Network Operation Center Manager

6 months ago


Puchong, Malaysia Fortesys Sdn Bhd Full time

**Position Overview**:
As the Network Operations Center (NOC) Manager, you will be responsible for overseeing the day-to-day operations of our NOC team and handling internal process (RMA, L1 Support & Escalation Support).

This role is pivotal in maintaining our reputation for reliability and responsiveness. If you're a strategic thinker with a passion for technology and a knack for team leadership, this position is tailor-made for you

**Why join us?**
- Various allowance on top of basic salary
- Career advancement
- Additional Benefits: Annual medical & dental benefits; Medical insurance & Personal Accident insurance coverage, etc.
- Free parking

**Key responsibilities**:

- **Team Leadership**: Lead, mentor, and motivate a team of NOC engineers to ensure smoothness of daily operation to achieve company objectives and goals. Responsible for providing guidance, supporting team members and arranging duty roster.
- **Performance Optimization**: Responsible for ensuring resources are utilised efficiently in the team, and identify the opportunities for optimization, scalability, and efficiency enhancements to improve work effectiveness.
- **Cross-functional Collaboration**: To handle internal processes with internal teams such as arrangement for RMA, troubleshoot and resolve network-related incidents in a timely manner.

**Requirements**:

- Diploma / Bachelor’s Degree in information technology, computer science, engineering, or a related field.
- 3-5 years of experience in managing NOC / Helpdesk / Managerial position or a similar role.
- Relevant certifications such as CCNA, CCNP, ITIL, or equivalent are a plus
- Excellent problem-solving and troubleshooting skills.
- Strong leadership and team management abilities.
- Excellent communication and customer service skills.
- Ability to work well under pressure in a fast-paced environment.

**Salary**: RM6,000.00 - RM8,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday



  • Puchong, Malaysia Fortesys Sdn Bhd Full time

    We are seeking a motivated NOC Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in network monitoring and support. **Key Responsibilities**: - Provide L1 network-related incidents and escalate issues as needed to ensure timely resolution within the agreed response time. - Assist in in-house technical...


  • Puchong, Malaysia BAY WATCH ELV SYSTEM SDN BHD Full time

    Qualifications: - Must be at least Diploma in Computer Science/IT or equivalent - At least 2 years of relevant experience in a command center environment or a similar role - Ability to work in a 24/7 shift-based environment, including weekends and holidays - Demonstrated experience in incident management and resolution - Good problem-solving and...


  • Puchong, Malaysia Mercedes-Benz Services Malaysia Sdn Bhd Full time

    **Aufgaben**: The Mercedes-Benz Group AG is one of the most successful automotive companies in the world. With Mercedes-Benz AG and the divisions Mercedes-Benz Cars, Mercedes-Benz Vans and Mercedes-Benz Mobility AG, the vehicle manufacturer is one of the largest and most successful suppliers of premium passenger cars. The Operations & Credit Operations -...

  • Technical Manager

    6 months ago


    Puchong, Malaysia TRICO NETWORK SDN BHD Full time

    **工作職責:** - 提供網路基礎設施系統領域的技術領導和專業知識。 - 隨時了解與網路基礎設施系統相關的產業趨勢、新興技術和最佳實踐。 - 評估現有流程和程序並提出改進建議。 - 與內部團隊密切合作,處理新的業務/潛在客戶,找出並記錄要求和關鍵發現。 -...

  • Telesales/sales

    6 months ago


    Puchong, Malaysia EXCELLENT RESOURCES CENTER PLT Full time

    **Company Overview**: Excellent Resources Center Plt is a leading provider of Occupational Safety and Health (OSH) and ISO training, as well as comprehensive safety consultancy services. With a commitment to excellence and a focus on promoting workplace safety, we assist organizations in achieving compliance, reducing risks, and fostering a culture of...


  • Puchong, Malaysia Mercedes-Benz Malaysia Sdn. Bhd. Full time

    **Aufgaben**: Are you a strategic visionary with a knack for shaping the future of retail distribution? We're seeking a dynamic Manager to drive our Retail Distribution Network Transformation strategy and sustainability initiatives. If you're fueled by analyzing complex data, possess a strong business acumen, and are known for crafting compelling strategic...


  • Puchong, Malaysia InternetNow Teknologi Sdn. Bhd. Full time

    A passion for research, and uncovering the unknown about internet threats and threat actors. **Responsibilities** 1) Communication - The first point of contact for security incident notifications from customers, service desks, IT engineers, and administrators during emergencies - Develop a professional working relationship with fellow analysts. 2)...


  • Puchong, Malaysia InternetNow Teknologi Sdn. Bhd. Full time

    A passion for research, and uncovering the unknown about internet threats and threat actors. **Responsibilities** 1) Communication - The first point of contact for security incident notifications from customers, service desks, IT engineers, and administrators during emergencies - Develop a professional working relationship with fellow analysts. 2)...

  • Digital Marketing

    6 months ago


    Puchong, Malaysia Spine Network Sdn Bhd Full time

    Manage and Engage with social media users. Plan for marketing. Liase with content creator. My Spine Network (Spine Network Sdn Bhd) is a family chiropractic and physiotherapy clinic that empowers women and children's health without overlooking the senior citizens and other members of the family. Our Mission is to CREATE IMPACT IN MODERN HEALTHCARE ; We...

  • Branch Manager

    6 months ago


    Puchong, Malaysia Kidskool bukit puchong Full time

    **Job Overview**: The Branch Manager will oversee the daily operations of the preschool and infant care center, ensuring that the branch meets or exceeds all licensing requirements, maintains a high level of quality and safety, and provides exceptional care and education to all children. The Branch Manager will be responsible for managing a team of teachers,...


  • Puchong, Malaysia EXCELLENT RESOURCES CENTER PLT Full time

    **Company Overview**: Excellent Resources Center Plt is a registed training provider with 9 government agencies, committed to fostering a culture of continuous learning and development. We are dedicated to empowering our employees and ensuring they have the skills and knowledge to excel in their roles. **Key Responsibilities**: - Deliver engaging and...

  • Iso Auditor

    6 months ago


    Puchong, Malaysia EXCELLENT RESOURCES CENTER PLT Full time

    **Company Overview**: Excellent Resources Center Plt is a registed training provider with 9 government agencies, committed to fostering a culture of continuous learning and development. We are dedicated to empowering our employees and ensuring they have the skills and knowledge to excel in their roles. **Key Responsibilities**: - Deliver engaging and...


  • Puchong, Malaysia NL Cold Chain Network (M) Sdn Bhd Full time

    NL Cold Chain Network (M) Sdn Bhd provides you the first-hand experiences and broad exposure to our organization to chart your way to an exciting career path in Temperature Control Warehouse industry. Upon successful completion of your internship, we will consider offering full-time employment if you perform well and meet the company’s...

  • Branch Manager

    6 months ago


    Puchong, Malaysia Kidskool bukit puchong Full time

    **Your Role**: - Ensure that the preschool and infant care center meets or exceeds all licensing requirements and maintains a high level of quality and safety. - Develop and implement policies and procedures for the center to ensure efficient and effective operations. - Hire, train, and manage a team of teachers, administrative staff, and support staff to...

  • Admin Support

    6 months ago


    Puchong, Malaysia PROLINK CONCEPT NETWORK SDN BHD Full time

    We are looking for **:ADMIN SUPPORT** - Company **:PROLINK CONCEPT NETWORK SDN BHD**: - Industry **:Internet Service Provider**: - Location : Puchong (Near IOI Boulevard) - Working hours : 9.00am - 6.30 pm - Working days : Monday - Friday **Job scope (Admin Support)**: - Support daily administrative work - Submitting sales, data entry, stock recording...

  • Operation Manager

    6 months ago


    Puchong, Malaysia Eco Interiors International Sdn Bhd Full time

    **Responsibilities**: - To establish an effective Sourcing System (together with Team) ie: Procurement or sales Support Team to further strengthen company system and performance interms of Cost Competitiveness with adequate pre-qualification to supplier. (Strengthen Resources); - Source for new products with more competitive prices for projects; from China...

  • Operation Executive

    7 months ago


    Puchong, Malaysia Fortesys Sdn Bhd Full time

    **We are a Value-Added Distributor for Network Security and Connectivity Solutions. **As an Operation Executive at Fortesys, you will be at the heart of the departments to enhance the daily operations of our company, ensuring efficiency and productivity. **How this career will benefit you?** - Great exposure to SAP system - Great staff benefits and...

  • Operations Manager

    6 months ago


    Puchong, Malaysia KPMC PUCHONG SPECIALIST CENTRE Full time

    **DUTIES AND RESPONSIBILITIES** - Ensure all operations are carried on in an appropriate, cost-effective way - Improve operational management systems, processes and best practices - Help the organization’s processes remain legally compliant - Formulate strategic and operational objectives - Examine financial data and use it to improve profitability -...

  • Warehouse Manager

    6 months ago


    Puchong, Malaysia NL Cold Chain Network (M) Sdn Bhd Full time

    Responsibilities: - Responsible for daily smooth operations of the warehouse department. - Control and manage the movement of inventory. - Monitor and ensure implementation of the operating system, reporting requirements and recommend changes for improvement. - Continuously improve the service level, speed of work and cost effectiveness of inventory...

  • Operations Manager

    6 months ago


    Puchong, Malaysia Rafflesia Education Group Full time

    **Duties and Responsibilities**: - Manage the school operations team and the activities across the school, including supplies procurement, building maintenance, facilities, events renovations and asset management. - Responsible for the smooth and efficient operations of the campus including management and administration of security, cafeteria, library,...