Customer Support

**Customer Support Executive** Do you want a meaningful role with a company that is making a real difference to every business? Do you want to be involved in one of the most important business operations areas in the world today: e-Invoicing? Then join our energetic and growing teamhelp us revolutionise an industry. **About the Role** We are currently...

***Overview of PositionEssential Functions Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance Take ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed Work on multiple tools, tasks and ad hoc requests as operationally required to meet the...

Get to know us: At Mednefits, we’re on the mission to build the future infrastructure of employee benefits to make it easier for employers to take care of their employees. Our platform connects employees with the essential benefits they need. Enabled by tech and championed by employee health, we invite you on this exciting journey! Values are more...

About the role **Responsibilities**: Customer Support - Handling and resolving customer queries in line with key metrics - Ensure enquiries are handled effectively and meeting quality expectations. - Good communication, well-organized, Self-motivated, independent - Closely work with Sales, Operations and other key internal stakeholders - Assist & Support...

About the roleResponsibilities:Customer Support Handling and resolving customer queries in line with key metrics Ensure enquiries are handled effectively and meeting quality expectations. Good communication, wellorganized, Selfmotivated, independent Closely work with Sales, Operations and other key internal stakeholders Assist & Support with Projects in...

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines local strategic...

Malaysia **Experience**: desktop,Japanese speaking Customer support **Skills**:desktop,Japanese speaking Customer support ・Job Responsibilities - Customer support, In bound calls, Chat, Telephone support ・Required Skills - good Japanese typing speed, basic internet knowledge, basic computer knowledge

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines local strategic...

MalaysiaExperience: desktop,Japanese speaking Customer supportSkills:desktop,Japanese speaking Customer support・Job Responsibilities - Customer support, In bound calls, Chat, Telephone support・Required Skills - good Japanese typing speed, basic internet knowledge, basic computer knowledge

Prepare work packages and ensure spare availability prior to work commencement. - Provide support to technical crew and liaise with technical crew in various departments to ensure smooth and timely completion of planned tasks. - Perform data input and analysis. - Plan and track monthly programs for completion. - Answer customer queries. - Any other duties...

Toku’s mission is to help companies engage with their customers efficiently. We have helped companies move all the voice communications to the cloud and recently embarked on creating products that help companies keep engaging with their customers no matter where their employees are working from. Want to be part of our journey? **What will you be...

Malaysia **Experience**: Japanese speaking Customer support **Skills**:Japanese speaking Customer support Receiving call from Customer regarding Incident Receiving SR request call from Engineer Receiving SR update request from Engineer Receiving Customer's site arrival time Receiving / Critical issue update Receiving call from Warehouse regarding...

MalaysiaExperience: Japanese speaking Customer supportSkills:Japanese speaking Customer supportReceiving call from Customer regarding IncidentReceiving SR request call from EngineerReceiving SR update request from EngineerReceiving Customer's site arrival time Receiving / Critical issue updateReceiving call from Warehouse regarding Device's arrival...

Assist the sales team with administrative tasks, including preparing quotes, processing orders, and managing customer accounts.Handle customer inquiries via phone, email, and chat, providing timely and accurate information.Resolve customer issues and complaints in a professional and efficient manner.Maintain and update customer records in the RM...

INDOOR SALES SUPPORT & CUSTOMER SERVICELocation: Bayu Tinggi KlangIndustry: Freight Forwarder & LogisticsRequirement1. Qualification SPM2. Required Language (s) : BahasaMalaysia, Chinese (not compulsory) & English3.Computer literate: Microsoft Office (Excel & Word)4. Able to work independently 5. Fresh graduate is encourage to applyPlease email your resume...

INDOOR SALES SUPPORT & CUSTOMER SERVICELocation: Bayu Tinggi KlangIndustry: Freight Forwarder & LogisticsRequirement1. Qualification SPM2. Required Language (s) : BahasaMalaysia, Chinese (not compulsory) & English3.Computer literate: Microsoft Office (Excel & Word)4. Able to work independently 5. Fresh graduate is encourage to applyPlease email your resume...

INDOOR SALES SUPPORT & CUSTOMER SERVICELocation: Bayu Tinggi KlangIndustry: Freight Forwarder & LogisticsRequirement1. Qualification SPM2. Required Language (s) : BahasaMalaysia, Chinese (not compulsory) & English3.Computer literate: Microsoft Office (Excel & Word)4. Able to work independently 5. Fresh graduate is encourage to applyPlease email your resume...

ICT help desk managers monitor the delivery of technical support services to clients according to the predefined deadlines. They plan and organise the user support actions and troubleshoot ICT problems and issues. ICT help desk managers supervise the help desk team ensuring that the customers get the appropriate feedback and support. They also participate in...

Job Highlights- MNC Company & Professional Career Exposure- Easy access to Public Transport- Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY:The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...

Job Highlights- MNC Company & Professional Career Exposure- Easy access to Public Transport- Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY:The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...