Travel Customer Services Representative

**Company Description** At Language Talent Solutions, we believe that the right talent should not be limited by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean stepping out of your comfort zone. In order to build globally competitive teams, we aim to bridge borders across the world,...

As a Travel Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

As a Travel Customer Service Representative, you will be the first point of contact for our Mandarin-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

As a Travel Customer Service Representative, you will be the first point of contact for our Taiwanese-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

Manage all related to travel matters. - Handle daily reservation & ticketing. - Ensure timely issuance of tickets and flight reservations to meet the demand of our clients. - Assist in visa requirements, car rental, accommodation and other related travel services. - Ensure accuracy in travel bookings including departure and arrival dates, passenger...

As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Mandarin-speaking passengers have a smooth and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **outstanding customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...

As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Japanese-speaking passengers have a seamless and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **exceptional customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...

As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Japanese-speaking passengers have a seamless and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **exceptional customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...

As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Mandarin-speaking passengers have a smooth and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **outstanding customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Communication Customer Service - We are urgently #hiring for Customer Service Representatives who is willing to relocate to our BPO client in Malaysia. Qualifications: - Can...

Industry : Travel/Hospitality. - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy...

Vacancy: Native Korean - Customer Service Representative *Location: Cyberjaya ,Malaysia - Salary: RM 8500 + RM 300 KPI - Work hour: Working hours: Mon - Sun ( No shift, working hour between 9am -10pm - 8hrs of work, 5 Days a week) - Head counts: 14 - Joining Date: January 15th, 2024. - Education: Minimum Diploma Holder or higher is preferred. - Position...

Vacancy: Customer Service - Mandarin Speaker Location: Cyberjaya, Malaysia. **Salary**: Basic RM 4500 Joining Date: 8th April & 15th April Project : Travel Account Shifts: Rotational Shift Head Counts: 15 Education: Diploma or Bachelor's Degree Experience: Min Requirement of 6 month of Customer Service experience **Responsibilities**: - Clarify...

Role : Customer Service Representative (Malay + English) Project : E-Commerce Type : Permanent Location : Prima 1, Block3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia Qualification: SPM and Above (Added advantage if have Call Center Experience) Working Hours: From 8AM - 12AM (9 hours only) Will be rotated Working Days: Monday - Sunday / 5...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - George Town ,Penang RM 2,800 - RM3,300 Rotational Shift **Qualifications**: Education background: - Bachelor’s...

**Responsibilities**: - Handle customer enquiries by managing calls. - Lodge new complaints. - Educate on how to lodge complaints. - Meet service level targets by achieving both service and productivity level KPIs. - Ensure all task are attended within the stipulated SLA. - Acknowledgement and creating new complaints in Complaint Portal within 1 business...

We are seeking a meticulous and adaptable Customer Service cum Telemarketer to be a part of our inbound sales unit. In this role, you will act as a coordinator to manage the different work processes within the sales unit and to ensure daily sales operation are handled diligently with productivity. Further, your role is also to provide an excellent admin...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

**Job Scope**: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing...

**Customer Experience Representative (Mandarin Speaker) Full Time** **1 Year Contract (Renewable)** **Location: - Cyberjaya (Call Center)** **Requirements**: - Working experience in consumer electrical / electronic / E-commerce & retails or related field is an added advantage. - Possess good verbal and written communication in Mandarin, English & Bahasa...