Customer Service Manager

We're seeking energetic individuals to join our team and embark on a lifelong journey in learning how to deliver exceptional customer experiences. Your roles include attending to incoming calls, resolving product or service problems, and providing accurate information. We're looking for a Malaysian citizen with a strong communication and interaction skills,...

Huntsman Global Business Services is now looking for a dynamic individual as a Customer Service Manager. Huntsman Performance Products (HPP) is looking for a Customer Service Manager to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual will lead a Customer Service team and guide the team into a structured...

Huntsman Global Business Services is now looking for a dynamic individual as a Customer Service Manager. Huntsman Performance Products (HPP) is looking for a Customer Service Manager to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual will lead a Customer Service team and guide the team into a structured...

**Responsibilities** - Responsible for all service matters and develop procedures, policies, and standards and review them from time to time. - Assessing service statics and preparing department detailed reports to management. - Handle complex customer issues and escalated complaints / calls. - Work with production and sales to optimize the production output...

We are looking for a talented individual to join our team. Here's a summary of the role in 30 words: Results-driven customer service professional with business acumen and excellent communication skills required to drive growth and profitability in a dynamic team environment.Job Responsibilities:Respond promptly and professionally to customer inquiries via...

Scope: SE Asia TUMI DTC online & offline (Singapore, Malaysia, Thailand, Australia) Reporting to: General Manager of SE Asia **Key Responsibilities**: - Closely work with CS partners, repair center, frontline team and business heads to provide world-class after sales services and to handle escalated cases effectively. - Establish customer satisfaction...

Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...

Provide exceptional customer service, ensuring customer satisfaction and loyalty through accurate information, timely responses, and professional communication. Responsibilities: Establish and maintain positive relationships with customers through excellent service and accurate product information. Represent the company in a professional manner,...

Up to RM 3500++ - Min SPM **Responsibilities**: - Handling all inbound calls pertaining to customers general enquiries and complaints - Exceed customers expectation in terms of customer service and accurate information **Requirements**: - Minimum SPM - Able to liaise with English speaking counterpart - Knowledge in computer literate - Able to work rotate...

We're seeking a Customer Service Representative to join our team. Here's a summary of the role in 30 words: Conduct outbound and inbound calls to customers, resolve complaints, and build strong relationships to enhance satisfaction and loyalty.Key Responsibilities:Verify customer details for Home Appliances ordersHandle high-volume phone calls regarding...

Key Responsibilities:Conduct outbound calls to customers to verify details and information for Home Appliances orders.Handle a high volume of incoming phone calls regarding product inquiries and services.Build and maintain strong customer relationships to enhance satisfaction and loyalty.Accurately document all customer interactions, including call logs,...

Customer Service Representative Deliver exceptional customer service by handling high-volume calls, resolving complaints, and building strong relationships. Key Responsibilities: Conduct outbound calls to verify customer details and information for Home Appliances orders. Handle a high volume of incoming phone calls regarding product inquiries...

**Job Introduction**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangements Malaysia - Regional Office **Our Role** We are currently recruiting for a Customer Service Representative to be based at our Asia Pacific...

**About Orica**: At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It’s an...

Manage daily transportation and shipments, ensuring customer needs are met and schedules are adhered to. Key Responsibilities: Manage day-to-day booking with carriers and customers Telemarketing with customers to promote services Support sales personnel with customer inquiries and issues Communicate and report customer shipment status Ensure daily...

**Customer Service Representative** **Provide exceptional customer service through inbound calls, live chat, and email, ensuring accurate information and exceeding customer expectations.** - Handling customer general enquiries, complaints, comments, and feedback related to the company's products. - Working in a team to achieve key performance indicators...

**#BeMore**: Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX**: -...

#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

Customer Service - Social Media Executive Summary: Provide exceptional customer service, resolve issues, and drive process improvements in a dynamic team environment. As a Customer Service - Social Media Executive, you will act as a liaison, providing product and service information, and resolving emerging problems with accuracy and efficiency. You will...

Manage daily bookings with carriers and customers, including telemarketing and providing support to sales personnel. Communicate shipment status and ensure timely transportation and job openings.Key Responsibilities:Manage daily bookings with carriers and customersConduct telemarketing with customersProvide support to sales personnelCommunicate shipment...