoor acquisition activities such...
-
Lean Six Sigma
3 weeks ago
Taiping, Malaysia Spritzer Bhd Full timeJob Responsibilities: - Utilize internal performance data and customer feedback to identify opportunities to improve quality, service, and cost within the company. - Evaluate end-to-end processes, mapping task, and compiling data to make recommendations for change; utilizing Lean Six Sigma tools to identify potential cost savings and effective product flow,...
-
Technician/foreman
4 weeks ago
Taiping, Malaysia ACECOURT AUTO SDN BHD Full timeKeeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters. Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and...
-
Technician/foreman
3 weeks ago
Taiping, Malaysia Acecourt Auto Sdn Bhd Full time**Responsibilities**: - Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters. - Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures;...
-
Admin & Human Resources Assistant Needed
3 weeks ago
Taiping, Malaysia Gene Martino Apparel Sdn. Bhd. Full time**Job responsibilities**: 1.Assist with day to day operations of the HR functions and duties. 2.Provide clerical and administrative support to Human Resources executives. 3.Compile and update employee records (hard and soft copies). 4.Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances,...