Customer Service Officer

We're seeking energetic individuals to join our team and embark on a lifelong journey in learning how to deliver exceptional customer experiences. Your roles include attending to incoming calls, resolving product or service problems, and providing accurate information. We're looking for a Malaysian citizen with a strong communication and interaction skills,...

Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...

Welcome to our new URL – jobstreet.com.my is now my.jobstreet.com . SIGN IN now for the same great experience. Learn more . Customer Service Officer (Home-Based) Skip to content Answering of incoming calls and customer service enquiries Provide accurate, valid and complete information by using the right methods/tools Handle customers’ complaints,...

**Job Introduction**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangements Malaysia - Regional Office **Our Role** We are currently recruiting for a Customer Service Representative to be based at our Asia Pacific...

Key Responsibilities:Conduct outbound calls to customers to verify details and information for Home Appliances orders.Handle a high volume of incoming phone calls regarding product inquiries and services.Build and maintain strong customer relationships to enhance satisfaction and loyalty.Accurately document all customer interactions, including call logs,...

**JOB DESCRIPTION** **JOB TITLE CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location **Retail & Preferred Branch **Reports to **Branch Manager **Other Reporting Relationships**: **Subordinates** **Job Purpose **to administer account opening activities. To provide authorization to transact and validate branch operation...

**JOB DESCRIPTION** **JOB TITLE** **CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location** - Retail & Preferred Branch**Reports to** - Branch Manager**Other Reporting Relationships** **Subordinates** **Job Purpose** - To administer account opening activities. To provide authorization to transact and validate branch...

Customer Service Representative Deliver exceptional customer service by handling high-volume calls, resolving complaints, and building strong relationships. Key Responsibilities: Conduct outbound calls to verify customer details and information for Home Appliances orders. Handle a high volume of incoming phone calls regarding product inquiries...

**Role**:Customer Service Executive **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2 years in inbound calls...

VACANCY LOCATION: Malaysia The Customer Service Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to maximize customer satisfaction during the full lifetime of the plant by selling service, spare parts supply, operational assistance, helpdesk, maintenance contracts, project upgrades and on-site service...

**The company**: **Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** Job...

**Responsibilities** - Responsible for all service matters and develop procedures, policies, and standards and review them from time to time. - Assessing service statics and preparing department detailed reports to management. - Handle complex customer issues and escalated complaints / calls. - Work with production and sales to optimize the production output...

Simplify Logistics Sdn Bhd is a locally setup total logistics company since 2019, with head office located in Klang, Selangor; and a branch setup in Penang. Overall, we are handling logistics shipments across the globe in-out Malaysia, and also triangle shipment connecting other countries. Our team are young and energetic, with growing prospect. We would...

We are looking for a talented individual to join our team. Here's a summary of the role in 30 words: Results-driven customer service professional with business acumen and excellent communication skills required to drive growth and profitability in a dynamic team environment.Job Responsibilities:Respond promptly and professionally to customer inquiries via...

Up to RM 3500++ - Min SPM **Responsibilities**: - Handling all inbound calls pertaining to customers general enquiries and complaints - Exceed customers expectation in terms of customer service and accurate information **Requirements**: - Minimum SPM - Able to liaise with English speaking counterpart - Knowledge in computer literate - Able to work rotate...

Title: Customer support/ Translation Project: Healthcare Type of role: Translation support between doctors and patients based in the US Shifts: Permanent night shift, shift allowances provided Work location: Tech M, Cyberjaya Full time office mode 5 days per week (any 2 days off) Working hours: 7 PM to 4 AM Experience range: 0 - 5 years - Fluency in...

Job Description:Attend clients, registration, follow up with clients and schedule appointments. Issue invoices, update database, prepare reports, and filing documents.Respond to clients' enquiries, handle clients with excellent customer service skills.Check stock, monitor outlet's cleanliness and ensure smooth operations.Training provided, 5-day work...

GO Markets was founded in 2006 and since then has grown to become a leading, trusted global broker. Over the last 15+ years, we have prided ourselves on a people-first operation, with a focus on developing and nurturing our team members. The KL office is our Asia Pacific Headquarters, providing Information Technology services, Marketing, and Customer...

**KEY RESPONSIBILITIES** - Sales & Operational Function- To be r esponsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...

**KEY RESPONSIBILITIES** **Sales & Operational Function** - To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...