Customer Service Officer
5 months ago
**The company**:
**Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.**
Job highlights:
- _ Full training provided_
- _Permanent role_
- _Attractive allowances and incentives (refer below)_
- Main responsibilities:_
- ️Handle inbound calls for SG market
- ️Solving customer's enquiries or complaints regarding products or services
- ️Promoting current promotion or package to the call-in customers (when chance arise)
- Provide accurate information on product and service to the customer.
Remunerations:
- Basic salary up to RM4000
- Quarterly incentives RM800 - RM1800 max
- Shift allowance RM350 fixed
- Other allowance: transport allowance, meal allowance, language allowance, OT claims and etc
**Requirements**:
- Fresh graduate Degree holders are welcome
- SPM and Diploma holders with call center experiences are encouraged to apply
- Call center experiences in banking line is added advantage
- Open race and gender.
- Mandarin proficiency is added advantage (entitled for extra allowance)
-
Customer Service Officer
4 weeks ago
Malaysia TIME's group Full timeWelcome to our new URL. SIGN IN now for the same great experience. Learn more.Customer Service Officer (Home-Based)Answering of incoming calls and customer service enquiries, providing accurate information and handling customers' complaints within time limits.Strong phone contact handling skills and active listeningCustomer orientation and ability to...
-
Malaysia Customer Connect Malaysia Full timeWe're seeking energetic individuals to join our team and embark on a lifelong journey in learning how to deliver exceptional customer experiences. Your roles include attending to incoming calls, resolving product or service problems, and providing accurate information. We're looking for a Malaysian citizen with a strong communication and interaction skills,...
-
Customer Service Officer
5 months ago
Malaysia RHB Banking Group Full timeWorking Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...
-
Customer Service Officer
4 weeks ago
Malaysia TIME's group Full timeWelcome to our new URL – jobstreet.com.my is now my.jobstreet.com . SIGN IN now for the same great experience. Learn more . Customer Service Officer (Home-Based) Skip to content Answering of incoming calls and customer service enquiries Provide accurate, valid and complete information by using the right methods/tools Handle customers’ complaints,...
-
Customer Service Rep
6 months ago
Malaysia Graymont Full time**Job Introduction**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangements Malaysia - Regional Office **Our Role** We are currently recruiting for a Customer Service Representative to be based at our Asia Pacific...
-
Customer Service Representative
1 month ago
Malaysia UBASE Asia Sdn Bhd Full timeKey Responsibilities:Conduct outbound calls to customers to verify details and information for Home Appliances orders.Handle a high volume of incoming phone calls regarding product inquiries and services.Build and maintain strong customer relationships to enhance satisfaction and loyalty.Accurately document all customer interactions, including call logs,...
-
Customer Service Officer, Bercham Branch My
5 months ago
Malaysia CIMB Group Full time**JOB DESCRIPTION** **JOB TITLE CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location **Retail & Preferred Branch **Reports to **Branch Manager **Other Reporting Relationships**: **Subordinates** **Job Purpose **to administer account opening activities. To provide authorization to transact and validate branch operation...
-
Customer Service Officer, Serian Branch My
5 months ago
Malaysia CIMB Group Full time**JOB DESCRIPTION** **JOB TITLE** **CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location** - Retail & Preferred Branch**Reports to** - Branch Manager**Other Reporting Relationships** **Subordinates** **Job Purpose** - To administer account opening activities. To provide authorization to transact and validate branch...
-
Customer Service Representative
5 months ago
Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2 years in inbound calls...
-
Customer Service Manager
5 months ago
Malaysia VYNCKE Full timeVACANCY LOCATION: Malaysia The Customer Service Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to maximize customer satisfaction during the full lifetime of the plant by selling service, spare parts supply, operational assistance, helpdesk, maintenance contracts, project upgrades and on-site service...
-
Customer Service Assistant Manager
5 months ago
Malaysia PennEngineering Full time**Responsibilities** - Responsible for all service matters and develop procedures, policies, and standards and review them from time to time. - Assessing service statics and preparing department detailed reports to management. - Handle complex customer issues and escalated complaints / calls. - Work with production and sales to optimize the production output...
-
Logistics Customer Service
2 months ago
Malaysia Simplify Logistics Sdn. Bhd. Full timeSimplify Logistics Sdn Bhd is a locally setup total logistics company since 2019, with head office located in Klang, Selangor; and a branch setup in Penang. Overall, we are handling logistics shipments across the globe in-out Malaysia, and also triangle shipment connecting other countries. Our team are young and energetic, with growing prospect. We would...
-
customer service
1 month ago
Malaysia DobiQueen Full timeWe are looking for a talented individual to join our team. Here's a summary of the role in 30 words: Results-driven customer service professional with business acumen and excellent communication skills required to drive growth and profitability in a dynamic team environment.Job Responsibilities:Respond promptly and professionally to customer inquiries via...
-
Customer Service
6 months ago
Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full timeUp to RM 3500++ - Min SPM **Responsibilities**: - Handling all inbound calls pertaining to customers general enquiries and complaints - Exceed customers expectation in terms of customer service and accurate information **Requirements**: - Minimum SPM - Able to liaise with English speaking counterpart - Knowledge in computer literate - Able to work rotate...
-
Customer Service
5 months ago
Malaysia NYGC Services INC Full timeTitle: Customer support/ Translation Project: Healthcare Type of role: Translation support between doctors and patients based in the US Shifts: Permanent night shift, shift allowances provided Work location: Tech M, Cyberjaya Full time office mode 5 days per week (any 2 days off) Working hours: 7 PM to 4 AM Experience range: 0 - 5 years - Fluency in...
-
Front Desk Executive
1 month ago
Malaysia AS Business Consultancy Sdn Bhd Full timeJob Description:Attend clients, registration, follow up with clients and schedule appointments. Issue invoices, update database, prepare reports, and filing documents.Respond to clients' enquiries, handle clients with excellent customer service skills.Check stock, monitor outlet's cleanliness and ensure smooth operations.Training provided, 5-day work...
-
Customer Service Officer, Bercham Branch My
6 months ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** **Sales & Operational Function** - To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
-
Customer Service Representive
5 months ago
Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full timeUp to RM 4500++ (depends on experience) - Min SPM - Benefit: Allowances **Job Responsibility**: - Handling all inbound and outbound calls pertaining to customer complaints and other raising issue - Handling general inquiries related to billing and other concerns from customers **Requirements**: - Qualification: Min SPM - Able to liaise with both Mandarin...
-
Customer Service Officer, Taiping Branch My
6 months ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** - Sales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
-
Shopee Customer Service
1 month ago
Malaysia Pinnacle Business Services Sdn Bhd Full timeCustomer Service Representative About the Role: We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. If you have excellent communication skills, a positive attitude, and a passion for delivering top-notch customer service, we want to hear from you! Key Responsibilities: • Provide professional chat support...