Executive, Credit Control
4 weeks ago
Assisting the manager on daily operation of Credit Control Section. To ensure the corporate and insurance payment are in accordance to the credit limit and terms.
- To lead the Credit Control Team member in meeting the monthly collection target.
- o follow up via phone, letter and field visit (where necessary) of corporate and insurance accounts for collection and debt recovery.
- To issue reminder(s) to defaulted Cash Patient and Corporate and Insurance that failed delay in payment.
- To generate, monitor and report of daily Patient In ward report for Cash for deposit top-up purpose.
- To ensure the Statement of Account of Corporate and Insurance is generated and sent out on monthly basis.
- To perform reconciliation on dispute transactions and solve the problem tactfully.
- To follow up on delinquency account and meet up customer where necessary.
- To assist the Manager in dealing with the debt collection agency and solicitor in particular of debt recovery purposes.
- In-charge on creating the debtor code for new corporate and insurance client and circulate the information to the respective department.
- Conduct unit’s orientation to the new comers in the unit. Explain all policies & procedures and hospital’s standards to ensure the highest standard of service is always upheld. To assist in the area of training new staffs, counseling and confirmation.
- Maintain departmental reports / records / statistical data for administrative and audit purposes.
- Participates in staff activities, training and meetings as directed by either the department manager or division head.
- Shall be able to attend to patients who may not able to make payment upon admission or discharge, issues on top up deposit, attend to inquiries insurance and corporate billing procedure (if necessary) and to inform the superior for further action and follow-up.
**Job Types**: Full-time, Permanent
**Salary**: RM2,200.00 - RM4,000.00 per month
**Benefits**:
- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Yes
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- CREDIT CONTROL: 3 years (required)
- CREDIT CONTROL IN HOSPITAL/HEALTHCARE: 2 years (preferred)
**Language**:
- English (preferred)
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