Customer Service Consultant

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Maintaining a positive, empathetic and professional attitude toward customers at all times. -Responding promptly to customer inquiries. -Communicating with customers through various channels. -Acknowledging and resolving customer complaints. -Knowing our products inside and out so that you can answer questions. -Communicating and coordinating with colleagues...

**Job Overview**: As a Customer Success Consultant, you will be required to work during night shifts to cater to our North American customers. Your role will be to manage and grow client relationships, ensure customer satisfaction, and assist in the growth of the Seeksail business. **Key Responsibilities**: - Provide outstanding customer service to our...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Open Position: Service Now Consultant (MNC-based Consulting) A reputable MNC-based Consulting Company is hiring for Service Now Consultant to join them in their Selangor office. Key responsibilities include: More than 5 years of working experience within IT Service Management (ITSM) with ITIL/Service Now certification would be added advantage Responsible...

_**Responsibilities**_**: Provide patient education ie. consultation Provide patient care ie. attend to patients’ needs/requests Perform selective eye tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient feedback/testimonial Manage patient complaints Conduct patient...

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement,...

**Operational Management** - Monitor the day to day after sales operations to ensure that all staff follows the procedures laid down by the vehicle manufacturer (like Workshop Process Consulting / sending technical info, feedback etc o To constantly monitor the operation to ensure that the Standard Operating Procedures (SOP), WPC and audit requirements are...

Job Specific Responsibilities: Product consultant Safeguard the shop reputation. To answer phone call from ABO/customer. Back up cashier when necessary. Housekeeping. Assist in functions organized by the Company. Receiving, storing, retrieving and dispatching of goods. Stock replenishment. Assist in PRS repair, replacement & return of...

Open Position: ServiceNow Consultant (MNC-based Consulting) A reputable MNC-based Consulting Company is hiring for ServiceNow Consultant to join them in their Selangor office. Key responsibilities include:More than 5 years of working experience within IT Service Management (ITSM) with ITIL/ServiceNow certification would be added advantageResponsible for...

✨ **Exciting Opportunity: Aesthetic Consultant / Beautician Wanted! ✨** Are you passionate about the Aesthetic industry, skilled in personalized consultations, and ready to make people feel confident and beautiful? We're searching for a talented Aesthetic Consultant / Beautician to join our team and help our clients discover their unique beauty...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

About Us: ATCEN is a premier Training and Consulting service provider. We help businesses Develop their People, Enhance Capacity to Grow and Profit by providing Training and Advisory services. Our clients range from Banking and Insurance, to Technology Companies, to Small and Medium Enterprises. Mirroring the entrepreneurial business model, we design and...

Job DescriptionOpen Position: ServiceNow Consultant (MNC-based Consulting) A reputable MNC-based Consulting Company is hiring for ServiceNow Consultant to join them in their Selangor office. Key responsibilities include:More than 5 years of working experience within IT Service Management (ITSM) with ITIL/ServiceNow certification would be added...

**Customer Service** Company Description Lemonfridge Studio Sdn Bhd is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. **Job Summary**: Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot...

We are seeking experienced SAP consultants to join our team and provide exceptional consulting services to our clients in the areas of SAP Project Management. Responsibilities: Collaborate with clients to identify their business requirements and provide solutions using SAP software in the areas of SAP Materials Management, SAP Quality Management, and SAP...

**About Our Client** Our client is a Service Solutions Provider (SSP) specialising in tailoring effective solutions for service-centric organisations to enhance their profitability, productivity, efficiency and control. They are dedicated to Empowering Solutions Through Services to help their clients to achieve their strategic business objectives. They...

1. Represent us as our Customer Service touch point in a Multinational Company. 2. Training will be provided. 3. Inbound Calls only. No Sales or Telemarketing. 4. 5 Working Days a week. 8.15am -5.15pm. (No shift) 5. Medical and PA Coverage 6. Monthly and Yearly Bonus. 7. Must be able to Communicate in Bahasa Malaysia and English. 8. Must be willing to learn...

Job description: 1. Following up on customer payment status 2. Ensure sales targets set by department is met. 3. Communicate with clients and customers; answering customers questions, informing customers about product or service availability and prices. 4. Perform Ad Hoc tasks when required. Requirement: 1. Minimum SPM qualification, No prior experience...

Primary Details Time Type: Full time Worker Type: Employee Responsible for customer service and resolving customer enquiries to ensure that client satisfaction is achieved in accordance to the Company’s policies and procedures and protocol. **Responsibilities**: - Provide information on the company’s products or services and generate interest in the...