voice support customer service

Summary : -This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.Maintain data entry requirements by following data program techniques and procedures.Coordinate online with customers, either collecting or offering them information through a web-based chat program...

Requirements:DEGREE/DIPLOMA FRESH GRAD ARE WELCOME TO APPLY (MANDARIN ONLY), SPM minimum 1 years CS experienceWilling to work in a 24 hrs x 7 days shift work (including weekends and public holidays)Prior experience in handling Social Media or familiar with Social MediaPassionate in helping to resolve customer issues / queries and complaint handlingGood...

Requirements:DEGREE/DIPLOMA FRESH GRAD ARE WELCOME TO APPLY! (MANDARIN ONLY), SPM minimum 1 years CS experienceWilling to work in a 24 hrs x 7 days shift work (including weekends and public holidays)Prior experience in handling Social Media or familiar with Social MediaPassionate in helping to resolve customer issues / queries and complaint handlingGood...

Summary :This is a non voice data entry & writing type of customer service or back end support job done through chat and email in a BPO (call centre) setting.Maintain data entry requirements by following data program techniques and procedures.Coordinate online with customers, either collecting or offering them information through a web-based chat program or...

Summary :This is a non voice data entry & writing type of customer service or back end support job done through chat and email in a BPO (call centre) setting.Maintain data entry requirements by following data program techniques and procedures.Coordinate online with customers, either collecting or offering them information through a web-based chat program or...

**Role**:Customer Service Executive **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2 years in inbound calls...

Role:Customer Service ExecutiveTimings:Night Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2 years in inbound calls exclusive to Mandarin customers...

**Key responsibilities**: **Daily Task** - Timely response to customers’ enquiries. Log cases, provide information and troubleshoot to solve customer problems - Keep customers informed, set and follow through commitments - Keep precise case documentation and case ownership - Timely elevate and/or escalate to next level support when the case is too...

Company OverviewWe are representing one of the modern and youngest network infrastructure telecommunication company in Malaysia. Currently our client is looking for young and energetic candidates to be part of the team.Job Description (Inbound Voice):Handling incoming calls and enquiries from customersFollow up and resolve customers complains.Work closely...

To efficiently handle inbound and outbound customer call inquiries.To provide fast and timely solutions to all customer related problems.To ensure customer satisfaction by providing excellent Customer Services.To be constantly guided by company's service standards.Effectively manage large numbers of incoming callsHandle complaint, provide appropriate...

Key responsibilities:Daily Task Timely response to customers' enquiries. Log cases, provide information and troubleshoot to solve customer problems Keep customers informed, set and follow through commitments Keep precise case documentation and case ownership Timely elevate and/or escalate to next level support when the case is too complex Testing &...

To efficiently handle outbound call.To provide fast and timely solutions to all customer related problems.To ensure customer satisfaction by providing excellent Customer Services.To be constantly guided by company's service standards.Effectively manage large numbers of outbound callsHandle complaint, provide appropriate solutions and alternatives within the...

To efficiently handle outbound call.To provide fast and timely solutions to all customer related problems.To ensure customer satisfaction by providing excellent Customer Services.To be constantly guided by company's service standards.Effectively manage large numbers of outbound callsHandle complaint, provide appropriate solutions and alternatives within the...

Toku’s mission is to help companies engage with their customers efficiently. We have helped companies move all the voice communications to the cloud and recently embarked on creating products that help companies keep engaging with their customers no matter where their employees are working from. Want to be part of our journey? **What will you be...

**#BeMore**: Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX**: -...

#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

Respond to customer inquiries via email, live chat, and other social media platforms in a timely, professional, and courteous manner.Resolve customer issues and complaints, escalating when necessary to ensure complete customer satisfaction.Maintain a thorough knowledge of the Company's products, services, and policies to effectively address customer...

#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCXAttractive remuneration,...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...