Customer Service Representative

6 months ago


Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

Build sustainable relationship of trust with customer through interactive communications.
- Responsible to attend customer in handling complaints, provide solutions and alternatives.
- Resolving and updating all customer feedback/product in the outlet to Store Manager & management following up to ensure resolutions.
- Assist with product new inquires, refunds and exchange.
- Maintain good hygiene, proper grooming and pleasant decorum throughout the day.
- Work together with other operational staffs to ensure customers receive efficient and courteous service.

Job details
- Retail / FMCG Industry (Supermarket)
- 6 working days
- Various location - KL, Penang, Johor Bahru
- Hostel provided (Free)

**Requirements**:

- Min 2 years of related working experience in retail industry
- Willing to work on weekend & public holiday

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Application Question(s):

- Have you previously worked in the retail industry?

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- Mandarin (preferred)


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