Customer Service
7 months ago
**Vacancy Position: Customer Service**
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customersHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
**Salary**: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
COVID-19 considerations:
The Occupational Safety and Health Administration (OSHA) provides resources to assist employers and workers identify COVID-19 exposure risks and help them take appropriate steps to prevent exposure and infection. See the OSHA Coronavirus Disease (COVID-19)
Ability to commute/relocate:
- Technology Park Malaysia: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Bahasa (preferred)
- English (preferred)
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