E-commerce Product Coordinator

1 week ago

Kuala Lumpur, Malaysia Comfort Works Full time

**The Role**

Reporting to the Head of Products, you will support the growth of the business through developing world class products and services.

We are looking for a motivated E-commerce Executive to join our Products Department. Fresh Graduates are highly encouraged to apply.

**Key Responsibilities**
**Online Store Management**:

- Oversee the day-to-day operations of our e-commerce website, ensuring a seamless shopping experience for customers.
- Manage product listings, including creating, updating, and optimizing product pages for maximum visibility and conversion.
- Manage and update product descriptions, images, prices and other content.
- Execute digital content strategies to drive traffic, engagement, and conversions.
- To assist in product launches, go-to market strategies, and being on set for photo shoot management

**Product Acquisition**:

- Monitor, Maintain and Grow our product (sofa template) library
- Create, Monitor and Track product request, ensuring that all customers can find their products
- Identifying problematic areas that impact conversion metrics through customer feedback and working alongside Customer Support, Production and R&D to find solutions
- Become a product expert and video call customers to walk through product measurements
- Gathering product data, customer feedback, competitor research and consumer trends.

**Product Information Management**:

- Organize and maintain product information, including auditing and data entry
- Fixing product codes and creating production tearsheet, Quality Control training and info packs

**Increase Customer Experience**:

- Work with the customer support team to resolve issues promptly to maintain high levels of customer satisfaction.
- Monitor and manage product reviews and ratings, addressing customer feedback and concerns.
- Work with UI/UX teams to enhance the online shopping experience for customers, ensuring a user-friendly interface and smooth checkout process.

**Competitor Analysis**:

- Monitor competitor websites and market trends to stay competitive and informed.

**The Requirements**:

- Bachelor's degree in business, e-commerce or equivalent
- Other people describe you as meticulous/ perfectionist and you are the go-to person for checking things over
- Loves to create a sense of order and stability that allows others to thrive
- Natural tendency to be positive, curious and willing to learn
- Results driven and motivated by delivering on time to high standards
- Confident working in a fast-paced environment
- Proficiency in e-commerce platforms (e.g., Shopify,) and content management systems.
- Able to communicate (write) in Mandarin is a huge advantage

**The Company**

Comfort Works is a globally recognized E-commerce brand that manufactures custom sofa covers for furniture brands such as IKEA, Muji, Pottery Barn, West Elm, Crate and Barrel and many more.

After 10 years in the business and 1 million homes covered, we still maintain our customer first philosophy and our 5 star rating.

**Perks and Benefits**:

- Competitive Base Salary with attractive benefits package.
- Hybrid working arrangements (3 days in office, 2 days WFH).
- Strong career progression opportunities.
- Work in an environment that values trust and autonomy
- Company Laptop & all the latest gadgets.
- Parking Allowance & MRT near the office.
- Casual Working Environment with snacks and a swimming pool.

**About Comfort Works**:
Comfort Works aims to breathe new life into all of the world’s living space; we do it by creating beautiful, handmade slipcovers that rejuvenate old and tired sofas. Tens of thousands of customers around the globe use our slipcovers to amplify their delight towards their homes. It’s our mission not to just refresh their living space, but to make them fall back in love with it. If this mission speaks to you, join our team today.

  • E-Commerce Product Coordinator

    Found in: Talent MY C2 - 2 weeks ago

    Kuala Lumpur, Malaysia Comfort Works Full time

    The RoleReporting to the Head of Products, you will support the growth of the business through developing world class products and services.We are looking for a motivated E-commerce Executive to join our Products Department. Fresh Graduates are highly encouraged to apply.Key ResponsibilitiesOnline Store Management:Oversee the day-to-day operations of our...

  • E-commerce Customer Service Rm2,400

    2 weeks ago

    Kuala Lumpur, Malaysia E-commerce Sdn Bhd Full time

    **Nature of Business**:Established online shopping platform in Malaysia **Location**: Kuala Lumpur **Working Days**: 5 working days & 9 hours included break (Rotational shift | 11am - 11pm) **Salary**: Basic RM2,400 + RM300 (Skill Allowance) + RM100 (Attendance Allowance) + (KPI Allowance) **Job Requirements**: - Minimum SPM or degree. - Able to work...

  • Call Center Agent

    4 days ago

    Kuala Lumpur, Malaysia E-commerce Sdn Bhd Full time

    **Nature of Business**:Established online shopping platform in Malaysia **Location**: Kuala Lumpur **Working Days**: 5 working days & 9 hours included break (Rotational shift | 11am - 11pm) **Salary**: Basic RM2,400 + RM300 (Skill Allowance) + RM100 (Attendance Allowance) + (KPI Allowance) **Job Requirements**: - Minimum SPM or degree. - Able to work...

  • E-commerce specialist

    Found in: beBee S MY - 3 days ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Eps Consultants Sdn Bhd Full time

    Position : E-commerce Specialist - Campaign Tenure: 1 year contract renewable basis Working Location : Sunway Pinnacle Working Hour : Standard Salary : RM6500 - RM9000 Job Responsibilities : Manage workflow optimization through automation. Map, plan, and coordinate activities related to workflow. Address workflow/queue related risks, collect feedback, and...

  • E-commerce specialist

    Found in: beBee jobs MY - 3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Eps Consultants Sdn Bhd Full time

    Position : E-commerce Specialist - Campaign Tenure: 1 year contract renewable basis Working Location : Sunway Pinnacle Working Hour : Standard Salary : RM6500 RM9000 Job Responsibilities : Manage workflow optimization through automation. Map, plan, and coordinate activities related to workflow. Address workflow/queue related risks, collect feedback, and...

  • E Commerce Executive

    1 week ago

    Kuala Lumpur, Malaysia Beritarian Sdn. Bhd. Full time

    Manage and optimize e-commerce platforms to ensure high uptime, fast load times, and seamless user experience. - Coordinate with cross-functional teams to ensure efficient e-commerce operations, including inventory management, logistics, and customer support. - Analyze and report on e-commerce performance metrics to identify areas for improvement and growth...

  • E-commerce Assistant

    3 days ago

    Kuala Lumpur, Malaysia Globalcare One Stop Solutions Sdn Bhd Full time

    **RESPONSIBILITIES** - Familiar with basic function of Ecommerce market place (Shopee/Lazada). - Assist E-Commerce team on marketing activities and promotion including execution of online campaigns. - To communicate online consumer’s enquiry. - To support and update E-Commerce team daily operation. - Making sure information, promotion and details in all...

  • E-commerce Assistant

    1 week ago

    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    Administration and processing of online orders on E-commerce platforms such as Wordpress websites/ Shopee / Lazada / Zalora / Amazon, etc - Manage the inventory of online platform effectively to avoid stock-outs and overselling - Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent...

  • E-Commerce Assistant

    Found in: beBee jobs MY - 6 days ago

    Jalan /b , Kuala Lumpur Kuala Lumpur Malaysia Precious Trend Sdn Bhd Full time

    Support day-to-day operations of E-Commerce Marketplaces (Lazada, Shopee Webstore, Tik Tok & etc)Ensure timely update and upload new products and product listings.Assist in creating and maintaining product listings, including product descriptions, status, price, and images as required.Execute basic graphics and video edits as needed to enhance product...

  • E-Commerce Assistant

    Found in: beBee S MY - 7 days ago

    Jalan 3/118b 6, Kuala Lumpur Kuala Lumpur Malaysia 56000 Precious Trend Sdn Bhd Full time

    Support day-to-day operations of E-Commerce Marketplaces (Lazada, Shopee Webstore, Tik Tok & etc)Ensure timely update and upload new products and product listings.Assist in creating and maintaining product listings, including product descriptions, status, price, and images as required.Execute basic graphics and video edits as needed to enhance product...

  • Executive, E-commerce

    7 days ago

    Kuala Lumpur, Malaysia Sephora Full time

    **Sephora**, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. **Sephora** **SEA’s **retail activity spans over 8...

  • E-commerce Operations Intern

    4 days ago

    Kuala Lumpur, Malaysia LUXASIA Full time

    Support the end-to-end e-commerce operations on all e-Commerce platforms, primarily Shopee, Lazada and Zalora - Support daily operations of our e-Commerce stores and marketplaces (i.e: store performance rating, ensure data accuracy, and timely reporting, etc) - Support in monitoring order fulfilment & status, new product listing, GWP enrolment, promotion...

  • Executive, E-commerce

    1 week ago

    Kuala Lumpur, Malaysia Sephora Full time

    Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA’s retail activity spans over 8 countries...

  • E-commerce Digital Marketing Intern

    2 days ago

    Kuala Lumpur, Malaysia LUXASIA Full time

    LUXASIA Group, the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific, is seeking a highly organized and motivated individual to join our team as an E-Commerce Operations Executive on a 6 months contract basis. In this role, you will play a crucial role in supporting our e-commerce...

  • Global E-commerce Affiliate and Creator Product

    18 hours ago

    Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

  • Executive, E-Commerce

    Found in: Talent MY C2 - 2 weeks ago

    Kuala Lumpur, Malaysia Sephora Full time

    Sephora, a division of LVMH – Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA’s retail activity spans over 8 countries...

  • E-commerce / IT Procurement Assistant

    2 days ago

    Kuala Lumpur, Malaysia Langya AI Limited Full time

    Job summary: - Assist in our growing e-commerce / IT procurement business under the brand name called Langya Tech - Flexible working hours but preferably during day-time (i.e. morning or afternoon). - Work from home - Consultant contract will be signed with renumeration pay in advance weekly - Great performer will receive performance bonus quarterly Work...

  • E-commerce Executive

    18 hours ago

    Kuala Lumpur, Malaysia Intrepid Full time

    **About Us** Flywheel SEA (formerly known as Intrepid Group) Ascential Group With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange. **The role**: As E-Commerce Executive, you will be...

  • E-commerce Assistant

    7 days ago

    Kuala Lumpur, Malaysia Recruit Express Service Sdn bhd Full time

    Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers' requests, enquiries, orders etc; - Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction; - Manage to come...

  • Buyer / Merchandising (E-commerce)

    18 hours ago

    Kuala Lumpur, Malaysia SOGO (KL) Department Store Sdn Bhd Full time

    **Responsibilities**: - Assisting the Merchandising Manager on merchandising and brand managing duties for e-commerce platform. - Ensure availability and profitability of product assortment through liaising with business partners / suppliers. - Develop and manage a category of products and merchandise that are attractive and meeting customer demands. -...