Customer Care Service

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Position**: Consumer Care Executive **Salary Range**: RM 2,500 - RM3,500 **Working Area**: Asia Jaya **Working Hours**: Monday - Friday, 9am - 6pm The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed to our service on the company’s website. As our team also run some campaigns on social media...

Job Description: - Handle all project handovers to clients for residential interior design and renovation projects. - Elevate the client experience by ensuring that handovers are professionally conducted. - Prepare handover kits containing tips for caring for the house, client's keys, electrical manuals, and remotes. - Check everything before handover to...

**Job responsibilities**: - Responsible for day-to-day operation and administration of the clinic. - Manage the daily patient flow of the clinic. - Make, manage & monitor the scheduled appointments for the clinic. - Involving in cashiering, patients complain or perform other administration duty as assigned. - Any other jobs or duties as assigned by the...

_**Responsibilities**_**: Provide patient education ie. consultation Provide patient care ie. attend to patients’ needs/requests Perform selective eye tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient feedback/testimonial Manage patient complaints Conduct patient...

Job Requirements Must possess at least an SPM, Diploma or equivalent. Fresh graduates are encouraging to apply. Good command in English & Bahasa Malaysia in both spoken and written. Good command in spoken - Mandarin is an additional advantage Proper phone etiquette with excellent interpersonal and active listening skills Resourceful, proactive, and...

**Job Purpose**: 1. Guiding subordinates to achieve the following: a. Solving customer’s technical issues that causes delays in the customer’s operations. b. Solving issues in a timely manner. c. Attending to any change request or customization and to brief the tech development team on these changes once the go-ahead is given by sales team. d. Positve...

**[5-working day week job in Petaling Jaya]** - ** Position: Loyalty Customer Care Officer.**: - **Salary: RM 2500-3500.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to...

**Position: Customer Care Executive** **Location: Damansara Uptown 5, Petaling Jaya** **Working Hours/Days: Earliest shift starts at 8 AM, last ends at 7 PM - Rotating shift (based on schedule) / Monday - Saturday** **Employment Type: 6-Months Contract** **Basic Salary: RM 2,650.00** **Job Descriptions**: - Solve customers’ problems and complaints. -...

**Advertisement** **We are looking for** - **Care Assistant**_ **Job Summary**: Assists the qualified nurses in providing care to all patients within an assigned unit of the hospital. **Job requirements**: - SPM qualification. Preferable with Certificate in Basic Care for Healthcare Assistant. - Have good interpersonal and communication skills. -...

To troubleshoot operation issues and resolve them in a timely manner. - Keep records of customer interactions or transactions, record detailed information of inquiries, complaints or comments, and be able to analyse different situations of customers and solve problems in a targeted manner. - Work well with sales and operations team. **Salary**: RM2,500.00 -...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

**Job description**: - To contact potential or existing clients to promote and sell aesthetic devices, skincare products and treatment services. - To serve customer by providing product and service information. - To follow up on leads or sales enquiries promptly and keep track on the progress. - To resolve customer’s concerns by providing solutions. - To...

**Location**: Seksyen 13, Petaling Jaya **Working time**: 8.30am - 5.30pm, Monday to Friday (Hybrid mode) **Job Scopes**: - Managing transactional orders backlog in ensuring timely deliveries as per customers' requested delivery dates - Proactively liaise and coordinate with procurement and delivery team on logistic arrangement and close monitoring of...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**About the Company** Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok...

**About the company**: Our client is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. They strive to promote a global economy that is both ecologically viable and highly productive.  **Job Purpose** ****Act as a entry point of...

**Role Summary** - Promotes and sells medical equipment, consumable products to government and private hospitals, able to develop long term business relationship with existing and potential clients. - Responsible for establishing and maintaining a good & healthy business relationship with clientele all times and provide a professional & well-mannered service...

Job Responsibilities: - Providing high quality Customer Service to high valued customers. - Following SOPs while assisting customers in their requests. - Using company resources and other channels to assist in fulflling requests. - Assist professionally in written and verbal communication. - Provide day-to-day support to mobile apps, e-Commerce,...