Customer Service Representative
2 days ago
**Role**:Customer Service Executive
**Timings**:Night Shift (Permanent)
**Industry**:BPO
**Work Mode**:Work from office
**Functional Area**:ITES / BPO / Customer Service
**Process**:Voice
Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2 years in inbound calls exclusive to Mandarin customers
- ChatGPT
ChatGPT
**Job Title**: Customer Service Representative - Mandarin Speaker
**Education**: At least SHS Graduate
**Work Shift**: Graveyard
**Salary Package**: 60,000 - 90,000 PHP
**Qualifications**:
- At least 1 year of relevant experience.
- Fluent in Mandarin, English, and Tagalog.
- Sales background is preferred but not required.
- Must be willing to engage in sales activities.
- Excellent verbal and reading skills in Mandarin language.
- Strong customer service and MS Office skills.
- Willing to work onsite in McKinley, Taguig.
- Can start as soon as possible.
**Responsibilities**:
- Provide exceptional customer service support in Mandarin, English, and Tagalog.
- Engage in sales activities, promoting products or services as needed.
- Utilize excellent verbal and reading skills in Mandarin to effectively communicate with customers.
- Demonstrate strong customer service skills, addressing inquiries and resolving issues.
- Utilize MS Office tools for efficient documentation and communication.
- Work the graveyard shift according to the schedule.
- Collaborate with team members to ensure a positive and cohesive work environment.
- Adhere to company policies and procedures.
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