Customer Service Officer, Southkey Branch My

4 weeks ago


Malaysia CIMB Group Full time

**KEY RESPONSIBILITIES**
- Sales & Operational Function- To be r esponsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents.
- To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations.
- To discharge duties instructed by ACSM/BM to serve business interests of the Bank.
- Additional role for CSD at SME Desk: _
- For CSO at SME Desk, please refer to CSO SME Branch Task List for additional responsibilities.
- To participate in promoting branch products and services through cross-selling activities.
- Customer Relationship- To p roactively identify, manage and propose effective end-to-end solutions to issues related to service delivery
- To supervise and resolve customer complaints raised by CSR Teller on requests, inquiries, problems and complaints
- Process & Compliance- To t ake accountability over Branch's compliance to the standard operationg procedures and to ensure regulatory requirements
- are met towards achieving operational excellence- Operational Authority- To v alidate over-the-counter transactions on account oepning, cash and non-cash transactions according to advice slips or other negotiable documents
- To approve rates, cash and check deposits up to authorized amount
- To act as Programme Champion for all sales, service and compliance module in view of training and educating branch staff
- To supervise staff in ensuring service and compliance standards are met



  • Malaysia CIMB Group Full time

    **JOB DESCRIPTION** **JOB TITLE CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location **Retail & Preferred Branch **Reports to **Branch Manager **Other Reporting Relationships**: **Subordinates** **Job Purpose **to administer account opening activities. To provide authorization to transact and validate branch operation...


  • Malaysia CIMB Group Full time

    **JOB DESCRIPTION** **JOB TITLE** **CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location** - Retail & Preferred Branch**Reports to** - Branch Manager**Other Reporting Relationships** **Subordinates** **Job Purpose** - To administer account opening activities. To provide authorization to transact and validate branch...


  • Malaysia CIMB Group Full time

    JOB DESCRIPTIONJOB TITLECUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCHGradeLocation Retail & Preferred BranchReports to Branch ManagerOther Reporting RelationshipsSubordinatesJob Purpose To administer account opening activities. To provide authorization to transact and validate branch operation transaction in accordance to the Banks' rules and...


  • Malaysia CIMB Group Full time

    **KEY RESPONSIBILITIES** **Sales & Operational Function** - To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...


  • Malaysia CIMB Group Full time

    **KEY RESPONSIBILITIES** - Sales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...


  • Malaysia CIMB Group Full time

    KEY RESPONSIBILITIES Sales & Operational Function To be r esponsible for endtoend process for overthecounter transactions on account opening, cash and noncash transactions according to advice slips or other negotiable documents. To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. To discharge duties...


  • Malaysia CIMB Group Full time

    KEY RESPONSIBILITIESSales & Operational Function To be responsible for endtoend process for overthecounter transactions on account opening, cash and noncash transactions according to advice slips or other negotiable documents. To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. To discharge duties...


  • Malaysia CIMB Group Full time

    KEY RESPONSIBILITIES Sales & Operational Function To be responsible for endtoend process for overthecounter transactions on account opening, cash and noncash transactions according to advice slips or other negotiable documents. To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. To discharge duties...


  • Malaysia CIMB Group Full time

    To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To discharge duties instructed by ACSM/BM to serve business...


  • Malaysia CIMB Group Full time

    **KEY RESPONSIBILITIES** - Sales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...


  • Malaysia CIMB Group Full time

    Sales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To discharge duties instructed by...


  • Malaysia CIMB Group Full time

    To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. To discharge duties instructed by ACSM/BM to serve business interests of...


  • Malaysia CIMB Group Full time

    **Job Purpose** - To administer account opening activities. To provide authorization to transact and validate branch operation transaction in accordance to the Banks' rules and procedures. **Job Description - Sales & Operational Function: To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash...


  • Malaysia CIMB Group Full time

    **Key Responsibilities**: **Sales & Operational Function** - To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...


  • Malaysia CIMB Group Full time

    Key Responsibilities:Sales & Operational Function To be responsible for endtoend process for overthecounter transactions on account opening, cash and noncash transactions according to advice slips or other negotiable documents. To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. To discharge duties...


  • Malaysia CIMB Group Full time

    JOB TITLE- CUSTOMER SERVICE REPRESENTATIVE TELLER (CSR TELLER)- Grade- Location- Branch (Retail / Preferred / Mini)- Reports to- Branch Manager- Other Reporting Relationships- Subordinates- Job Purpose- To perform branch operation transactions and provide efficient and effective service to achieve optimal customer satisfaction- KEY RESPONSIBILITIES-...


  • Malaysia CIMB Group Full time

    **JOB DESCRIPTION** **Job Title: Financial Service Consultant (FSC)** Unit : Respective Branches Job Location: Branch Job Title of Direct Superior : Branch Manager **Key Responsibilities** - To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional...


  • Malaysia CIMB Group Full time

    **JOB DESCRIPTION** **Job Title: Financial Service Consultant (FSC)** Unit : Respective Branches Job Location: Branch Job Title of Direct Superior : Branch Manager **Key Responsibilities** - To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional...


  • Malaysia CIMB Group Full time

    JOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...


  • Malaysia CIMB Group Full time

    Branch Manager Job Description: Responsible for branch's performance in sales, service and compliance Guide, motivate and drive branch staff towards achieving shared goals Develop new business and maintain strong relationship with customers and the community Maintain branch safety and security standards Job Requirements: Preferably Managers specializing in...