Customer Service

Vacancy Position: Customer ServiceHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customersHandle...

As one of the leading company in Malaysia, Tedboy cafe opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. **Tedboy Bakery** also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to increase new skills and erudition...

As one of the leading company in Malaysia, Tedboy cafe opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Tedboy Bakery also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to increase new skills and erudition through...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues.Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential...

Product training & Script will be provided.Records customer inquiries.Deal directly with customers by telephone.respond promptly to customer inquiries.Make Outbound calls to new customers.Obtain and evaluate all relevant information to handle service inquiries.Provide potential leads and laptop. Good communication skills in English, Bahasa, Mandarin.Have...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Responsibilities:Answering and responding to incoming calls, text messages, and emails from customers.Provide technical support to clients via phone, email, and chat.Resolve product or service problems by clarifying the customer's complaint; determining the cause of other problems; selecting and explaining the best solution to solve the problem within time...

Responsibilities:Answering and responding to incoming calls, text messages, and emails from customers.Provide technical support to clients via phone, email, and chat.Resolve product or service problems by clarifying the customer's complaint; determining the cause of other problems; selecting and explaining the best solution to solve the problem within time...

What do we need you to do?Respond direct to customers, reply through a variety of channels (Shopee, Lazada etc.) to close sales.Provide prompt and accurate replies to customers.Fulfillment for processing orders and parcel issues.Able to work independently and play as a good team member.Collect and analyse customer feedback, handle customer complaints.Able to...

Up to RM 3500++ - Min SPM **Responsibilities**: - Handling all inbound calls pertaining to customers general enquiries and complaints - Exceed customers expectation in terms of customer service and accurate information **Requirements**: - Minimum SPM - Able to liaise with English speaking counterpart - Knowledge in computer literate - Able to work rotate...

Business Nature: Office of outsourced customer service, Bukit IndahWorking hours: Monday to Friday: 8AM 5PM / 8:30AM 5:30PM / 9AM 6PM Saturday: 8AM 12PM / 8:30AM 1230PM /9AM 1PMOFF: Sundays, and SG based Public holidaysShifts are based on operational requirementsSalary: RM per monthlyResponsibilities: Handling general inquiries related to billing and...

Location Available: 1)Kota Damansara / Sg Buloh 2) Rawang3) KL4) Taman Mayang5) PJ OldtownJob Description:To handle and ensure smooth operations of outletTo Service new & existing customerTo value pawned goods such as gold, watches and diamondsTo enter data into computerized system and generate daily reportQualification: Must have at least a SPM. Fluent in...

Location Available: 1)Kota Damansara / Sg Buloh 2) Rawang3) KL4) Taman Mayang5) PJ OldtownJob Description:To handle and ensure smooth operations of outletTo Service new & existing customerTo value pawned goods such as gold, watches and diamondsTo enter data into computerized system and generate daily reportQualification: Must have at least a SPM. Fluent in...

Location Available: 1)Kota Damansara / Sg Buloh 2) Rawang3) KL4) Taman Mayang5) PJ OldtownJob Description:To handle and ensure smooth operations of outletTo Service new & existing customerTo value pawned goods such as gold, watches and diamondsTo enter data into computerized system and generate daily reportQualification: Must have at least a SPM. Fluent in...

Company : Schenker Logistics (M) SdnBhdLocation/Address :Lot 28 (PTD 5737), Jalan SiLC 1⁄4, Kawasan Perindustrian SiLC, Iskandar Puteri, 79200 Johor, MalaysiaPosition name :Associate Executive (Customer Service)Working Hours : 5 working days (Mon – Fri) 9am – 6pmContract Period : 3 monthsSalary : RM2450 - RM2950Qualification :DiplomaAge requirement :...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...