Customer Service

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...

**Duties & Responsibilities** 1. Developing and sustaining solid relationship with service providers to bring the best customer experiences. 2. Manage all escalations from service providers. 3. Provide support and guidance to service providers ensuring business continuity. 4. Monitor and provide improvement on turn-around time of repair works. 5. Work...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

__ We are seeking a skilled and dedicated Customer Service Assistant to join our dynamic team. As a Customer Service Assistant, you will be responsible for providing exceptional service and support to our valued customers. This position requires strong communication skills, a passion for fashion, and a commitment to delivering an outstanding customer...

**Hiring Branch: Cycle & Carriage Petaling Jaya** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...

Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Perform servicing calls to reach out to...

Responsibilities: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and among colleagues. - Provide excellent frontline service with professionalism. **Requirements**: - Share a positive attitude with fellow colleagues. - Fresh graduates/Entry level applicants are encouraged to apply. - Friendly and...

**Job Responsibility** - Provide technical service training to authorized service center technician - Provide services information including but are not limited to spare parts, warranty and troubleshooting - Check and investigate warranty claims from customers - Provide technical support to related stakeholders - Prepare spare part recommendation for...

**Job Responsibility** - Provide technical service training to authorized service center technician - Provide services information including but are not limited to spare parts, warranty and troubleshooting - Check and investigate warranty claims from customers - Provide technical support to related stakeholders - Prepare spare part recommendation for...

**Responsibilities**: - Execute division policy and ensure full adoption and comply with workflow or standard operation procedures - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - To respond in a professional and timely manner to any customer query/complaint and...

CUSTOMER SERVICE ASSISTANTTECHNO MECH (M) SDN BHD4.5-6 reviewsPetaling Jaya, SelangorCustomer Service - Call Centre (Call Centre & Customer Service)Contract/TempRM 2,100 - RM 2,300 per monthPosted 30d+ agoMore jobs from this company As a Customer Service - Call Centre Assistant, you must act as a liaison, provide product/services information, and resolve...

**Position: Customer Service Executive** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Working Location: Petaling Jaya** **Tenure: 6 months (Renewable basis/Converted to permanent)** **Job Descriptions** - **Professionally and accurately handling inbound calls from customer pertaining to the company products and services inquiries and...

**DUTIES & RESPONSIBLITIES: -** - Coordinate and provide smooth health screening journey for customer from registration until being seen by doctor. - Ensure accurate appointment of patient’s health screening, provide efficient frontline services, maintain accuracy and confidentiality of all the patients’ information and as well as to provide customer...

**Job Requirements** - Possess a relevant Business Diploma will be an advantage - Preferably some related working experience. Otherwise, fast learner, fresh graduates or Interns who are passionate, resilient, and with awesome work ethics are greatly welcome. - Good in written and spoken English. - PC literate with hands-on experience in internet & a...

As the Customer Service Executive, your primary purpose is to ensure customer orders are processed on time and in full, according to purchase orders requirements. Working with sales / commercial team with pricing updates, survey administration and promotion activities. You will be reporting directly to Customer Service Manager. **Main Responsibilities** -...

Job Scope **Key Result Areas/Deliverables** - _Efficiently and appropriately handle customers’ queries and complaints._ - _Increase satisfaction levels with dissatisfied customers._ - _Provide efficient trafficking - When visitors arrive and people phone, a receptionist must know what the company does and where everyone is situated, including product or...

**VACANCIES: 10 positions**: - **INTAKE: February 2024 (Immediate Hiring)**: - **LOCATION: Redberry Contact Center Sdn Bhd, Section 13, Petaling Jaya. (Nearest LRT - Asia Jaya/MRT Phileo Damansara)**: - **WORKING DAYS/HOURS: Monday - Sunday, 5 days/week (including weekends & public holidays), |10:00 am - 8:00 pm|** Our client is a renowned brand in...

Job Requirement Availability to work in shift Highly discipline and responsible. Possess good communication, multi-task, interpersonal skills, problem solving skills and team player. Job Description To handle all types of services request and inquiries from customer. To escalate, follow up and update the service request such EDD and resolution of vehicle...

Relaying extensive product information to customers. - Filing customer records, including contact information, purchases and billings. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Rerouting customer calls to other departments when advanced...