Customer Care Executive

To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e. answering technical issue in our company phone) - To educate the apps users on how to use new features or add on programs. - To identify and provide feedback from customers to support team for continuous...

**[5-working day week job in Petaling Jaya]** - ** Position: Loyalty Customer Care Officer.**: - **Salary: RM 2500-3500.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to...

Position : Consumer Care Executive Salary Range : RM 2,500 - RM 3,500 + Commission Working Hours : 9.00am - 6.00pm (Monday - Friday) Job Scope - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. - To ensure the potential leads...

**Primary Purpose** In addition, you will assist in the preparation/ management of project timelines & support FME business requirements. Due to the nature of business in the region, extensive travelling will be required. **Accountabilities**: - To support Business Manager, PD (Peritoneal Dialysis) and territorial requirements, to ensure excellence in...

**Job Title**: Customer Care Officer Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique...

_**Responsibilities**_**: Provide patient education ie. consultation Provide patient care ie. attend to patients’ needs/requests Perform selective eye tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient feedback/testimonial Manage patient complaints Conduct patient...

**Responsibilities**: To act as a middle person between the company and customers in resolving customer complaints effectively and professionally Assisting superior in providing excellent customer service Provide feedback and monitor the progress/status of customer complaints cases Prepare weekly and monthly report Ensure customer lounge and outlet area...

**Primary purpose**: In addition, you will assist in the preparation/ management of business revenue, project timelines & support FME business requirements. Due to the nature of business in the region, extensive travelling will be required. **Key Responsibilities / Accountabilities**: - To support area Business Executive on territorial business & clinical...

**Role Summary** - Promotes and sells medical equipment, consumable products to government and private hospitals, able to develop long term business relationship with existing and potential clients. - Responsible for establishing and maintaining a good & healthy business relationship with clientele all times and provide a professional & well-mannered service...

Job TitleCustomer Care OfficerJob DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique...

**Position**:Key Account Executive / Consumer Care Executive **Salary Range**: RM 2,500 - RM3,200 (Basic + Commission) **Working Hours**: 9am - 6pm (Mon - Fri) - To perform cold calling to follow up and verify the potential leads (data) from social media’s campaign (_e.g. Facebook_) before generating to the company’s existing consumers. - To ensure the...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Reviewing social media and either answering inquiries or routing them to the appropriate internal team. - Creating documentation to help customers resolve their issues. - Assisting with billing issues. - Staying late (or coming in early) to support high-priority customers in different time zones. **Job Type**: Contract Contract length: 12...

**About Our Client** Our client is a Service Solutions Provider (SSP) specialising in tailoring effective solutions for service-centric organisations to enhance their profitability, productivity, efficiency and control. They are dedicated to Empowering Solutions Through Services to help their clients to achieve their strategic business objectives. They...

**Job description**: - To contact potential or existing clients to promote and sell aesthetic devices, skincare products and treatment services. - To serve customer by providing product and service information. - To follow up on leads or sales enquiries promptly and keep track on the progress. - To resolve customer’s concerns by providing solutions. - To...

Position Summary: Johnson & Johnson Medtech is recruiting for a Team Leader, APAC Customer Care Centre, located in Pinnacle Sunway (KL Hub). The CS Team Leader is responsible for leading teams of CS Coordinators for responsible market to perform transactional services to customers and other CS stakeholders. The CS Team Leader is expected to be...

Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than...

Demonstrates ownership of every customer interaction to achieve successful first-time resolution on all contacts. - Problem faced are related to Mobility Services (Refund, Amend, Exchange, ID problem, system Issue and etc.) - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI...

**SALES EXECUTIVE** We are looking for highly motivated individual to join our team as Sales Executive to take care of our customers (IP and Chain Pharmacies). **Responsibilities**: - Responsible for the Company’s sales-related activities and ensuring that area under your care achieves its target. - Promote Health Supplement products to existing...

_**Come and join one of the top BPO companies in Malaysia that received "Best company to work for in 2020"!**_ - **Job Highlights**:_ - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) - Act as first contact person for any technical...