Customer Service Officer, Parit Buntar Branch My
6 months ago
**KEY RESPONSIBILITIES**
- Sales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents.
- To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations.
- To discharge duties instructed by ACSM/BM to serve business interests of the Bank.
- Additional role for CSD at SME Desk: _
- For CSO at SME Desk, please refer to CSO SME Branch Task List for additional responsibilities.
- To participate in promoting branch products and services through cross-selling activities.
- Customer Relationship- To proactively identify, manage and propose effective end-to-end solutions to issues related to service delivery
- To supervise and resolve customer complaints raised by CSR Teller on requests, inquiries, problems and complaints
- Process & Compliance- To take accountability over Branch's compliance to the standard operating procedures and to ensure regulatory requirements are met towards achieving operational excellence
- Operational Authority- To validate over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents
- To approve rates, cash and check deposits up to authorized amount
- To act as Programme Champion for all sales, service and compliance module in view of training and educating branch staff - To supervise staff in ensuring service and compliance standards are met
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Relationship Manager, Parit Buntar Branch My
6 months ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** - Sales Planning & Execution- To service Preferred customers base above RM 250,000 - To actively acquire New-to-Bank (NTB) and New-to-Preferred (NTP) customers. - To promote Bank's other products and services that management may deem relevant to distribute to Preferred customers via sales referrals. - To provide fast and convenient...
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Customer Service Officer, Bercham Branch My
6 months ago
Malaysia CIMB Group Full time**JOB DESCRIPTION** **JOB TITLE CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location **Retail & Preferred Branch **Reports to **Branch Manager **Other Reporting Relationships**: **Subordinates** **Job Purpose **to administer account opening activities. To provide authorization to transact and validate branch operation...
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Customer Service Officer, Serian Branch My
6 months ago
Malaysia CIMB Group Full time**JOB DESCRIPTION** **JOB TITLE** **CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location** - Retail & Preferred Branch**Reports to** - Branch Manager**Other Reporting Relationships** **Subordinates** **Job Purpose** - To administer account opening activities. To provide authorization to transact and validate branch...
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Personal Financial Consultant, Parit Buntar Branch
8 months ago
Malaysia CIMB Group Full timeActively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves identifying and recommending CIMB products to meet customer's financial needs
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Customer Service Officer, Bercham Branch My
7 months ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** **Sales & Operational Function** - To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Customer Service Officer, Taiping Branch My
6 months ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** - Sales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Customer Service Officer, Raub Branch My
6 months ago
Malaysia CIMB Group Full timeTo be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To discharge duties instructed by ACSM/BM to serve business...
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Customer Service Officer, Bukit Gambir Branch My
7 months ago
Malaysia CIMB Group Full timeSales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To discharge duties instructed by...
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Customer Service Officer, Lahad Datu Branch My
6 months ago
Malaysia CIMB Group Full time**Job Purpose** - To administer account opening activities. To provide authorization to transact and validate branch operation transaction in accordance to the Banks' rules and procedures. **Job Description - Sales & Operational Function: To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash...
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Customer Service Officer, Kl Gateway Branch My
6 months ago
Malaysia CIMB Group Full time**Key Responsibilities**: **Sales & Operational Function** - To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Customer Service Representative, Rembau Branch My
6 months ago
Malaysia CIMB Group Full timeJOB TITLE- CUSTOMER SERVICE REPRESENTATIVE TELLER (CSR TELLER)- Grade- Location- Branch (Retail / Preferred / Mini)- Reports to- Branch Manager- Other Reporting Relationships- Subordinates- Job Purpose- To perform branch operation transactions and provide efficient and effective service to achieve optimal customer satisfaction- KEY RESPONSIBILITIES-...
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Financial Services Consultant, Senawang Branch My
7 months ago
Malaysia CIMB Group Full time**JOB DESCRIPTION** **Job Title: Financial Service Consultant (FSC)** Unit : Respective Branches Job Location: Branch Job Title of Direct Superior : Branch Manager **Key Responsibilities** - To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional...
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Financial Services Consultant, Rembau Branch My
6 months ago
Malaysia CIMB Group Full time**JOB DESCRIPTION** **Job Title: Financial Service Consultant (FSC)** Unit : Respective Branches Job Location: Branch Job Title of Direct Superior : Branch Manager **Key Responsibilities** - To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional...
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Branch Manager, Sungai Bakap Branch My
6 months ago
Malaysia CIMB Group Full timeJOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...
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Branch Manager, Riverson Branch My
6 months ago
Malaysia CIMB Group Full timeBranch Manager Job Description: Responsible for branch's performance in sales, service and compliance Guide, motivate and drive branch staff towards achieving shared goals Develop new business and maintain strong relationship with customers and the community Maintain branch safety and security standards Job Requirements: Preferably Managers specializing in...
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Branch Manager, Labuan Branch My
7 months ago
Malaysia CIMB Group Full timeJob Highlights: - Competitive remuneration & potential to earn where sky is the limit! - Personal & career growth opportunities - Opportunity to work across the region **Job Description**: - Responsible for branch's performance in sales, service and compliance - Guide, motivate and drive branch staff towards achieving shared goals - Develop new business...
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Branch Manager, Jalan Bank Kuantan Branch My
6 months ago
Malaysia CIMB Group Full timeJOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...
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Customer Service Officer
6 months ago
Malaysia RHB Banking Group Full timeWorking Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...
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Financial Services Consultant, Segamat Branch My
8 months ago
Malaysia CIMB Group Full time**Sales Planning **"- To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional advice and on appropriate financial products based on customer need. - To ensure customer satisfaction and provide excellent after sales service. - To plan and implement...
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Branch Manager, Jalan Tun Ismail Kuantan Branch My
6 months ago
Malaysia CIMB Group Full timeJOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...