Background Screening Customer Care Specialist

3 weeks ago


Petaling Jaya, Malaysia Startek Full time

**You will play an important role in**:

- To handle backend job (70%) & customer service job (30%)
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.

**To be successful in this role, you will need to have**:

- Ability to communicate in Mandarin / Cantonese & able to read & typing in Mandarin.
- Interactive personal skills that fit the team and customer environment as well as adapt to change.
- Ability to work in a fast paced environment
- You are required to work on rotational shifts.
- Working experience in the service industry will be an added advantage for this position.

**How this career will benefit you**:

- Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.
- STAR - System for Appraisal & Rewards - The STAR training is to help Aegis employees to identify their weakness and to develop future leaders for the company.
- Additional benefits - Shift allowances, Performance incentives and Overtime claims

**Job Types**: Full-time, Fresh graduate

**Salary**: RM2,800.00 - RM3,100.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

**Education**:

- STM/STPM (preferred)

Expected Start Date: 02/28/2024


  • Health Screening Nurse

    17 hours ago


    Petaling Jaya, Malaysia Beacon Hospital Sdn Bhd Full time

    **DUTIES & RESPONSIBILITIES**: - Participate and support in marketing activity. Eg. Event / In-house blood test / roadshow, promotion HSC services etc. - To adhere all policies, activities, procedures, instructions as relevant and required by the Quality System. - Patient advocate, health educator for patients and relatives. - Liaison with doctors and...


  • Petaling Jaya, Malaysia BEACON HOSPITAL SDN BHD Full time

    Coordinate and provide smooth health screening journey for customer from registration until being seen by doctor. Beacon Hospital is a medium-sized cancer specialist hospital equipped with 100 beds and more than 80 medical specialists. Our primary focus is to provide advanced medical equipment, specialist doctors and professional nursing care to our patients...


  • Petaling Jaya, Malaysia Upscale Sdn Bhd Full time

    To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e. answering technical issue in our company phone) - To educate the apps users on how to use new features or add on programs. - To identify and provide feedback from customers to support team for continuous...


  • Petaling Jaya, Malaysia KPJ Centre For Sight Full time

    **Job responsibilities**: - Responsible for day-to-day operation and administration of the clinic. - Manage the daily patient flow of the clinic. - Make, manage & monitor the scheduled appointments for the clinic. - Involving in cashiering, patients complain or perform other administration duty as assigned. - Any other jobs or duties as assigned by the...

  • Medical Assistant

    4 weeks ago


    Petaling Jaya, Malaysia MJ HEALTH SCREENING CENTER SDN BHD Full time

    Handle documentation, profile and basic admin - In charge of general housekeeping of the center, including inventory management and ordering supplies - Organize and manage day-to-day works - Consult and coordinate with health care team to assess, plan and implement screening plan - Upkeep the high standards of professional nursing practice - To assist...


  • Petaling Jaya, Malaysia Beacon Hospital Sdn Bhd Full time

    **DUTIES & RESPONSIBILITIES**: - Participate and support in marketing activity. Eg. Event / In-house blood test / roadshow, promotion HSC services etc. - To adhere all policies, activities, procedures, instructions as relevant and required by the Quality System. - Patient advocate, health educator for patients and relatives. - Liaison with doctors and...

  • Care Assistant

    4 weeks ago


    Petaling Jaya, Malaysia KPJ Damansara Specialist Hospital Full time

    **Advertisement** **We are looking for** - **Care Assistant**_ **Job Summary**: Assists the qualified nurses in providing care to all patients within an assigned unit of the hospital. **Job requirements**: - SPM qualification. Preferable with Certificate in Basic Care for Healthcare Assistant. - Have good interpersonal and communication skills. -...


  • Petaling Jaya, Malaysia ISJ Technology Sdn Bhd Full time

    **Job Overview: -** **Job Responsibilities: -** - Collaborate with hiring managers to understand job requirements and develop effective recruitment strategies. - Coordinate and schedule interviews with hiring managers and other stakeholders. - Collect feedback from the hiring managers for hiring decisions. - Conduct reference checks and background...

  • Recruitment Specialist

    17 hours ago


    Petaling Jaya, Malaysia ISJ Technology Sdn Bhd Full time

    **Job Overview: -** **Job Responsibilities: -** - Collaborate with hiring managers to understand job requirements and develop effective recruitment strategies. - Coordinate and schedule interviews with hiring managers and other stakeholders. - Collect feedback from the hiring managers for hiring decisions. - Conduct reference checks and background...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Two95 International SDN. BHD. Full time

    CUSTOMER SERVICE SPECIALIST BANKING- MANDARIN LOCATION: PETALING JAYA Salary Up to: RM3,000 - RM3,900 Working Hour: 5 Working days 24/7 Rotational Shift Language allowance : RM300 Job Scope: Responding to customer requests, managing concerns,and providing specific information based on the enquiries received via phone call. Job Requirements: Bachelor's Degree...


  • Petaling Jaya, Malaysia Trinity workforce Solution Full time

    **Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...


  • Petaling Jaya, Malaysia Beacon Hospital Sdn Bhd Full time

    **DUTIES & RESPONSIBILITIES**: **Clinical Duties**: - Respond to patients’ medical problems and concerns by referring to their history, carrying out diagnosis, treatment, counseling and referral, where necessary. - Order appropriate lab tests, advice appropriate packages and interpret the test results. - Carry our pre-employment screenings for Beacon...


  • Petaling Jaya, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

  • Customer Care Officer

    1 month ago


    Subang Jaya, Malaysia Recruit Express Full time

    Reviewing social media and either answering inquiries or routing them to the appropriate internal team. - Creating documentation to help customers resolve their issues. - Assisting with billing issues. - Staying late (or coming in early) to support high-priority customers in different time zones. **Job Type**: Contract Contract length: 12...

  • Staff Nurse

    1 month ago


    Petaling Jaya, Malaysia BEACON HOSPITAL SDN BHD Full time

    Carry out doctors and/or specialists order in conformance with standardized techniques and procedures as well as to provide quality care. Beacon Hospital is a medium-sized cancer specialist hospital equipped with 100 beds and more than 80 medical specialists. Our primary focus is to provide advanced medical equipment, specialist doctors and professional...


  • Petaling Jaya, Malaysia Abbott Laboratories Full time

    **Responsibilities**: - Provide 1st level CV screen on requisitions to TA specialists. - Provides best in class brand sourcing support to TA Specialists via digital and social media tools. - Ensures all hiring paperwork is filled out thoroughly and all required screening protocols completed including medical and reference checks for all new hires as well...

  • Hospital Aide

    1 month ago


    Petaling Jaya, Malaysia BEACON HOSPITAL SDN BHD Full time

    Provides safe and effective quality care to all patients in a manner that meets standard safety policy and nursing competencies. Beacon Hospital is a medium-sized cancer specialist hospital equipped with 100 beds and more than 80 medical specialists. Our primary focus is to provide advanced medical equipment, specialist doctors and professional nursing care...


  • Petaling Jaya, Malaysia Hunters International Sdn Bhd Full time

    **About the company**: Our client is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. They strive to promote a global economy that is both ecologically viable and highly productive.  **Job Purpose** ****Act as a entry point of...

  • Customer Service

    17 hours ago


    Petaling Jaya, Malaysia Kimberly-Clark Full time

    **Customer Service & Logistics Development Specialist** **Your Job** You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and...


  • Petaling Jaya, Malaysia GENO Management Full time

    **Position**: Consumer Care Executive **Salary Range**: RM 2,500 - RM3,500 **Working Area**: Asia Jaya **Working Hours**: Monday - Friday, 9am - 6pm The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed to our service on the company’s website. As our team also run some campaigns on social media...