Customer Service Representative, Rembau Branch My
5 months ago
JOB TITLE- CUSTOMER SERVICE REPRESENTATIVE TELLER (CSR TELLER)- Grade- Location- Branch (Retail / Preferred / Mini)- Reports to- Branch Manager- Other Reporting Relationships- Subordinates- Job Purpose- To perform branch operation transactions and provide efficient and effective service to achieve optimal customer satisfaction- KEY RESPONSIBILITIES- Operational Function- To transact over-the-counter transactions on cash and non-cash transactions according to advice slips or other negotiable documents
- To record all transaction accurately and balance each day's operations
- To perform general administrative duties as required by the function
- To discharge duties instructed by immediate supervisor to serve business interests of the Bank
- Customer Relationship- To attend to customer requests, inquiries, problems and complaints by providing prompt and service to customers, escalate customer's feedback to higher authority for deliberation.
- To actively involve in cross product sales activities to ensure optimal customer reach.
- Process & Compliance- To maintain confidentiality of information and comply to standard operational procedures (SOPs) and to ensure
regulatory requirements are met towards achieving operational excellent
- To perform other duties as assigned
- Key performance Indicators- Qualification- 1. Certificate/Diploma
- 2. Other equivalent- Experience- 1-2 years in relevant banking experience- Education & Training (or equivalent)- Skill/Compentencies- To be updated based on Compentency Model
- 1. Computer literate
- 2. Attention to detail and strong math aptitude
- 3. Good Interpersonal skills -Friendly and polite
- 4. Good personal attributes - Honest and able to work under pressure in a fast paced environment
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Financial Services Consultant, Rembau Branch My
5 months ago
Malaysia CIMB Group Full time**JOB DESCRIPTION** **Job Title: Financial Service Consultant (FSC)** Unit : Respective Branches Job Location: Branch Job Title of Direct Superior : Branch Manager **Key Responsibilities** - To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional...
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Personal Financial Consultant, Rembau Branch My
5 months ago
Malaysia CIMB Group Full timeJOB TITTLE- PERSONAL FINANCIAL CONSULTANT (PFC)- Grade- U8.S- Location- Branch- Reports To- Branch Manager- Other Reporting Relationship- Segment Manager- Job Purpose- Actively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves...
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Customer Service Officer, Serian Branch My
5 months ago
Malaysia CIMB Group Full time**JOB DESCRIPTION** **JOB TITLE** **CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location** - Retail & Preferred Branch**Reports to** - Branch Manager**Other Reporting Relationships** **Subordinates** **Job Purpose** - To administer account opening activities. To provide authorization to transact and validate branch...
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Customer Service Officer, Bercham Branch My
5 months ago
Malaysia CIMB Group Full time**JOB DESCRIPTION** **JOB TITLE CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location **Retail & Preferred Branch **Reports to **Branch Manager **Other Reporting Relationships**: **Subordinates** **Job Purpose **to administer account opening activities. To provide authorization to transact and validate branch operation...
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Customer Service Officer, Southkey Branch My
5 months ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** - Sales & Operational Function- To be r esponsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Customer Service Officer, Bercham Branch My
6 months ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** **Sales & Operational Function** - To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Branch Manager
5 months ago
Malaysia AEON Credit Service (M) Berhad Full time**Responsibilities**: - To ensure smooth running of the branch day to day operation in meeting branch's and company's goal - To manage overall branch performance ranging from sales, counter service level and cross sell volume - Good understanding of branch standard operation procedures and manage and branch operation in compliance with it - To strategize,...
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Branch Manager, Sungai Bakap Branch My
5 months ago
Malaysia CIMB Group Full timeJOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...
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Customer Service Officer, Taiping Branch My
5 months ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** - Sales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Branch Manager, Jalan Bank Kuantan Branch My
5 months ago
Malaysia CIMB Group Full timeJOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...
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Customer Service Officer, Raub Branch My
5 months ago
Malaysia CIMB Group Full timeTo be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To discharge duties instructed by ACSM/BM to serve business...
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Customer Service Officer, Parit Buntar Branch My
5 months ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** - Sales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Customer Service Officer, Bukit Gambir Branch My
6 months ago
Malaysia CIMB Group Full timeSales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To discharge duties instructed by...
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Customer Service Officer, Lahad Datu Branch My
5 months ago
Malaysia CIMB Group Full time**Job Purpose** - To administer account opening activities. To provide authorization to transact and validate branch operation transaction in accordance to the Banks' rules and procedures. **Job Description - Sales & Operational Function: To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash...
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Branch Manager, Jalan Tun Ismail Kuantan Branch My
5 months ago
Malaysia CIMB Group Full timeJOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...
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Customer Service Officer, Kl Gateway Branch My
5 months ago
Malaysia CIMB Group Full time**Key Responsibilities**: **Sales & Operational Function** - To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Branch Manager, Riverson Branch My
4 months ago
Malaysia CIMB Group Full timeBranch Manager Job Description: Responsible for branch's performance in sales, service and compliance Guide, motivate and drive branch staff towards achieving shared goals Develop new business and maintain strong relationship with customers and the community Maintain branch safety and security standards Job Requirements: Preferably Managers specializing in...
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Branch Manager, Bandar Baru Ayer Itam Branch My
4 months ago
Malaysia CIMB Group Full timeJOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...
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Branch Manager, Labuan Branch My
5 months ago
Malaysia CIMB Group Full timeJob Highlights: - Competitive remuneration & potential to earn where sky is the limit! - Personal & career growth opportunities - Opportunity to work across the region **Job Description**: - Responsible for branch's performance in sales, service and compliance - Guide, motivate and drive branch staff towards achieving shared goals - Develop new business...
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Financial Services Consultant, Labuan Branch My
5 months ago
Malaysia CIMB Group Full time**Responsibilities**: - To promote and professionally sell a wide range of Bancassurance products to the Bank’s existing and potential customers. - To provide professional advice and on appropriate financial products based on customer needs. - To ensure customer satisfaction and provide excellent after sales service. - To plan and implement sales...