Guest Service Assistant

Customer Service - Delivers the service sequence and provide exceptional guest service at all times. - Provides excellent service to internal customers as appropriate. - Be familiar with the Resort’s products and services and policies. - Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through...

Experienced in 4/5 Star Resort/Hotel Guest Service & Experience Able to speak, write & understand simple English Responsible for the smooth and efficient operation at Front Office and F&B. Pleasant personality and professional Female preferred **Salary**: RM1,500.00 - RM1,600.00 per month **Benefits**: - Cell phone reimbursement - Dental insurance -...

Acts as the forefront of customer service. To provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. To ensures that guests are happy from the moment they step into the hotel until they leave. **Salary**: From RM1,500.00 per month **Experience**: - hotel: 1 year (preferred)

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...

Greet and welcome guests upon arrival, providing a warm and friendly reception. - Respond to guest inquiries, providing accurate information about facilities, services, and local attractions. - Handle check-in and check-out procedures efficiently, ensuring a smooth arrival and departure process. - Address and resolve guest concerns or issues promptly,...

The Front Office Assistant Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. Adena Beach Resort, a 3 star resort offering a 200m...

Job Scope: - Serving food and assisting with catering duties at banquets, buffets and events. - Assisting with food preparation in the kitchen, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. - Setting up marquees, arranging tables and assisting with the preparation of event spaces - Greeting guests as they arrive...

Job Title: Technical Services Manager Location: Kuantan, Pahang Industry: Hospitality Salary Range:Rm7000-RM10000 **Duties and Responsibilities**: - Leading the team of technicians and regarding relationships with sub-suppliers - Regularly carrying out preventive maintenance measures - Ensuring the maintenance and repairing of machines and equipment in the...

responsible to provide an excellent and consistent level of service to guest. You will need to assist the Manager in delivering efficient and quality service to guests according to Hotel's standards. Includes taking and fulfilling beverage orders, maintaining positive guest interactions and performing beverage inventories. You are also required to be...

Responsible to provide an excellent and consistent level of service to guest. You will need to assist the Manager in delivering efficient and quality service to guests according to Hotel's standards. Includes taking and fulfilling beverage orders, maintaining positive guest interactions and performing beverage inventories. You are also required to be...

Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guest with table reservation and while seating. - Ensure guest are serviced within specified time. - Has a good knowledge of menu and presentation standards. - Speak with guests and...

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. Be able serve the community with proper, clean, conducive, comfortable and cheap accommodation. Be able to service with caliber...

**RESPONSIBILITIES**: - Able to work on night shift - Provides services that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Serves as a role model to demonstrate appropriate behaviors. -...

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. We have operated since year 2010, with a long establishment, we are experienced in this industry to cater to our guests coming...

Maintain a friendly, cheerful and courteous demeanour at all times. -Allocate rooms to expected arrivals after checking the guest’s preferences and special requests. -7. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. -Performs other duties as assigned, requested or deemed...

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates. - Schedule all activities for restaurant staff according to guidelines and always ensure proper uniform of staff and provide assist to all guest and administer all requirements for meals. - Monitor resources, ensuring the tools...

Takes customer orders and answers questions on food items. - In addition to making food recommendations, and counter serving food and beverages to customers. - Prepares the bill and performs cashiering duties. - Responsible for serving food and assisting with catering duties at banquets, buffets and events. - Assisting with food preparation in the kitchen,...

Fully responsible of rooms and floor corridor cleanliness - Makes bed using fresh linen - clean bathroom vanity counter, basins, bath tub, shower curtains and floor mat. - reports on items left behind by guest to supervisor and also on the condition of the room - to perform any additional duties and responsibility as when requested by the management. Hotel...

Collect, process, and document all merchandise received and paid for, assisting with inventory activities as necessary Assist in receiving all merchandise from suppliers Check all merchandise for discrepancies and damages Sort merchandise according to pricing and location at store This hotel is known to be paradise, and guests will enjoy the warm comfort it...