Customer Service

5 months ago


Malaysia NYGC Services INC Full time

Title: Customer support/ Translation

Project: Healthcare

Type of role: Translation support between doctors and patients based in the US

Shifts: Permanent night shift, shift allowances provided

Work location: Tech M, Cyberjaya

Full time office mode

5 days per week (any 2 days off)

Working hours: 7 PM to 4 AM

Experience range: 0 - 5 years
- Fluency in Mandarin/Cantonese & English
- Skilled at communicating, both orally and in writing in Mandarin/Cantonese & English
- Basic understanding of linguistics and different cultures.
- Skilled in adjusting to rapidly changing circumstances
- Ability to react calmly and effectively in emergency situations
- Strong attention to detail and accuracy
- Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.
- Skilled at keeping supervisors informed of problems or issues
- Exceptional commitment to confidentiality
- Skilled in establishing and maintaining effective work relationships



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