Call Center Agent

As the Call Center Operations Manager, you will be responsible for overseeing the daily operations of our call center, ensuring smooth and efficient performance. You will manage a team of call center agents, monitor performance metrics, and implement strategies to improve customer service and productivity. **Responsibilities**: - Manage day-to-day...

**WE ARE FOCUSED ON RECRUITING FEB23 (26 FEB 23) & MARCH (11 MARCH) ONLY** - Nature of Business: Global E-commerce contact center_ - Location: Jalan Raja Chulan, Kuala Lumpur_ - Working Days: 5 days & 9 hours including break | Shift rotational_ - Salary package: RM2,400 + Fix Allowance. + KPI Allowance_ - **Must be good experience in Call Center & E-commerce...

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2500.**: **Introduction** An insurance company in KL is looking to hire Telemarketers for their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As Telemarketer, your role...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2800.**: **Introduction** A long established insurance company in KL is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As...

Nezda is looking for Global Delivery Center (GDC) Agent. Qualifications: Diploma/Bachelors degree Native Korean Job Description: Engage customers, understand their needs and translate this, and set proper expectations about delivery time. Identify issues, carry out Root Cause Analysis (RCA), troubleshoot and translate customer needs and requests...

CALL CENTER EXECUTIVE!! INBOUND AND OUTBOUND!! CUSTOMER SERVICE!! TELE-SALES!! TELE-MARKETER!! TELE-COLLECTOR!! TELE-SURVEYOR!! Location near LRT Station in Kuala Lumpur (just 10 mins walking distance) Normal Working Days: Monday - Jumaat Normal Working Hours: 8.30am - 6.30pm Requirement: - SPM with slip / DIPLOMA / DEGREE / MASTER - NO EXPERIENCE CAN...

**JAWATAN KOSONG CALL CENTER/ ADMIN STAFF (WANITA)** PEJABAT DI SIMPANG JALAN KLANG LAMA/ JALAN PUCHONG BASIC+OT+EPF+SOCSO+INSURAN - WHTASAPP SEKARANG! _**017-3315477**_ **Job Types**: Full-time, Contract Pay: RM1,500.00 - RM2,000.00 per month Schedule: - Day shift

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

More than 2 years experienced in a same BPO/Call center - Able to work in fast pace environment - Understand the nature of Call Center **Job Type**: Contract Contract length: 6 months **Salary**: RM2,000.00 - RM3,500.00 per month Schedule: - Monday to Friday Supplemental pay types: - Overtime pay

**Requirements** - SPM and above (fresh graduates are encouraged to apply). - Well versed and good communication in English and Bahasa. - Confidence in doing outbound call - Good communication skills in persuading the customer **Responsibility** - You will be responsible for generating calls to potential customers with the main goal to achieve your sales...

Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily handle inquiries from both...

**Job Number** 24026422 **Job Category** Rooms & Guest Services Operations **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the successful functioning of the...

Looking to cement your career in the healthcare sector? Look no further. Hisential is in search of a passionate Customer Experience Specialist who is ready to elevate patient experiences in a fast paced environment. Position Overview: As a Customer Experience Associate, you will be the first point of contact for our valued customers. Your primary...

**Reports To**: - Assistant Manager, Key Account Management **Role Purpose**: - To assist with case investigation, analysis and data management in order to deliver accuracy and timely response on MEDA request/escalated cases and issues. - SMEs for Call Centre in related fields, to enhanced Call Centre service delivery and resolve root cause issues to...

**Job Title**: - Executive, Quality Monitoring & Compliance **Reports To**: - Assistant Manager, Key Account Management **Role Purpose**: - To assist with case investigation, analysis and data management in order to deliver accuracy and timely response on MEDA request/escalated cases and issues. - SMEs for Call Centre in related fields, to enhanced Call...

**Customer Service (Call Centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,700 + Attendance incentive, KPI allowance (can ask during...

**Job description** **Customer Service (Call Centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,400 + 300 fix allowance +Attendance incentive,...

**Customer Service (Call centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,700 + Attendance incentive, KPI allowance (can ask during...

**Call Centre Representative** **Oil & Gas Client (PETRON)** **12 months Contract Duration** **Damansara Heights, Kuala Lumpur** **Monday - Friday [8.00 am - 5.00pm]** **RM 3000/month** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify...