Customer Service Officer

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...

Roles & Responsibilities:Deliver fair outcome to our customers and ensure the quality of service in placeActively share customer feedback to internal departments to improve the customer experienceActively respond to the feedback received from the social mediasWork with internal teams to ensure the pre & post service for all products are in...

Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...

**Description**: PRISM+ is a Singapore-based e-commerce company selling consumer electronics such as TV gaming monitors, aircon, and ceiling fans. Being part of PRISM+’s elite team of customer service professionals entails excellent problem-solving, communication (both written and oral), and interpersonal skills. As the face of the company, the customer...

Wentel Engineering Sdn. Bhd. is actively seeking individuals with your skillset to join our team as Customer Service Officer.5-day work (Monday - Friday)Competitive remuneration packageLarkin, Johor Received customer PO and return acknowledge the receiving of purchase order to customer.Analyse purchase order (selling price, revision, quantity, incoterm term,...

Responsibilities: Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction. Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule. Stay updated on product or service offerings,...

Wentel Engineering Sdn. Bhd. is actively seeking individuals with your skillset to join our team as Customer Service Officer.5-day work (Monday - Friday)Competitive remuneration packageLarkin, Johor Received customer PO and return acknowledge the receiving of purchase order to customer.Analyse purchase order (selling price, revision, quantity, incoterm...

Business Nature: Office of outsourced customer service, Bukit IndahWorking hours: Monday to Friday: 8AM 5PM / 8:30AM 5:30PM / 9AM 6PM Saturday: 8AM 12PM / 8:30AM 1230PM /9AM 1PMOFF: Sundays, and SG based Public holidaysShifts are based on operational requirementsSalary: RM per monthlyResponsibilities: Handling general inquiries related to billing and...

Job Responsibility: Reporting to the Office Manager, your role will be varied include:Answering and responding to incoming calls and email from customers and managing booking requiresGenerating reports for customers, vendor and management through internal systems as well as EXCELExtensive data entry and data management that requires accuracy to their...

Job Responsibility: Reporting to the Office Manager, your role will be varied include:Answering and responding to incoming calls and email from customers and managing booking requiresGenerating reports for customers, vendor and management through internal systems as well as EXCELExtensive data entry and data management that requires accuracy to their...

Daily outbound call to 20-30 potential customer.Follow-up potential customer.Timely update sales report & database in system.Actively communicate with team Leader to achieve KPI. Nurish Marketing Sdn Bhd is a company that focusing in Online Sales & Marketing since 2016.Our main product is Quran digital.Our office is located in Setia Alam, Selangor.We would...

Daily outbound call to 20-30 potential customer.Follow-up potential customer.Timely update sales report & database in system.Actively communicate with team Leader to achieve KPI. Nurish Marketing Sdn Bhd is a company that focusing in Online Sales & Marketing since 2016.Our main product is Quran digital.Our office is located in Setia Alam,...

**Job Introduction**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangements Malaysia - Regional Office **Our Role** We are currently recruiting for a Customer Service Representative to be based at our Asia Pacific...

Responsible for providing customer service support via incoming calls for brand's customers and to manage escalations.Managing and monitoring social medial platformsReplying email within TAT timelineHandling day to day escalation from customers. Candidate must possess at least a SPM.Immediate Joiners are preferred.Required language(s): Cantonese + English1...

Role:Customer Service ExecutiveTimings:Night Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2 years in inbound calls exclusive to Mandarin customers...