Customer Success Specialist

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

Requirements: Minimum 1 years’ experience in a BANKING customer service environment (mandatory) Strong banking knowledge is an added advantage MUST BE Fluency in English and Mandarin languages (Spoken & Written) (mandatory) Exceptional customer service, active listening, strong verbal and written communication skills along, professional phone voice Job...

**Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) **Minimum Skills Required**: - 6 months to 1 year of minimum experience in Customer Service in Banking Industry - Decision-making skills and analytical...

CLIENT SUCCESS EXECUTIVE The Role: A CLIENT SUCCESS EXECUTIVE seeks to develop a positive customer experience and fosters relationship and support the company’s brand loyalty. They work alongside upper management to promote retention of customer and overall positive experience with the brand. Additionally, a CLIENT SUCCESS EXECUTIVE is also well-versed on...

MAIN PURPOSE OF ROLEPartnering with the sales team provides opportunities to maximize service upgrade opportunities. Effective time management by the incumbent helps minimize potential customer downtime increasing customer satisfaction with our solution. Also, the cost of service management including spare part inventory management and resolution through...

**Job Overview**:The Partner Success Executive at N3 is tasked with ensuring the success and satisfaction of our strategic in-journey partners such as Express Rail Link and Go Hub. This role focuses on managing operational relationships, streamlining collaboration, and enhancing service delivery and customer experiences. **Responsibilities and Duties**: -...

**Role Description & Responsibilities** Your specific responsibilities will include, but not limited to: - Aim for Users, Customers & Partners satisfaction thanks to Superior Technical Expertise by answering requests, monitoring usage, listening to feedbacks and communicate improvements - End-to-End ownership and handling of customer request from opening...

**Company Overview** A well-established International Manufacturing Group that is a strong player in its industry and has presence globally. They are looking to bring on board an excellent Marketing Comms Specialist to support their team in PJ. - Manage the overall Marketing Comms function including: Brand management, External and selected internal...

**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....

WE ARE HIRING CUSTOMER EXPERIENCE SPECIALIST! Salary Range : RM 3,000 - RM 3,500 + RM 500 KPI Working Days : 5 Working Days Monday - Friday, 2 Days Off Working Hours : 8AM-5PM (24/7 Rotational Shift in the Future) Roles & Responsibilities: Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and...

**You will play an important role in**: - To handle backend job (70%) & customer service job (30%) - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. **To be successful in this role, you will need to have**: - Ability to communicate in Mandarin / Cantonese...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

**Order Handling Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

SummitNext Technologies Sdn Bhd has business interests in mainly 3 fields which include BPO, Technology Solutions and Training. We provide digital customer service and technology solutions to companies in Malaysia and other Asian countries too. While we are new but we are growing fast and looking for capable talent to join our company. We are also bringing...

evelyn fertility & Women Specialist Clinic are a specialist fertility and women health clinic. We offer gynaecology and fertility treatment services. We are also specialised in gynaecology laparoscopic surgery.We managed prenancy in first trimester including screening for Down Syndrome etc. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM...

Logistics Specialist (Supply Chain) - Supply Chain - Petaling Jaya - Full-time - Malaysia **About The Role**: The Logistics Specialist ensures control and execution of the local Warehouse and Distribution activities. The Logistics Specialist is responsible / accountable to: - Execution of effective local logistic services; - Identifying opportunities in...

MAIN PURPOSE OF ROLEPartnering with the sales team provides opportunities to maximize service upgrade opportunities. Effective time management by the incumbent helps minimize potential customer downtime increasing customer satisfaction with our solution. Also, the cost of service management including spare part inventory management and resolution through...

CLOUD SPECIALIST Selangor - Kota Damansara, Petaling Jaya RESPONSIBILITY: Collaborate with architect and developers to design and build cloud service oriented solutions. Propose and design solutions based on cloud best practices and industry standards. Deliver technical details, diagrams, or other content to assist in creating quotes and proposals. Create...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

Responsibilities: - Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin + English Speaking Market) - Ensure all SLAs are met accordingly - Demonstrate strong customer service orientation and take responsibility to ensure customers are satisfied - Provide a high level of professionalism and competent customer service - Able to communicate...