Front Desk @ Customer Service

The front desk associate/receptionist plays a crucial role in providing exceptional customer service and ensuring the smooth operation of the spa. This individual is responsible for managing the reception area, greeting and assisting clients, scheduling appointments, handling phone calls, and performing various administrative tasks. - Greeting and Assisting...

The front desk associate/receptionist plays a crucial role in providing exceptional customer service and ensuring the smooth operation of the spa. This individual is responsible for managing the reception area, greeting and assisting clients, scheduling appointments, handling phone calls, and performing various administrative tasks. - Greeting and Assisting...

Greet guests and provide them with superb customer service. - Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. - Answer all client questions and incoming calls. - Redirect phone calls to the appropriate department and take down messages. - Accept all letters and packages, and distribute...

**Position: Front Desk officer - Receptionist** **Tenure: 3 months Contract** **Salary: RM 1600 to RM 1800** **Location: Bangsar** **Working Hour: Standard** - Serves visitors by greeting, welcoming, and directing them appropriately. - Notifies company personnel of visitor arrival. - Informs visitors by answering or referring inquiries. - Directs...

**Position: Front Desk Admin - Receptionist** **Tenure: 3 months Contract** **Salary: RM 1600 to RM 1800** **Location: Bangsar** **Working Hour: Standard** - Serves visitors by greeting, welcoming, and directing them appropriately. - Notifies company personnel of visitor arrival. - Informs visitors by answering or referring inquiries. - Directs visitors...

Job description: The IT Service Desk Analyst is responsible for effectively managing internal staff and customer’s technical and related queries, setting the organizational standard for customer engagement and providing a first-contact resolution to all. - Identify and diagnose issues and problems. - Categorize and record reported queries and provide...

**JOB DESCRIPTION**: - To be a part of a team of service desk agent which acts as the single point of contact for users for all IT Incidents and Service Request for client from Malaysia, Australia, Singapore, Vietnam & Taiwan. - Provision of Level 1 Service Desk to handle call and other alternative channels for all incoming request for IT support and...

**Position: Front Desk officer - Receptionist** **Tenure: 3 months Contract** **Salary: RM 1600 to RM 1800** **Location: Bangsar** **Working Hour: Standard** - Serves visitors by greeting, welcoming, and directing them appropriately. - Notifies company personnel of visitor arrival. - Informs visitors by answering or referring inquiries. - Directs...

**Requirement**: - Technical knowledge/expertise to support technical related queries and trouble shooting. - Minimum 1+ years’ experience in a Level 1 service desk or technical support process providing remote support for Laptops / Desktops / LAN Issues / Application etc. - Minimum degree / diploma is required - Proven experience in commercial in bound...

**Main purpose of the job**: To identify the required knowledge, skills and abilities of the staff in the organization, that are needed to perform their jobs effectively and organize high-quality training programs to meet these needs successfully and also to trace and monitor inbound/outbound call quality to ensure consistently outstanding service at all...

**The job ad**: Front End Developer **The company**: Workerzdirect Sdn. Bhd. **Expected Salary**:RM 4,500 - RM 6,500 Responsible for the design, Frontend development, testing, documentation of various Business Applications. You will get the opportunity to work on the latest technology and influence on technology. You will be working across different...

**Position** : Customer Service **Location** : KL Eco City, Bangsar **Salary Range** : RM2,500 - RM 3,500 **Working Hours**: Monday to Friday - 10.00am to 7.00pm / 8.00pm (one-hour lunch break) Saturday - 10.00am to 3.00pm **Key responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform...

**Position**: Customer Service **Location**: KL Eco City, Bangsar **Salary Range** : RM2,500 - RM 3,500 **Working Hours**: Monday to Friday - 10.00am to 7.00pm / 8.00pm (one-hour lunch break) Saturday - 10.00am to 3.00pm **Responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform...

**Responsibilities** - Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s...

**Responsibilities**: - Approach customers via phone calls to complete surveys using the Net Promoter Approach - Communicate the company's focuses on Customer satisfaction and address any concerns to the public / customers - Respond to customer feedback and take note on received feedback - Prepare the customer for a follow-up call from the Second caller -...

To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **REQUIREMENTS** - Minimum SPM/STPM/Certificate (SPM with credit in BM, English & Mathematic) - Good communication skills in both English & Bahasa Malaysia (speaking & writing). - Basic...

**Responsibilities** - Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s...

Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s satisfaction in form...

**Virtual Receptionist** **About the company** IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organizations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to...

Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface testing, system setting testing,...